5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

  • SurveyLab ranks higher in 3 feature sets: Survey Format & Appearance, Survey Content, Survey Logic
  • Verint Predictive Modeling ranks higher in 1 feature set: Survey Reporting & Analytics

Survey Format & Appearance

8.5

SurveyLab

85%
6.7

Verint Predictive Modeling

67%
SurveyLab ranks higher in 3/3 features

Survey templates

7.3
73%
1 Rating
7.0
70%
1 Rating

Themes

9.1
91%
1 Rating
8.0
80%
1 Rating

Custom logo/branding

9.1
91%
1 Rating
5.0
50%
1 Rating

Survey Content

8.8

SurveyLab

88%
8.5

Verint Predictive Modeling

85%
SurveyLab ranks higher in 3/3 features

Changes to live survey

9.1
91%
1 Rating
9.0
90%
1 Rating

Question design help

8.2
82%
1 Rating
N/A
0 Ratings

Multiple question types

9.1
91%
1 Rating
8.0
80%
1 Rating

Survey Logic

9.1

SurveyLab

91%
8.0

Verint Predictive Modeling

80%
SurveyLab ranks higher in 1/1 features

Survey logic flexibility

9.1
91%
1 Rating
8.0
80%
1 Rating

Survey Reporting & Analytics

8.5

SurveyLab

85%
8.8

Verint Predictive Modeling

88%
SurveyLab ranks higher in 3/5 features

Response tracking

7.3
73%
1 Rating
9.0
90%
1 Rating

Data export

8.2
82%
1 Rating
10.0
100%
1 Rating

Standard reports

9.1
91%
1 Rating
8.0
80%
1 Rating

Custom reports

9.1
91%
1 Rating
8.0
80%
1 Rating

Analytics

9.1
91%
1 Rating
9.0
90%
1 Rating

Survey Administration & Security

8.6

SurveyLab

86%

Verint Predictive Modeling

Feature Set Not Supported
N/A
SurveyLab ranks higher in 2/2 features

Access controls

8.2
82%
1 Rating
N/A
0 Ratings

Compliance

9.1
91%
1 Rating
N/A
0 Ratings

Survey Distribution

9.1

SurveyLab

91%

Verint Predictive Modeling

Feature Set Not Supported
N/A
SurveyLab ranks higher in 2/2 features

Vendor-offered crowdsourcing

9.1
91%
1 Rating
N/A
0 Ratings

Respondent restrictions

9.1
91%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • SurveyLab is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

SurveyLab

91%
1 Rating
9.0

Verint Predictive Modeling

90%
1 Rating

Likelihood to Recommend

7 Points Ltd.

MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.
Read full review

Verint

With customer engagement, you can drill down to categories so you can micro analyze the data set. Questions like are greeting associates helpful or are associates readily available offer some onsite when coupled with customer shopping habits. ForeSee asks the consumer what areas of the store were shipped so you can pair scheduling, sales, and service seamlessly.
Read full review

Pros

7 Points Ltd.

  • They have great support that always will help you.
  • MySurveyLab is very flexible. Some things can be done in several ways.
  • They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
  • Collectors add flexibility to surveys. You can collect surveys from a few different source at once
  • They have a mobile application that can collect responses offline(!)
Read full review

Verint

  • Easy navigation
  • Offers an app for on the go!
Read full review

Cons

7 Points Ltd.

  • Summary export in Excel could be nicer.
  • Tags in the left menu could be more intuitive.
Read full review

Verint

  • I would like more input on the questions posed to consumers.
  • Compatible with Domo
Read full review

Pricing Details

SurveyLab

Starting Price

Editions & Modules

SurveyLab editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Verint Predictive Modeling

    Starting Price

    Editions & Modules

    Verint Predictive Modeling editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      7 Points Ltd.

      Read full review

      Verint

      ForeSee offers data that is complimentary to Domo. ForeSee wins on ease of use, simple navigation and practical data from the consumer! ForeSee could be deadly when paired with Domo. The ability to pair sales with customer engagement visually is a valuable tool. ForeSee has the visual modeling down and can handle multiple data sets.
      Read full review

      Return on Investment

      7 Points Ltd.

      • With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot
      Read full review

      Verint

      • Better customer engagement.
      • Increase in sales.
      Read full review

      Screenshots

      Add comparison