Soluno vs. The Ombudsman

Soluno works well in a smaller firm that is not transaction heavy. I would not recommend this solution to a transaction-heavy or larger law firm such as a busy real estate practice

Incentivized

• Soluno provides a comprehensive cloud based legal accounting solution.
• The billing module in Soluno allows for a one stop option for adjusting and previewing invoices before finalizing.
• Soluno is setup in such a manner that the interface is easy to follow for active data entry.
• Soluno has a great drag and drop feature to add documents to the accounts payable module.

Incentivized

• Soluno does not allow for multiple trust to general transfers in one transaction.
• In my opinion, Soluno is difficult to create/customize reports and billing templates.
• As Soluno has grown, I feel their support has gotten poor.
• From my experience, Soluno is glitchy at times and appears to be an ongoing project which has farther to go to meet the needs of larger law firms.
• Soluno works best for firms that are not transaction heavy. It is not a product I would recommend to a busy real estate firm or any other type of law that is transaction heavy.
• Soluno does not allow for fee allocation until after a file is billed IE: you cannot split a fee between a responsible attorney and a working attorney at the time entry level.
• The training and support can use improvement.
• Needs to be easier to customize re: user security, billing templates, custom reports.

Incentivized

They have a long way to go in their software development

Incentivized

Support cannot always answer queries. It takes too long to get an answer or resolution to a problem

Incentivized

PCLaw still has more to offer overall than Soluno however neither program is without its issues. Soluno is still limited in its overall offerings compared to PCLaw. As a cloud-based solution Soluno is still the best option on the market at this time

Incentivized

• The cloud based option makes this solution available anywhere.

Incentivized