What users are saying about
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Top Rated
204 Ratings
4 Ratings

Namely

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Top Rated
204 Ratings
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Score 8 out of 100
4 Ratings
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Score 6 out of 100

Feature Set Ratings

  • syncHR ranks higher in 10 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Recruiting / ATS

Human Resource Management

7.5

Namely

75%
9.4

syncHR

94%
syncHR ranks higher in 7/7 features

Employee demographic data

8.1
81%
117 Ratings
9.0
90%
1 Rating

Employment history

7.7
77%
124 Ratings
10.0
100%
1 Rating

Job profiles and administration

7.1
71%
16 Ratings
9.0
90%
1 Rating

Workflow for transfers, promotions, pay raises, etc.

7.8
78%
120 Ratings
10.0
100%
1 Rating

Organizational charting

7.1
71%
122 Ratings
10.0
100%
1 Rating

Organization and location management

7.8
78%
117 Ratings
10.0
100%
1 Rating

Compliance data (COBRA, OSHA, etc.)

7.1
71%
72 Ratings
8.0
80%
1 Rating

Payroll Management

7.8

Namely

78%
9.4

syncHR

94%
syncHR ranks higher in 5/7 features

Pay calculation

8.3
83%
102 Ratings
10.0
100%
1 Rating

Support for external payroll vendors

6.7
67%
48 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.4
84%
49 Ratings
N/A
0 Ratings

Benefit plan administration

7.3
73%
98 Ratings
9.0
90%
1 Rating

Direct deposit files

8.5
85%
103 Ratings
10.0
100%
1 Rating

Salary revision and increment management

7.3
73%
93 Ratings
10.0
100%
1 Rating

Reimbursement management

7.8
78%
54 Ratings
8.0
80%
1 Rating

Leave and Attendance Management

7.8

Namely

78%
9.0

syncHR

90%
syncHR ranks higher in 3/3 features

Approval workflow

8.1
81%
112 Ratings
9.0
90%
1 Rating

Balance details

7.6
76%
106 Ratings
9.0
90%
1 Rating

Annual carry-forward and encashment

7.5
75%
88 Ratings
9.0
90%
1 Rating

Employee Self Service

8.3

Namely

83%
9.2

syncHR

92%
syncHR ranks higher in 5/5 features

View and generate pay and benefit information

8.6
86%
117 Ratings
10.0
100%
1 Rating

Update personal information

9.0
90%
125 Ratings
10.0
100%
1 Rating

View company policy documentation

7.9
79%
113 Ratings
9.0
90%
1 Rating

Employee recognition

7.7
77%
105 Ratings
8.0
80%
1 Rating

View job history

8.3
83%
119 Ratings
9.0
90%
1 Rating

Asset Management

7.5

Namely

75%
10.0

syncHR

100%
syncHR ranks higher in 1/1 features

Tracking of all physical assets

7.5
75%
53 Ratings
10.0
100%
1 Rating

HR Reporting

6.4

Namely

64%
10.0

syncHR

100%
syncHR ranks higher in 3/3 features

Report builder

6.8
68%
104 Ratings
10.0
100%
1 Rating

Pre-built reports

6.3
63%
100 Ratings
10.0
100%
1 Rating

Ability to combine HR data with external data

6.1
61%
68 Ratings
10.0
100%
1 Rating

Onboarding

7.3

Namely

73%
10.0

syncHR

100%
syncHR ranks higher in 2/2 features

New hire portal

7.9
79%
99 Ratings
10.0
100%
1 Rating

Manager tracking tools

6.8
68%
77 Ratings
10.0
100%
1 Rating

Performance and Goals

6.9

Namely

69%
9.0

syncHR

90%
syncHR ranks higher in 4/4 features

Corporate goal setting

7.1
71%
82 Ratings
9.0
90%
1 Rating

Individual goal setting

7.1
71%
87 Ratings
9.0
90%
1 Rating

Line-of sight-visibility

6.4
64%
65 Ratings
9.0
90%
1 Rating

Performance tracking

6.9
69%
84 Ratings
9.0
90%
1 Rating

Performance Management

7.1

Namely

71%
8.4

syncHR

84%
syncHR ranks higher in 5/5 features

Performance plans

6.9
69%
90 Ratings
9.0
90%
1 Rating

Performance improvement plans

6.7
67%
64 Ratings
9.0
90%
1 Rating

Review status tracking

7.4
74%
90 Ratings
8.0
80%
1 Rating

Review reminders

7.3
73%
92 Ratings
8.0
80%
1 Rating

Multiple review frequency

7.2
72%
80 Ratings
8.0
80%
1 Rating

Succession Planning

5.9

Namely

59%

syncHR

Feature Set Not Supported
N/A
Namely ranks higher in 1/1 features

Candidate search

5.9
59%
19 Ratings
N/A
0 Ratings

Recruiting / ATS

5.1

Namely

51%
8.9

syncHR

89%
syncHR ranks higher in 7/7 features

Job Requisition Management

5.3
53%
4 Ratings
9.0
90%
1 Rating

Company Website Posting

4.2
42%
4 Ratings
9.0
90%
1 Rating

Publish to Social Media

4.2
42%
4 Ratings
9.0
90%
1 Rating

Job Search Site Posting

6.0
60%
4 Ratings
9.0
90%
1 Rating

Duplicate Candidate Prevention

4.7
47%
4 Ratings
8.0
80%
1 Rating

Applicant Tracking

5.5
55%
4 Ratings
9.0
90%
1 Rating

Notifications and Alerts

6.0
60%
4 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • syncHR is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

