AlertSite vs. Splunk Application Performance Monitoring (APM)

AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.

Incentivized

One area in which Splunk Application Performance Monitoring was able to help our organization was when we transitioned one of our applications to the cloud. It allowed our team to understand how different factors impacted our application once it was moved to the cloud. This visibility gave us some incite on changes that were required in order to make our application perform better.

Incentivized

• Intuitive and almost instantaneous creation of monitors.
• Performance bottlenecks alerts in real time.

Incentivized

• Splunk Application Performance Monitoring integrated all layers of traffic and logs and gave a single panel of troubleshooting
• Splunk Application Performance Monitoring help a lot to address layer 7 (Application layer) of network traffics

Incentivized

• Support is inconsistent at times in terms of quality and response.
• Monitoring locations would have issues.
• Dashboard would go unavailable at times or lag behind.

Incentivized

• Sometimes the OS process takes lots of CPU and Memory. When we have to restart that Splunk process on those local hosts
• More user friendly Web interface will be nice to have
• a PDF format option will be good

Incentivized

Reviewing other cost saving options

Incentivized

Pretty good product only issue was cost

Incentivized

Splunk is a great tool for log mining. It is less time-consuming and easy to use. It provides high security, it has customisable dashboards. Furthermore, it acts as a search head, and it gives real-time status. It has the ability to collect data from any source and multiple sources, and it can correlate them.

Incentivized

What we have noticed so far is the fact that AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues. They are quick to respond and provide sufficient guidance about how to implement product features efficiently, integrate new tools, and fix product issues.

Incentivized

We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.

Incentivized

It is good that the correlation analysis and the cause of the failure can be analyzed more extensively through the collection of many data. It is good because it provides a user interface (usability) well and can be used conveniently.
It is good because it can utilize anomaly detection through various AI-based ML models.

Incentivized

• AlertSite helps us capture website failures, this helps us to provide 100% uptime as promised with clients.
• We observed issues from AlertSite many times but their support is fast and helpful.
• It needs improvement to avoid false alerting as it wastes the time of the support person and can cause a business impact.

Incentivized

• The ability to resolve issues in real time increased for us.
• The ability to see the issues before they start to happen by monitoring trends improved our uptime.
• The visual component increases team collaboration

Incentivized