What users are saying about
20 Ratings
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Score 8.5 out of 100
94 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Security Information and Event Management (SIEM)

    SolarWinds Papertrail

    Feature Set Not Supported
    N/A
    8.6

    Splunk Cloud

    86%
    Splunk Cloud ranks higher in 13/13 features

    Centralized event and log data collection

    N/A
    0 Ratings
    8.3
    83%
    12 Ratings

    Correlation

    N/A
    0 Ratings
    8.4
    84%
    12 Ratings

    Event and log normalization/management

    N/A
    0 Ratings
    9.7
    97%
    21 Ratings

    Deployment flexibility

    N/A
    0 Ratings
    7.7
    77%
    12 Ratings

    Integration with Identity and Access Management Tools

    N/A
    0 Ratings
    8.4
    84%
    10 Ratings

    Custom dashboards and workspaces

    N/A
    0 Ratings
    9.6
    96%
    21 Ratings

    Host and network-based intrusion detection

    N/A
    0 Ratings
    8.2
    82%
    10 Ratings

    Data integration/API management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Behavioral analytics and baselining

    N/A
    0 Ratings
    7.7
    77%
    3 Ratings

    Rules-based and algorithmic detection thresholds

    N/A
    0 Ratings
    8.4
    84%
    3 Ratings

    Response orchestration and automation

    N/A
    0 Ratings
    9.1
    91%
    2 Ratings

    Reporting and compliance management

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Incident indexing/searching

    N/A
    0 Ratings
    9.7
    97%
    3 Ratings

    Attribute Ratings

    • SolarWinds Papertrail is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.1

    SolarWinds Papertrail

    91%
    7 Ratings
    8.3

    Splunk Cloud

    83%
    12 Ratings

    Usability

    9.1

    SolarWinds Papertrail

    91%
    1 Rating
    8.0

    Splunk Cloud

    80%
    1 Rating

    Support Rating

    9.1

    SolarWinds Papertrail

    91%
    1 Rating
    7.3

    Splunk Cloud

    73%
    8 Ratings

    Likelihood to Recommend

    SolarWinds

    SolarWinds Papertrail is very well suited for use in a test environment due to how fast and easy it is to set up, and it just works. I always tell colleagues to use this when they're running a scenario, or trying to troubleshoot an issue as it really helps in getting it done quickly.
    Read full review

    Splunk

    I will highly recommend this software because using Splunk
    Cloud has helped us become more proactive about handling our security concerns
    and better manage our environment. It is one of the finest security software
    that is easy to use and also provides analytics. It has excellent features like
    creating dashboard security and managing features etc. So you must give it a try once!
    Read full review

    Pros

    SolarWinds

    • Free configuration on how Papertrail will alert you
    • Easy to setup with your server/application
    • Very intuitive and easy to use
    • Fair pricing policy/plan
    Read full review

    Splunk

    • Splunk Cloud allows me to search the volumes of information help in Windows Server Logs quickly and accurately.
    • Splunk Cloud allows me to create Dashboards for everyday monitoring of multiple parameters.
    • Splunk Cloud allows me to create and schedule reports for Management on network usage and statistics.
    Read full review

    Cons

    SolarWinds

    • We were not provided any "canned" searches to begin our evaluation with.
    • Other competing products have a set of "canned" searches to get you started quickly.
    Read full review

    Splunk

    • Splunk Cloud support is increasing a lot now a days and I see no cons other than the price factor to the other compared products. Overall Splunk Cloud is a very good product all together.
    • I can see that Splunk Cloud can still improve in the form of SLA.
    • Splunk Cloud generally lags behind the available splunk upgrades. They are always one version behind the one available for enterprise.
    Read full review

    Pricing Details

    SolarWinds Papertrail

    Starting Price

    Editions & Modules

    SolarWinds Papertrail editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Splunk Cloud

      Starting Price

      Editions & Modules

      Splunk Cloud editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        SolarWinds

        It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
        Read full review

        Splunk

        Overall, it is very usable. I would like if recent searches were saved for longer because I always have to refer to my notes when I'm looking for something specific and it's been a few weeks. But that's a small issue, and the actual search and browsing interface is easy to use and powerful.
        Read full review

        Support Rating

        SolarWinds

        I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
        Read full review

        Splunk

        Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
        Read full review

        Alternatives Considered

        SolarWinds

        We have used other services such as Coralogix before but love SolarWinds Papertrail for its ease of use and not-too-bloated features. This also makes our engineers and other staff use it more often.
        Read full review

        Splunk

        Splunk Cloud blows Sumo Logic out of the water. The experience is night and day. We went from several highly stressed IT security professionals who were unsure if the data they were getting was valuable, to very happy IT security professionals who can now be more proactive and get all the information they need.
        Read full review

        Return on Investment

        SolarWinds

        • I think it is a good ROI, as it has helped us in fixing issues with our applications in many instances.
        Read full review

        Splunk

        • The biggest return on investment is how quickly logs are now consumed, and how quickly we can follow events that occur in logs.
        • The number of logs that can be consumed by Splunk is much higher than previous solutions.
        • We have much better visibility into our logs, and are able to spot patterns in events with the built-in graphs and reports.
        Read full review

        Screenshots

        Add comparison