Symantec IT Management Suite vs. Tanium

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec IT Management Suite
Score 8.0 out of 10
N/A
Symantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.N/A
Tanium
Score 8.5 out of 10
N/A
Tanium, headquartered in Emeryville, provides two solution packages: Unified Endpoint Management and Unified Endpoint Security. The vendor states this approach reduces complexity, improves efficiency and closes the gaps between operations and security. Tanium can also be delivered as a service from the vendor.N/A
Pricing
Symantec IT Management SuiteTanium
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Symantec IT Management SuiteTanium
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Symantec IT Management SuiteTanium
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
Symantec IT Management Suite
8.6
2 Ratings
14% above category average
Tanium
-
Ratings
Software and hardware inventory tracking7.02 Ratings00 Ratings
License management10.02 Ratings00 Ratings
Asset lifecycle monitoring9.02 Ratings00 Ratings
Contract management9.02 Ratings00 Ratings
Asset relationship management8.02 Ratings00 Ratings
Best Alternatives
Symantec IT Management SuiteTanium
Small Businesses
ConnectWise RMM
ConnectWise RMM
Score 7.3 out of 10
Atera
Atera
Score 9.0 out of 10
Medium-sized Companies
Lansweeper
Lansweeper
Score 8.9 out of 10
Automox
Automox
Score 9.6 out of 10
Enterprises
Lansweeper
Lansweeper
Score 8.9 out of 10
Automox
Automox
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Symantec IT Management SuiteTanium
Likelihood to Recommend
8.0
(2 ratings)
8.0
(3 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
Symantec IT Management SuiteTanium
Likelihood to Recommend
Broadcom
The Symantec IT Management Suite is used throughout the company (global). It is efficient and reports via email any type of problem found, from threats to attacks. The update on the clients is carried out without being noticed. When the system is doing some sort of scan, older computers are slow. Other than that, I believe it is an ideal software for monitoring the entire infrastructure.
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Tanium
Tanium is well suited for organizations where enterprise infrastructure has great significance and needs to be properly managed as well as protected. Most organizations depend upon their infrastructure to sustain so Tanium can be a boon for them to sustain in this competitive market. However, Tanium is less appropriate for the traditional offices that don't have or have a less online presence.
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Pros
Broadcom
  • End to end workstation imaging with a 45 minute average for OS, drivers and base software with only 1 technician touch to name the workstation.
  • Application usage reporting on what software is being used and how much - broken down by site, department and user.
  • 5% of managed workstations were patched.
  • IT lifecycle reports were automated with live inventory feeds to enable purchase reports.
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Tanium
  • It's recognize threat and offering easily.
  • Helps in security management and installing patches.
  • Tanium offers endpoint data precisely, merges many teams and processes effectively.
  • It's protect from all kinds of malicious threat and help you to achieve your task.
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Cons
Broadcom
  • Increased memory consumption
  • Older machines can not support the program
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Tanium
  • One issue is its ring topology, as the data is stored in central hubs and pushed through its peer nodes. If the central hub fails, then the associated node will also result in failure.
  • Another problem is that all Tanium management is on premises requiring the customer to maintain it. If we want ask any help from Tanium support we always get a response like "you are maintaining it yourselves and it's your responsibility.
  • The Tanium User Interface could be improved a bit as, although the tool is rich in performance, a more impressive UI might really attract new customers.
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Usability
Broadcom
I am bit biased after using Symantec ITSM for 10 plus years. However, I found its ability to wrap everything into one console for at a view enterprise health a powerful tool for my department and others. The ability to provide self healing of software packages to workstations was especially powerful. The ability to customize data connections to other tools and automate those inputs and outputs let us provide the business data to support enterprise decisions on Hardware and software usage.
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Tanium
No answers on this topic
Support Rating
Broadcom
With the Blue Coat acquisition the question remains on how much support Symantec is going to give the ITSM suite. Its just not that sexy anymore to have to support a product that touches all the hardware anymore. A few of the really good support reps have gone the way of private which is very concerning.
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Tanium
No answers on this topic
Alternatives Considered
Broadcom
We evaluated Norton and Kaspersky, we chose Symantec to provide more options and more guarantees. In addition, we have used the tool for more than 10 years in the company (the time I am working). It has an interface with all monitoring data and statistics. A specific display of each piece of connected equipment in the network, making monitoring easy and, in case of a threat, it notifies us.
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Tanium
Tanium is always my first choice, so much excellent feedback online from genuine users, easy to use in any system environment, and value for money, so many good things about Tanium stacks up against all the other competitors in the market. Tanium is one of the most reliable and trusted risk and compliance management software.
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Return on Investment
Broadcom
  • Reduction of virus infections
  • Greater clarity in the reports
  • Monitoring the network and infra
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Tanium
  • Enhanced security.
  • Increase in customer trust.
  • Overall increase in company revenue.
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ScreenShots