Helpshift vs. Raiseaticket
Helpshift vs. Raiseaticket
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpshift | N/A | Helpshift is a help desk software deployed as an in-application SDK to provide users with in-app service. | $150 per month issue | |
Raiseaticket | N/A | Raiseaticket is a 100% free web-based helpdesk solution. The vendor says it has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations. Simplicity is the ultimate in… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Flexible Consumption-Based Pricing for Your Changing Needs. Only pay for the number of issues created each month. An issue is a customer problem or inquiry that is directed to an agent or a bot. Customers with greater usage receive a reduced per issue price. All packages come with 1,000 issues per month to get you started. | — | ||||||||||||||
More Pricing Information |
Helpshift | Raiseaticket | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Helpshift | Raiseaticket | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpshift | Raiseaticket | |
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Likelihood to Recommend | 9.1 (4 ratings) | 9.0 (3 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Helpshift | Raiseaticket | |
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Likelihood to Recommend | Helpshift Inc. | Fonicom Ltd |
Pros | Helpshift Inc. | Fonicom Ltd |
Cons | Helpshift Inc. | Fonicom Ltd |
Usability | Helpshift Inc. | Fonicom Ltd No answers on this topic |
Support Rating | Helpshift Inc. | Fonicom Ltd No answers on this topic |
Alternatives Considered | Helpshift Inc. | Fonicom Ltd |
Return on Investment | Helpshift Inc. | Fonicom Ltd |
ScreenShots |