What users are saying about
1 Ratings
3 Ratings
1 Ratings
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Score 10 out of 100
3 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Nextcloud

Nextcloud is well suited in any collaboration scenario where users wants to share comments and resources as well as organize events or work together.
It is also very well suited for non-profit organizations as it is free to use and very simple even for non-tech users.
I can't imagine scenarios where it might not be appropriate as running requirements are minimal (php, mysql) so even a single user could find benefit to use it as an alternative for basic icloud or gmail use (files with desktop and mobile clients, calendar and address book).
Joseph Costa | TrustRadius Reviewer

SpiderOak

SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.
Dave King | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Nextcloud
9.7
SpiderOak
8.9
Versioning
Nextcloud
10.0
SpiderOak
10.0
Video files
Nextcloud
10.0
SpiderOak
9.0
Audio files
Nextcloud
10.0
SpiderOak
9.0
Document collaboration
Nextcloud
10.0
SpiderOak
8.0
Access control
Nextcloud
10.0
SpiderOak
10.0
File search
Nextcloud
8.0
SpiderOak
7.0
Device sync
Nextcloud
10.0
SpiderOak
9.0

Cloud Storage Security & Administration

Nextcloud
10.0
SpiderOak
9.0
User and role management
Nextcloud
10.0
SpiderOak
10.0
File organization
Nextcloud
10.0
SpiderOak
8.0
Device management
Nextcloud
SpiderOak
9.0

Cloud Storage Platform

Nextcloud
SpiderOak
8.3
Performance
Nextcloud
SpiderOak
8.0
Reliability
Nextcloud
SpiderOak
9.0
Storage Reports
Nextcloud
SpiderOak
8.0

Pros

Nextcloud

  • File sharing (internal, public or federated).
  • One software, many activities (files, address book, calendar, chat, edit, email) ...
  • Groupware, sharing between users or groups is really easy and finely controlled.
  • Integrations and many apps.
Joseph Costa | TrustRadius Reviewer

SpiderOak

  • Versions Files meaning it makes multiple copies of the same files as it is updated
  • Zero Knowledge meaning our storage is complete secure and private
Dave King | TrustRadius Reviewer

Cons

Nextcloud

  • Merge talk and file client apps on mobile devices.
Joseph Costa | TrustRadius Reviewer

SpiderOak

  • The Software Client sometimes fails and the only resolution is to uninstall/reinstall
  • Support meanig there is no number to call, you do everything over email
Dave King | TrustRadius Reviewer

Support Rating

Nextcloud

Nextcloud 9.0
Based on 1 answer
I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.
Joseph Costa | TrustRadius Reviewer

SpiderOak

SpiderOak 7.0
Based on 1 answer
While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.
Dave King | TrustRadius Reviewer

Alternatives Considered

Nextcloud

Even excluding the budget and privacy concerns, we selected Nextcloud for its simplicity of use and the UI is very clear.
It just does what it is supposed to do.
  • No license.
  • Much, much ease of use.
  • Not opening several windows.
  • No un-useful services.
  • No automatic update.
  • Control over data.
  • Open-source software.
  • Integrations.
Joseph Costa | TrustRadius Reviewer

SpiderOak

In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.
Dave King | TrustRadius Reviewer

Return on Investment

Nextcloud

  • We do not spend money on software license (unlike Office 365).
  • Very simple maintenance and upgrading.
  • Very simple backup and restore.
Joseph Costa | TrustRadius Reviewer

SpiderOak

  • ROI is positive when you consider unlimited data for the annual cost.
  • Versioning when you consider backing up documents that continually change and need to restore a previous version.
Dave King | TrustRadius Reviewer

Screenshots

Pricing Details

Nextcloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SpiderOak

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nextcloud
10.0
SpiderOak
8.0

Support Rating

Nextcloud
9.0
SpiderOak
7.0

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