Richpanel vs. Spiceworks Help Desk
Richpanel vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Richpanel | N/A | Richpanel is a help desk software that helps users create a seamless support experience for both the customer & support teams. Richpanel features a self-service portal for end customers to help them resolve the most common issues immediately in real time, 24x7. Its inbox integrates all channels through integrations, so support teams can manage everything from one screen. | $29 per month per user | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Richpanel | Spiceworks Help Desk | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Richpanel | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Richpanel | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Richpanel | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Richpanel | Spiceworks Help Desk | |
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Likelihood to Recommend | Richpanel No answers on this topic | Spiceworks Ziff Davis |
Pros | Richpanel No answers on this topic | Spiceworks Ziff Davis |
Cons | Richpanel No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | Richpanel No answers on this topic | Spiceworks Ziff Davis |
Usability | Richpanel No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Richpanel No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Richpanel No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Richpanel No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Richpanel No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | Richpanel No answers on this topic | Spiceworks Ziff Davis |
ScreenShots |