What users are saying about
5 Ratings
15 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Listening/monitoring

    6.4

    NapoleonCat

    64%

    SOCi

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 4/4 features

    Boolean keyword searches

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Filtering out noise/spam

    7.3
    73%
    1 Rating
    N/A
    0 Ratings

    Sentiment analysis

    4.5
    45%
    1 Rating
    N/A
    0 Ratings

    Broad channel coverage

    4.5
    45%
    1 Rating
    N/A
    0 Ratings

    Publishing

    10.0

    NapoleonCat

    100%

    SOCi

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 2/2 features

    Content planning and scheduling

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Engagement

    10.0

    NapoleonCat

    100%

    SOCi

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 3/3 features

    Automated routing and prioritization

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Customer interaction histories

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Bulk actions

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Marketing

    6.4

    NapoleonCat

    64%

    SOCi

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 1/1 features

    Campaigns and promotions

    6.4
    64%
    1 Rating
    N/A
    0 Ratings

    Channel coverage/integration

    10.0

    NapoleonCat

    100%

    SOCi

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 6/6 features

    Twitter

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Facebook

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    LinkedIn

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Instagram

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Pinterest

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    YouTube

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Reporting/analytics

    10.0

    NapoleonCat

    100%

    SOCi

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 3/3 features

    Campaign success analytics

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Real-time tracking

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Competitor analysis

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Account management

    10.0

    NapoleonCat

    100%

    SOCi

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 2/2 features

    Role-based user permissions & privileges

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • SOCi is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    6.7

    NapoleonCat

    67%
    3 Ratings
    9.4

    SOCi

    94%
    3 Ratings

    Usability

    6.7

    NapoleonCat

    67%
    2 Ratings

    SOCi

    N/A
    0 Ratings

    Support Rating

    6.7

    NapoleonCat

    67%
    4 Ratings
    9.0

    SOCi

    90%
    2 Ratings

    Likelihood to Recommend

    NapoleonCat

    It is most effective in tracking the marketing efforts of competitors and gathering of information from social media platforms that is turned into actionable knowledge. NapoleonCat upgrades how we serve our customers and by automating social media marketing processes, time is saved so that teams can concentrate on other strategic tasks
    Read full review

    SOCi, Inc

    In my opinion, I think that Brandify is a great software for managing large databases and allowing multiple users to access and edit data at the same time. For medium to large companies that have a strong emphasis on viewing and replying to all their customer reviews. Brandify can save a considerable amount of time and energy by getting everything together in one place.
    Read full review

    Pros

    NapoleonCat

    • Multi-hashtag searches
    • Customer service
    • Social campaign management
    Read full review

    SOCi, Inc

    • They make it easy to view all your reviews in one place, both across different locations and across different review platforms.
    • It's easy to add/change canned review responses and trend tags.
    • Their Customer Service team is very responsive and kind.
    Read full review

    Cons

    NapoleonCat

    • "Free Trial" functionality will actually charge users straight away depending on the trial button clicked
    • Changes to plan during a billing cycle are not refunded or credited in any way, including attempting to un-do the change. (So moving down and up again between plans, even if both actions occur within seconds of each other, results in getting charged twice...)
    Read full review

    SOCi, Inc

    • Firstly, the website of Brandify is a little inconvenient and old-fashioned until you have completely got a hold of this website.
    • Secondly, Brandify can push the envelopes a little further for more possible upgrades. Also, I feel that they need to restore their User Conference.
    • Moreover, it takes longer to be fully onboarded and running on the platform with all the information that is in sync together.
    • Sales support plays an important part in customer satisfaction and the overall customer retention. A happy customer is more likely to bring more individuals and more money in the long run.
    Read full review

    Pricing Details

    NapoleonCat

    Starting Price

    $0

    Editions & Modules

    NapoleonCat editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Plans start at $27. Prices are fully customizable and depend on the number of social media profiles you want to manage or monitor and the size of your social media team. A 14-day free trial is available, no credit card required.

      SOCi

      Starting Price

      Editions & Modules

      SOCi editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        NapoleonCat

        NapoleonCat is easy to implement and use. Users can manage all their social media activities from a single online dashboard that also includes reporting. Users can manage posts while on the go using the mobile app.
        Read full review

        SOCi, Inc

        No answers on this topic

        Support Rating

        NapoleonCat

        Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
        Read full review

        SOCi, Inc

        Excellent. They are responsive, accommodating and eager to reply via email, hop on a call, or do a video call. Occasionally there have been miscommunications between parties, but this may simply be a challenge of multiple spearheading the same project.
        Read full review

        Alternatives Considered

        NapoleonCat

        Use this service instead... Far more transparent and also supports modern account security features like 2-factor authentication. (Lack of 2fa puts all social profiles in NepoleonCat at increased risk of being hijacked...)
        Read full review

        SOCi, Inc

        We have been using Brandify in order to increase our sales volume and potential customers on the basis of localization offering products and services to a greater number of customers paying a considerable and convenient cost for the service. I am a satisfied user of Brandify and happy with its customization of features.
        Read full review

        Return on Investment

        NapoleonCat

        • Maintaining a positive brand image
        • Identifying potential influencers
        • Spying on competitors
        Read full review

        SOCi, Inc

        • We're still new to the platform and determining this information.
        • We know that some time is saved by the information being gathered together in one place, but we've also spent a lot of time discussing concerns/questions with their care team and getting fully set up.
        Read full review

        Screenshots

        Add comparison