REVE Chat vs. Tidio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
REVE Chat
Score 10.0 out of 10
N/A
REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto…
$12
per license per month
Tidio
Score 9.6 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$49
per month
Pricing
REVE ChatTidio
Editions & Modules
Standard
$12
per license per month
Advanced
$20
per license per month
Communicator
$19
per month
Chatbot
$49
per month
Offerings
Pricing Offerings
REVE ChatTidio
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$12 per license per monthNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
REVE ChatTidio
Small Businesses
Gist
Gist
Score 9.6 out of 10
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
REVE ChatTidio
Likelihood to Recommend
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
REVE ChatTidio
Likelihood to Recommend
REVE Systems
The REVE Chat always help me in taking care of the report and analytics. The report of visitor analytics can be viewed on hourly, daily, weekly, monthly and yearly format. This makes my work easy at my office. In the chat history option I was able to download the conversation of my clients which helped me maintaining the archive section.
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Tidio
It's extremely easy to install and set up. The visual customization is thorough (brand colors etc.). There is lots of help documentation. There is an iOS and Android app for users on the go and built in integrations with CRMs as well as other third-party applications, along with a Zapier API which can connect to virtually any other third-party application.
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Pros
REVE Systems
  • FAQ Builder is the best feature. It helped me in replying to common customer queries.
  • If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy.
  • Support of omni channel is the best. I am able to dandle different social media accounts at one platform.
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Tidio
  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
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Cons
REVE Systems
  • There's nothing that can be improved in my opinion.
  • Every feature works well in REVE Chat and works without any difficulty.
  • It's user interface is easy to use.
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Tidio
  • A built in call tracking module would be great.
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Alternatives Considered
REVE Systems
One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to operate WhatsApp, Messenger chats through REVE Chat platform.
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Tidio
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Return on Investment
REVE Systems
  • My productivity at my office has increased after using REVE chat.
  • My overall experience with REVE Chat is positive.
  • REVE Chat's chatbot is the best feature. Chatbot has helped with reducing man power at office. Chatbot does all the work.
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Tidio
  • Captured leads that might have fallen through the cracks.
  • Free account provides plenty of basic features, so the ROI is 100%.
  • Dashboard with all communications eliminates chasing around emails.
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ScreenShots

REVE Chat Screenshots

Screenshot of Screenshot of Screenshot of REVE Chat DashboardScreenshot of Live Chat WindowScreenshot of Visitor AnalyticsScreenshot of Live Chat Window Customization