PerfectServe vs. Zocdoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PerfectServe
Score 9.0 out of 10
N/A
PerfectServe aims to improve patient safety and reduce provider burnout by automating workflows, speeding time to care, optimizing shift schedules, and streamlining communication. Its scheduling features are designed to satisfy provider preferences and organizational requirements to build the best possible schedule. It also is designed to integrate communication across all systems and locations in the patient care continuum to empower nurse mobility, reduce care delays, and improve the patient…N/A
Zocdoc
Score 1.0 out of 10
N/A
Zocdoc headquartered in New York offers their medical appointment management and scheduling platform built to fill unused capacity by making it easy for nearby potential patients to book appointments on an availability basis. Additionally, Zocdoc helps practitioners gain feedback from appointments and share it online.N/A
Pricing
PerfectServeZocdoc
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PerfectServeZocdoc
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PerfectServeZocdoc
Top Pros
Top Cons

No answers on this topic

Best Alternatives
PerfectServeZocdoc
Small Businesses
AdvancedPM, by AdvancedMD
AdvancedPM, by AdvancedMD
Score 5.5 out of 10
AdvancedPM, by AdvancedMD
AdvancedPM, by AdvancedMD
Score 5.5 out of 10
Medium-sized Companies
CareLogic EHR, by Qualifacts
CareLogic EHR, by Qualifacts
Score 9.6 out of 10
CareLogic EHR, by Qualifacts
CareLogic EHR, by Qualifacts
Score 9.6 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
PerfectServeZocdoc
Likelihood to Recommend
9.0
(1 ratings)
1.0
(1 ratings)
User Testimonials
PerfectServeZocdoc
Likelihood to Recommend
PerfectServe
Well suited: Short text messages for quick communication that needs to have protected information. Less appropriate: Calling service.
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Zocdoc
If you have dedicated front office or phone support who can immediately call and hound 'booked' patients to get their information in w/in the 24 hours that Zocdoc allows before charging you- this might work- in that case, possibly you could at least charge them a no show fee.
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Pros
PerfectServe
  • Efficiency.
  • Protective information.
  • Increased communication.
  • Ease of use.
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Zocdoc
No answers on this topic
Cons
PerfectServe
  • Shorten downtime services.
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Zocdoc
  • high cost for customer acquisition
  • customers cancel and practice has no recourse, but must pay Zocdoc
  • Not enough time to verify the customer is sincere and get their paperwork in before Zoc Doc charges us
  • High cost of service for nurse practitioners
  • High rate of attrition- few customers converted to our practice compared to other methods
  • We were promised one rate per customer acquired, then the posted rate was increased, twice
  • Unable to even charge a no show fee for patients who changed at last minute
  • the service as set up encourages patients to bait and switch to other providers at the last minute
  • there is no way to limit incoming patients to your home state, so people from out of state book and then have to be notified and unbooked, creating extra work and hassle
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Alternatives Considered
PerfectServe
Much better.
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Zocdoc
No answers on this topic
Return on Investment
PerfectServe
  • Improved communication for those who use it.
  • Difficulty when sudden downtime with need for back up plan.
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Zocdoc
No answers on this topic
ScreenShots