Likelihood to Recommend Social Communications Company
We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Read full review Shared knowledge is essential to widely distribute knowledge among the various sectors of the company. Knowledge is power and we have discovered this with Starmind, where we are all capable of solving different problems without the need to work in a certain sector or not.
Read full review Pros Social Communications Company
Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.' Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home. Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense. Read full review Anonymous requests, with fast and totally efficient results, which is amazing, most of the time he finds the person trained to solve certain problems. The search system has filters that help us prioritize what we are really looking for, in this way the search is much more efficient. Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects. Read full review Cons Social Communications Company
It would be great if it supported other major browsers. Not everyone has Chrome installed. The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it. Read full review Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects. I'm still not familiar with its interface in a comfortable way. It seems to me that there are functions whose potential can be exploited more but they are not visual, instead there are many others that can get in the way a little in the daily use of the platform. Read full review Usability Social Communications Company
It was easy to use but still needs lots of improvement to collaborate with other tools
Read full review Support Rating Social Communications Company
Sococo didn't seem to have a strong support line. In comparison to other products, such as
Microsoft Teams , it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Read full review Alternatives Considered Social Communications Company
I prefer Sococo over Lync/
Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
Read full review Bloomfire is an excellent tool, it provides multiple similar features, these platforms being intelligent in the search for shared knowledge, however, Starmind seems to me to have better search options and interaction actions between users.
Read full review Return on Investment Social Communications Company
Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent. It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use. Read full review The effective search for the right person to attend specific commercial projects has allowed us to hit the target, since we are exploiting the potential of each of the company's personnel regardless of the department to which they belong, we diversify, learn and adapt to changes, in favor of always achieving the proposed objectives and achieving better performance and work efficiency. Read full review ScreenShots