Likelihood to Recommend
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
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Organizing information. Doing research. Organizing goals. Planning tasks. Planning meetings. Structure for writing documents.
Sharing documents among the teams/multiple users. General-purpose infographics. Writing longer paragraphs in the note field is very limited. Integration with GitHub. Integration with Confluence. XMind uses a proprietary document format which is not indexed by search programs on a PC or a Mac. This means that one cannot search in the content of the XMind documents. Read full review Pros Provides examples to work off of--these are helpful when you don't know exactly where to start. Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed. Provides a wide variety of templates, meets a wide variety of needs. Read full review User interface. User experience. .Simplification Enables digital write up. Read full review Cons A month-to-month plan would be ideal for users that don't have a need to create many projects The sidebar navigation can be a little confusing with all of the tools listed. Offering customizable plans with only the feature you need would simplify navigation Read full review Sharing documents among the teams. Plugins for the tool that can enhance functionality. Better printed output for large mindmaps. Faster updates to new versions. Read full review Support Rating
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
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The support around a bug in the tool which prevented the correct printing of diagrams. Support came back after a few days, and there was no workaround. Eventually, the bug was fixed in a future release. The company does not pay much attention to user forums. With better support and plugin mechanism for user contributions, the product would be more convincing.
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We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
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It has a different form.
is good for task management. Xmind will give an overall connection between different tasks and how all the tasks interconnect to each other. The reminder function in
is good to keep track. However, a bird's eye view in Xmind will put conversations into context, and ease the navigation of any discussions.
Read full review Return on Investment SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization. Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it. Read full review Increased productivity of employees. Provided structure and clear thought processes. Reusable content. Read full review ScreenShots