QEvalPro vs. Verint Workforce Engagement (discontinued)
QEvalPro vs. Verint Workforce Engagement (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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QEvalPro | N/A | QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is a Call Center Call Monitoring Software designed to play a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer… | N/A | |
Verint Workforce Engagement (discontinued) | N/A | Verint Workforce Engagement (formerly Workforce Optimization) was a suite of software, combines workforce management capabilities and analytics. The suite included Verint Knowledge Management, Verint Automated Quality Management (for agent improvement), and speech analytics capabilities. The product is discontinued. | N/A |
QEvalPro | Verint Workforce Engagement (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | $30 per user | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
QEvalPro | Verint Workforce Engagement (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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QEvalPro | Verint Workforce Engagement (discontinued) | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
QEvalPro | Verint Workforce Engagement (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (11 ratings) |
Likelihood to Renew | - (0 ratings) | 7.2 (8 ratings) |
Usability | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (1 ratings) |
QEvalPro | Verint Workforce Engagement (discontinued) | |
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Likelihood to Recommend | Etech Global Services No answers on this topic | Verint |
Pros | Etech Global Services No answers on this topic | Verint |
Cons | Etech Global Services No answers on this topic | Verint |
Likelihood to Renew | Etech Global Services No answers on this topic | Verint |
Usability | Etech Global Services No answers on this topic | Verint |
Support Rating | Etech Global Services No answers on this topic | Verint |
Implementation Rating | Etech Global Services No answers on this topic | Verint |
Alternatives Considered | Etech Global Services No answers on this topic | Verint |
Return on Investment | Etech Global Services No answers on this topic | Verint |
ScreenShots | QEvalPro Screenshots |