Squelch vs. Strikedeck (discontinued)
Squelch vs. Strikedeck (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Squelch | N/A | Squelch, headquartered in Redwood City, offers their eponymous customer success and customer support tool, which aggregates data from a variety of sources (e.g. Box, Jira, etc.) to provide a complete picture of customer application or product usage, providing guidance for customer support agents. | N/A | |
Strikedeck (discontinued) | Mid-Size Companies (51-1,000 employees) | Strikedeck was a SaaS platform for Customer Success used to enable more efficiency in planning renewals, identifying upsell/cross-sell opportunities, and monitoring customer health, with out of the box playbooks and workflows for common events in the customer lifecycle. The platform was acquired by Medallia, and discontinued. Strikedeck is no longer available. | N/A |
Squelch | Strikedeck (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Squelch | Strikedeck (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Squelch | Strikedeck (discontinued) | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Squelch | Strikedeck (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 7.6 (5 ratings) |
Usability | - (0 ratings) | 5.7 (5 ratings) |
Support Rating | - (0 ratings) | 7.8 (5 ratings) |
Squelch | Strikedeck (discontinued) | |
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Likelihood to Recommend | Squelch No answers on this topic | Discontinued Products |
Pros | Squelch No answers on this topic | Discontinued Products |
Cons | Squelch No answers on this topic | Discontinued Products |
Usability | Squelch No answers on this topic | Discontinued Products |
Support Rating | Squelch No answers on this topic | Discontinued Products |
Alternatives Considered | Squelch No answers on this topic | Discontinued Products |
Return on Investment | Squelch No answers on this topic | Discontinued Products |
ScreenShots | Strikedeck (discontinued) Screenshots |