Optimal Workshop vs. UXArmy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Optimal Workshop
Score 8.0 out of 10
N/A
Optimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.
$191
per month per user
UXArmy
Score 0.0 out of 10
N/A
UXArmy Online Usability makes the creation of a user test take minutes so user responses start flowing in within hours of the test launch. UXArmy Online Usability Testing captures screen video as the testers follow the instructions and tasks set out for them. The tool enables users to see the tester's screen and hear them think aloud as they navigate a website or mobile app. While reviewing the test results a video can be edited into short clips of key findings. By sharing video…
$59
per month
Pricing
Optimal WorkshopUXArmy
Editions & Modules
Team
$191
per month per user
Individual
$208
per month per user
Unmoderated Usability Testing
$59
per month
Card Sorting
$79
per month
Participatory
$79
per month
Moderated Research
$99
per month
Tree Testing
$99
per month
Offerings
Pricing Offerings
Optimal WorkshopUXArmy
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$20 Per UXArmy Tester from UXArmy's Tester Pool ( UserAdvocates)
Additional DetailsThese prices are based per user, per month billed annually. For 10 users or more, please contact us directly for a quote.You can recruit up to 10 of your own team members (Your own Testers) to take tests for FREE. The clients will be charged 20USD Per UXArmy Tester from UXArmy's Tester Pool ( UserAdvocates) for online web/app testing. For online surveys, it will be 10 USD
More Pricing Information
Community Pulse
Optimal WorkshopUXArmy
Top Pros
Top Cons
Best Alternatives
Optimal WorkshopUXArmy
Small Businesses
Smartlook
Smartlook
Score 8.5 out of 10
Smartlook
Smartlook
Score 8.5 out of 10
Medium-sized Companies
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
Enterprises
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Optimal WorkshopUXArmy
Likelihood to Recommend
7.7
(10 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.9
(3 ratings)
-
(0 ratings)
User Testimonials
Optimal WorkshopUXArmy
Likelihood to Recommend
Optimal Workshop
Optimal Workshop is great for UX testing for those with a budget to do so. This may be a little on the expensive side for smaller businesses, but definitely not anything crazy expensive. The insights that you get out of these tests are invaluable and can be the difference between launching a site and succeeding/failing.
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UXArmy
No answers on this topic
Pros
Optimal Workshop
  • The user interface is quite user friendly
  • Variety of tests
  • Access and variety of help on how to run tests, as well as educational information on which tests to run for your use case
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UXArmy
No answers on this topic
Cons
Optimal Workshop
  • The recruitment panelists are not professional, nor do they take the tasks seriously. You are going to get a lot of bad data.
  • They are HQ'd outside the US and must have a small team because the customer service is the absolute WORST I've experienced in their industry.
  • They pride themselves on documentation, but when they fail to document something they blame the customer for the mistake.
  • There are way too many limitations with the tool after you launch, limited integrations, and poor survey questionnaire options. The tool itself is far too basic for most sites, especially B2B.
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UXArmy
No answers on this topic
Usability
Optimal Workshop
Excellent and easy platform to use. Easy to onboard new members of the team. Easy to set up tests and follow number of participants performing the test. Easy to plug into other platforms to record participants. Excellent reporting. Easy to share reports with stakeholders. Easy to recruit through platform, however the quality of participants can be better.
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UXArmy
No answers on this topic
Support Rating
Optimal Workshop
The support has been good. No complaints. I have not needed to contact support more than 1-2 times when I was first getting set up, because the tools work well and are pretty straight forward. They do have good documentation
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UXArmy
No answers on this topic
Alternatives Considered
Optimal Workshop
For the price as it is very convenient for first-time beginners, its intuitiveness both for the one who is designing the activities and for those who have to interact with them. The fact that it collects and gathers the data into insights of the overall responses collected by all users.
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UXArmy
No answers on this topic
Return on Investment
Optimal Workshop
  • Optimal Workshop has had a positive impact on investigating information architecture on several websites.
  • Optimal Workshop has helped investigated the labeling on several websites.
  • Optimal Workshop has also support in the investigation of UX in navigations.
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UXArmy
No answers on this topic
ScreenShots

UXArmy Screenshots

Screenshot of This is the client dashboard where clients can create tests for their prototypes, websites, mobile Apps, Mobile websites, web apps. They can check the overall progress of every test and they can also navigate to each test and see their progress and details as well.

They can check their account summary, top-up their account (via both PayPal and Debit/Credit cards) with credits to use in recruiting UserAdvocates to take the test.

They can also navigate to account settings from the dashboard.Screenshot of This section displays all the tests and any test can be selected to see the details of the response of the test. A new test can be created from here too by clicking on the "create test" button in the upper right corner of the screen.Screenshot of There are 2 ways to recruit for a test:

1. Up to 10  team members can take tests for free.

2. Testers can be recruited from the UXArmy's pool of testers from all around the world with a detailed demographic and behavioral filters like the country they live in or what language they speak, the mobile device they use, what gender they are, what shows they watch on TV, etc.