Redwood Business Process Automation - Workload Edition vs SAP Extension Suite

• SAP Batch Scheduling - This is THE BEST tool for triggering SAP jobs, bar none.
• User management- Other scheduling tools make it much more difficult to manage user access. Redwood user access management is a breeze and take less than half the time it take in other products.
• Scheduling Flexibility- The ease with which you can make custom time windows with Redwood is one of my favorite pluses. You can build as simple or as complex of a time window as you need to with Redwood.
• Support- The support that you get from Redwood is in my opinion the best in the world. I have dealt with all the big name players in IT and they all pale in comparison to Redwood. You will never feel like you are in it alone with the best support in the world right at your fingertips.

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• Reduces the length and cost of system development and integration
• Empowers developers to acquire a new skill to deliver applications and other services efficiently
• Enabled the innovation team to transform the way services are accessed and delivered
• Ensures scalability of apps used simultaneously by thousands of customers

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• The documentation is lacking severely, many times even leading to a suggestion of paying for professional services to figure out processes. Also not updating documentation when a new release makes the old documentation obsolete.
• AS400/iSeries has been a constant battle since inception, once an update fixes one thing, another seems to break within the AS400/iSeries space, and sometimes the fixes don't actually fix the issue. Over time now this has gotten much beter.
• Allowing an issue to go back and forth within a ticket countless times (sometimes over 40 responses) without just getting everyone together on a meeting. Update - this has gotten much better with time.
• Communication needs a lot of improvement. I have had to reach out to support just to get release notes when a new release is made available.
• The ability to get accurate counts of historical process runs is limited currently to 35 days and since you are billed for each process run in all environments, not just Production, this limits accountability in historical billing inquiries.

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• It was a bit of a hassle to configure at first but once setup it's easy and fast.
• At a certain time they removed key items used in pipelines to force upgrades.
• The new UI though works well feels less intuitive than the previous one.

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• We reduced our MRP cycle from around 12 hours down to approximately 3
• We were able to let end-users trigger specific month-end jobs without also having the ability to submit anything else.
• we are able to schedule jobs in much more flexible ways than SAP offers
• We've had no negative impact by using Redwood

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• Faster development cycle due to native integration with SAP products
• Negative short-term ROI due to the lack of training material and significant differences with the previous version of the same tool (SAP Web IDE)
• Tighter integration with corporate programming guidelines since SAP Extension Suite offers great integration with DevOps pipeline solutions

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