Northern Light SinglePoint vs. ServiceNow IT Service Management
Northern Light SinglePoint vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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SinglePoint | N/A | Northern Light Group in Boston offers SinglePoint, a machine learning powered enterprise knowledge management platform optimized for market research and competitive intelligence. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
Northern Light SinglePoint | ServiceNow IT Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Northern Light SinglePoint | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Northern Light SinglePoint | ServiceNow IT Service Management | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Ivanti Neurons for ITSM Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Northern Light SinglePoint | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Northern Light SinglePoint | ServiceNow IT Service Management | |
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Likelihood to Recommend | Northern Light Group No answers on this topic | ServiceNow |
Pros | Northern Light Group No answers on this topic | ServiceNow |
Cons | Northern Light Group No answers on this topic | ServiceNow |
Likelihood to Renew | Northern Light Group No answers on this topic | ServiceNow |
Usability | Northern Light Group No answers on this topic | ServiceNow |
Reliability and Availability | Northern Light Group No answers on this topic | ServiceNow |
Performance | Northern Light Group No answers on this topic | ServiceNow |
Support Rating | Northern Light Group No answers on this topic | ServiceNow |
Online Training | Northern Light Group No answers on this topic | ServiceNow |
Implementation Rating | Northern Light Group No answers on this topic | ServiceNow |
Alternatives Considered | Northern Light Group No answers on this topic | ServiceNow |
Scalability | Northern Light Group No answers on this topic | ServiceNow |
Return on Investment | Northern Light Group No answers on this topic | ServiceNow |
ScreenShots |