What users are saying about
110 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

OutreachPlus

Outreach is well suited for organizations that have a large number of outbound efforts that require a consistent set of records. You can drop 1000 prospects into a sequence, throttle it to send 100 per day, set it to resume OOO replies after a few days, and set it and forget it. Just set up a schedule, make sure you exclude national holidays, and you don't have to touch it ever again.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
OutreachPlus
Customer data management / contact management
Oracle CRM On Demand
9.3
OutreachPlus
Workflow management
Oracle CRM On Demand
8.9
OutreachPlus
Territory management
Oracle CRM On Demand
9.3
OutreachPlus
Opportunity management
Oracle CRM On Demand
9.2
OutreachPlus
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
OutreachPlus
Contract management
Oracle CRM On Demand
7.8
OutreachPlus
Quote & order management
Oracle CRM On Demand
8.5
OutreachPlus
Interaction tracking
Oracle CRM On Demand
8.3
OutreachPlus
Channel / partner relationship management
Oracle CRM On Demand
8.2
OutreachPlus

Customer Service & Support

Oracle CRM On Demand
8.4
OutreachPlus
Case management
Oracle CRM On Demand
8.5
OutreachPlus
Call center management
Oracle CRM On Demand
8.7
OutreachPlus
Help desk management
Oracle CRM On Demand
8.1
OutreachPlus

Marketing Automation

Oracle CRM On Demand
8.9
OutreachPlus
Lead management
Oracle CRM On Demand
8.9
OutreachPlus
Email marketing
Oracle CRM On Demand
8.8
OutreachPlus

CRM Project Management

Oracle CRM On Demand
8.7
OutreachPlus
Task management
Oracle CRM On Demand
8.3
OutreachPlus
Billing and invoicing management
Oracle CRM On Demand
9.6
OutreachPlus
Reporting
Oracle CRM On Demand
8.2
OutreachPlus

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
OutreachPlus
Forecasting
Oracle CRM On Demand
8.7
OutreachPlus
Pipeline visualization
Oracle CRM On Demand
8.6
OutreachPlus
Customizable reports
Oracle CRM On Demand
7.9
OutreachPlus

Customization

Oracle CRM On Demand
8.4
OutreachPlus
Custom fields
Oracle CRM On Demand
8.9
OutreachPlus
Custom objects
Oracle CRM On Demand
8.1
OutreachPlus
Scripting environment
Oracle CRM On Demand
7.9
OutreachPlus
API for custom integration
Oracle CRM On Demand
8.7
OutreachPlus

Security

Oracle CRM On Demand
9.4
OutreachPlus
Single sign-on capability
Oracle CRM On Demand
9.0
OutreachPlus
Role-based user permissions
Oracle CRM On Demand
9.8
OutreachPlus

Social CRM

Oracle CRM On Demand
9.8
OutreachPlus
Social data
Oracle CRM On Demand
9.8
OutreachPlus
Social engagement
Oracle CRM On Demand
9.9
OutreachPlus

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
OutreachPlus
Marketing automation
Oracle CRM On Demand
8.5
OutreachPlus
Compensation management
Oracle CRM On Demand
8.7
OutreachPlus

Platform

Oracle CRM On Demand
9.3
OutreachPlus
Mobile access
Oracle CRM On Demand
9.3
OutreachPlus

Email & Online Marketing

Oracle CRM On Demand
OutreachPlus
6.6
Dynamic content
Oracle CRM On Demand
OutreachPlus
6.5
Ability to test dynamic content
Oracle CRM On Demand
OutreachPlus
6.5
Landing pages
Oracle CRM On Demand
OutreachPlus
7.0
A/B testing
Oracle CRM On Demand
OutreachPlus
7.0
Mobile optimization
Oracle CRM On Demand
OutreachPlus
4.8
Email deliverability reporting
Oracle CRM On Demand
OutreachPlus
7.5
List management
Oracle CRM On Demand
OutreachPlus
7.0

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

OutreachPlus

  • Tagging of prospects across various outreach campaigns. It can be had to track campaign specific data. They make it easy.
  • Really repository for contact information. They allowed us not to rely on spreadsheets as much and do everything from one place.
  • Mobile interface. They make checking emails and campaign results on the go.
Craige Hardel | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

OutreachPlus

  • Salesforce integration.
  • Prospect migration.
  • Prospect activity detail.
Anonymous | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

OutreachPlus

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

OutreachPlus

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

OutreachPlus

They're both good but OutreachPlus goes a step further with prospect management and template statistics.Mailshake has a sending calendar which I like and also AB testing although it's on a higher plan. Overall they're similar but OutreachPlus still make the outreach process easier and more organized across different verticals.Lastly with Mailshake you can add aliases with OutreachPlus you can't.
Craige Hardel | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

OutreachPlus

  • Quicker connection w/leads.
  • Easier streamlined tasks.
  • Increased overall productivity.
Anonymous | TrustRadius Reviewer

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OutreachPlus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
OutreachPlus
8.0

Usability

Oracle CRM On Demand
9.0
OutreachPlus

Implementation Rating

Oracle CRM On Demand
10.0
OutreachPlus

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