Provance IT Asset Management vs. SolarWinds Service Desk (SSD)
Provance IT Asset Management vs. SolarWinds Service Desk (SSD)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Provance IT Asset Management | N/A | Provance IT Asset Management is the flagship ITAM solution from Canadian software company Provance, for deployment within Microsoft System Center to improve that program's ITAM and software asset management (SAM) capabilities. | $45 per month per user | |
SolarWinds Service Desk | N/A | SolarWinds Service Desk (formerly Samanage) is a cloud-based, multi-tenant IT service desk and asset management software for IT and enterprise service management. Samanage is on a single, always new instance of software. The service desk includes a self-service portal, service catalog, knowledge base, and SLA management tool. The integrated agent-based asset management solution collects contracts and licensing data from Windows, Mac, Linux, and Unix systems. | N/A |
Provance IT Asset Management | SolarWinds Service Desk (SSD) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | The ServiceTeam ITAM subscription fees are based on the number of employees an organization has, with price levels for small and larger sized organizations. There is no limit on the number of assets you can manage. Please contact Provance Sales for a quote for organizations with more than 1000 employees. Government, Education and Non-Profits may also take advantage of special pricing, please contact Provance Sales for more details. Subscriptions are annual, and discounts may apply for multi-year pre-paid commitments. Our pricing does not include any required Microsoft licenses for Dynamics 365, Power Apps, or other Microsoft products. | — | ||||||||||||||
More Pricing Information |
Provance IT Asset Management | SolarWinds Service Desk (SSD) | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Provance IT Asset Management | SolarWinds Service Desk (SSD) | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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Provance IT Asset Management | SolarWinds Service Desk (SSD) | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | Ivanti Neurons for ITSM Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Provance IT Asset Management | SolarWinds Service Desk (SSD) | |
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Likelihood to Recommend | - (0 ratings) | 7.9 (118 ratings) |
Likelihood to Renew | - (0 ratings) | 6.5 (8 ratings) |
Usability | - (0 ratings) | 8.9 (7 ratings) |
Availability | - (0 ratings) | 8.7 (7 ratings) |
Performance | - (0 ratings) | 8.9 (4 ratings) |
Support Rating | - (0 ratings) | 8.0 (92 ratings) |
In-Person Training | - (0 ratings) | 9.1 (1 ratings) |
Online Training | - (0 ratings) | 8.2 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.9 (3 ratings) |
Configurability | - (0 ratings) | 7.3 (1 ratings) |
Ease of integration | - (0 ratings) | 4.5 (1 ratings) |
Product Scalability | - (0 ratings) | 8.9 (4 ratings) |
Vendor post-sale | - (0 ratings) | 8.2 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 7.7 (2 ratings) |
Provance IT Asset Management | SolarWinds Service Desk (SSD) | |
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Likelihood to Recommend | Provance No answers on this topic | SolarWinds |
Pros | Provance No answers on this topic | SolarWinds |
Cons | Provance No answers on this topic | SolarWinds |
Likelihood to Renew | Provance No answers on this topic | SolarWinds |
Usability | Provance No answers on this topic | SolarWinds |
Reliability and Availability | Provance No answers on this topic | SolarWinds |
Performance | Provance No answers on this topic | SolarWinds |
Support Rating | Provance No answers on this topic | SolarWinds |
Online Training | Provance No answers on this topic | SolarWinds |
Implementation Rating | Provance No answers on this topic | SolarWinds |
Alternatives Considered | Provance No answers on this topic | SolarWinds |
Scalability | Provance No answers on this topic | SolarWinds |
Return on Investment | Provance No answers on this topic | SolarWinds |
ScreenShots | SolarWinds Service Desk Screenshots |