8.1

Namely

81%
129 Ratings
9.0

syncHR

90%
1 Rating

Likelihood to Renew

3.5

Namely

35%
7 Ratings

syncHR

N/A
0 Ratings

Usability

8.2

Namely

82%
53 Ratings
10.0

syncHR

100%
1 Rating

Support Rating

7.9

Namely

79%
41 Ratings
9.0

syncHR

90%
2 Ratings

Online Training

Namely

N/A
0 Ratings
10.0

syncHR

100%
1 Rating

Implementation Rating

7.1

Namely

71%
68 Ratings
9.0

syncHR

90%
2 Ratings

Likelihood to Recommend

Namely

Our overall experience has been very positive. Our accounting department used to handle every issue related to HR, benefits, payroll, etc. But with the Namely platform, employees can input all information right into the website and access any information they need. As a supervisor who approves PTO/Vacations, the platform is super-easy to use.
Read full review

SyncHR

syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Read full review

Pros

Namely

  • Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
  • Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
  • Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
  • The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
  • The reports I get out of Namely in Excel format work well for me.
Read full review

SyncHR

  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security &amp; Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Read full review

Cons

Namely

  • Customer service has been largely disappointing and sometimes horrible.
  • The tax reporting team has had some major hiccups for us.
  • Some of the custom reporting filters could be improved by adding an in-between dates filter.
  • Some of the performance review tools are still confusing after 7 years.
  • Can I say customer service again?
Read full review

SyncHR

  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Read full review

Pricing Details

Namely

Starting Price

Editions & Modules

Namely editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    See Pricing

    syncHR

    Starting Price

    $0 Per User per Month

    Editions & Modules

    syncHR editions and modules pricing
    EditionModules
    syncHR v5.9Varies1

    Footnotes

    1. Per User per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required Varies

    Additional Details

    SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

    Likelihood to Renew

    Namely

    Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
    Read full review

    SyncHR

    No answers on this topic

    Usability

    Namely

    Namely is a user-friendly system that is continuing to improve its integration across platforms with HRIS, Benefits, Payroll, and Time. For us, a complex user with multiple clients and hundreds of hourly employees, it has been a good solution (though not without its drawbacks) and we have greatly appreciated Namely's willingness to listen to our concerns and requests for changes in the product. I wouldn't hesitate to recommend Namely for any company far more simple than ours—especially small entities with most, if not all, salaried employees.
    Read full review

    SyncHR

    Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
    Read full review

    Support Rating

    Namely

    Unfortunately, in more recent years we've had a lot of difficulty with Namely as they've undergone a lot of internal changes. It took 4 returned emails saying the person no longer worked at Namely to find someone to help me (I finally called payroll) and it took a while to get connected with a direct source of help. Namely now has set up their "pod" feature of communication which works well for the most part, but is different. I felt spoiled when we first started with Namely, but now it feels very much like working with most large companies' help centers. There is a system to go through and you do have the option to click "urgent". In general the help is efficient, but it still takes a few days and it's hard to speak with someone directly. It is all done via online communications and is difficult to actually speak to someone on the phone. This works well for most cases, but I do feel frustrated more often than I'd like to with this type of communication. (2019/2020)
    Read full review

    SyncHR

    Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
    Read full review

    Online Training

    Namely

    No answers on this topic

    SyncHR

    Training was very well done and thorough
    Read full review

    Implementation Rating

    Namely

    I was not part of the implementation of Namely. It was before my time. Prior to Namely the company used UltiPro, which is also a great system. The implementation/transition supposedly went smooth, but I cannot comment from my own firsthand experience.
    Read full review

    SyncHR

    During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
    Read full review

    Alternatives Considered

    Namely

    Namely provided certain features that we were looking for that the other vendors did not, specifically the social feed. We do not have a company intranet so we needed a place to communicate and store resources in addition to managing HR and Benefits. Namely provided that combination plus more.
    Read full review

    SyncHR

    As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
    Read full review

    Return on Investment

    Namely

    • It gets the job done, but I can't say that I love it.
    • I can't really compare the ROI to another solution. It is certainly good enough to roll up most basic HR functions, and in that respect is totally worth it.
    Read full review

    SyncHR

    • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
    • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
    • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
    • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
    Read full review

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