Pega Customer Decision Hub vs. Delighted by Qualtrics
Pega Customer Decision Hub vs. Delighted by Qualtrics
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month | |
Delighted by Qualtrics | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 |
Pega Customer Decision Hub | Delighted by Qualtrics | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | ||||||||||||||
More Pricing Information |
Pega Customer Decision Hub | Delighted by Qualtrics | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Pega Customer Decision Hub | Delighted by Qualtrics | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Jotform Score 8.7 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Jotform Score 8.7 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Verint Voice of the Customer Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Pega Customer Decision Hub | Delighted by Qualtrics | |
---|---|---|
Likelihood to Recommend | 8.0 (9 ratings) | 9.0 (5 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Pega Customer Decision Hub | Delighted by Qualtrics | |
---|---|---|
Likelihood to Recommend | Pegasystems | Qualtrics |
Pros | Pegasystems | Qualtrics |
Cons | Pegasystems | Qualtrics |
Usability | Pegasystems No answers on this topic | Qualtrics |
Support Rating | Pegasystems No answers on this topic | Qualtrics |
Alternatives Considered | Pegasystems | Qualtrics |
Return on Investment | Pegasystems | Qualtrics |
ScreenShots | Pega Customer Decision Hub Screenshots | Delighted by Qualtrics Screenshots |