SolarWinds Web Help Desk (WHD) vs. UVdesk Helpdesk
SolarWinds Web Help Desk (WHD) vs. UVdesk Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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SolarWinds Web Help Desk (WHD) | N/A | SolarWinds Web Help Desk is ticketing and IT asset management software. It is designed to simplify help desk management. This solution includes built-in ticketing management, asset management, change management, and knowledge base capabilities. | N/A | |
UVdesk Helpdesk | Small Businesses (1-50 employees) | UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further. The social media app integration that automatically converts tweets, posts, and comments from social media pages to tickets. The eCommerce App Integration,… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | $11 | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
SolarWinds Web Help Desk (WHD) | UVdesk Helpdesk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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SolarWinds Web Help Desk (WHD) | UVdesk Helpdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SolarWinds Web Help Desk (WHD) | UVdesk Helpdesk | |
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Likelihood to Recommend | 8.4 (19 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (4 ratings) | - (0 ratings) |
Usability | 10.0 (3 ratings) | - (0 ratings) |
Support Rating | 10.0 (5 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (2 ratings) | - (0 ratings) |
Configurability | 10.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
SolarWinds Web Help Desk (WHD) | UVdesk Helpdesk | |
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Likelihood to Recommend | SolarWinds | Webkul Software Pvt Ltd No answers on this topic |
Pros | SolarWinds | Webkul Software Pvt Ltd No answers on this topic |
Cons | SolarWinds | Webkul Software Pvt Ltd No answers on this topic |
Likelihood to Renew | SolarWinds | Webkul Software Pvt Ltd No answers on this topic |
Usability | SolarWinds | Webkul Software Pvt Ltd No answers on this topic |
Support Rating | SolarWinds | Webkul Software Pvt Ltd No answers on this topic |
Implementation Rating | SolarWinds | Webkul Software Pvt Ltd No answers on this topic |
Alternatives Considered | SolarWinds | Webkul Software Pvt Ltd No answers on this topic |
Return on Investment | SolarWinds | Webkul Software Pvt Ltd No answers on this topic |
ScreenShots | SolarWinds Web Help Desk (WHD) Screenshots | UVdesk Helpdesk Screenshots |