SYSPRO vs. Zoho One

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SYSPRO
Score 6.9 out of 10
N/A
SYSPRO is a highly scalable, industry-built Enterprise Resource Planning (ERP) software solution that can be deployed in the cloud, on-premise, or accessed via any mobile device. SYSPRO is designed to simplify business complexity for manufacturers and distributors by providing actionable insight that supports effective decision-making, strong cost control, streamlined processes and improved productivity.N/A
Zoho One
Score 8.2 out of 10
N/A
Zoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.
$45
per month per employee
Pricing
SYSPROZoho One
Editions & Modules
No answers on this topic
All Employee Pricing
$444
per year per employee (Must purchase license for ALL employees)
Flexible User Pricing
$1080
per year Licenses for any no. of users
Offerings
Pricing Offerings
SYSPROZoho One
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMust contact sales team for pricing.Month-to-month plans available.
More Pricing Information
Features
SYSPROZoho One
Customization
Comparison of Customization features of Product A and Product B
SYSPRO
9.9
6 Ratings
31% above category average
Zoho One
6.8
1 Ratings
7% below category average
API for custom integration9.95 Ratings8.21 Ratings
Plug-ins9.96 Ratings5.51 Ratings
Security
Comparison of Security features of Product A and Product B
SYSPRO
10.0
7 Ratings
21% above category average
Zoho One
6.8
1 Ratings
18% below category average
Role-based user permissions10.07 Ratings8.21 Ratings
Single sign-on capability00 Ratings5.51 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SYSPRO
9.1
7 Ratings
26% above category average
Zoho One
8.2
1 Ratings
16% above category average
Dashboards9.07 Ratings8.21 Ratings
Standard reports8.67 Ratings8.21 Ratings
Custom reports9.77 Ratings8.21 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SYSPRO
8.6
6 Ratings
12% above category average
Zoho One
-
Ratings
Accounts payable8.36 Ratings00 Ratings
Accounts receivable8.96 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SYSPRO
9.2
7 Ratings
16% above category average
Zoho One
-
Ratings
Inventory tracking9.87 Ratings00 Ratings
Automatic reordering8.04 Ratings00 Ratings
Location management9.46 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SYSPRO
8.2
6 Ratings
5% above category average
Zoho One
-
Ratings
Pricing9.26 Ratings00 Ratings
Order entry7.06 Ratings00 Ratings
Credit card processing9.43 Ratings00 Ratings
Cost of goods sold7.16 Ratings00 Ratings
Best Alternatives
SYSPROZoho One
Small Businesses
Acumatica
Acumatica
Score 8.8 out of 10
Acumatica
Acumatica
Score 8.8 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.1 out of 10
Infor VISUAL
Infor VISUAL
Score 7.1 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SYSPROZoho One
Likelihood to Recommend
8.8
(7 ratings)
5.8
(3 ratings)
Usability
8.0
(1 ratings)
7.3
(1 ratings)
Support Rating
-
(0 ratings)
5.5
(1 ratings)
User Testimonials
SYSPROZoho One
Likelihood to Recommend
SYSPRO
Almost, since day one Syspro has been saving us time and making us more productive as a whole. We have been able to grow our revenue exponentially with keeping our personnel needs at nearly the same level. Syspro is a great system for an organization that has multiple needs like Distribution and Manufacturing and/or multiple locations.
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Zoho
Advantages
  • The price-quality ratio is excellent, even though Odoo has become very competitive.
  • The time to implementation is also great, if not one of the best.
  • Excellent billing and service desk apps
It is not the best solution if you are looking into a collaboration-focused software suite.
Read full review
Pros
SYSPRO
  • If you are a small or medium business, SYSPRO is a great fit due to its flexible design. If you perform warehousing and inventory management Syspro performs these functions very well.
  • SYSPRO has been around since 1978 and it shows in its development and support. I have been through several re-sellers for our support function, however we have now moved to SYSPRO corporate for our technical support and development/customizations. SYSPRO corporate supports their customers VERY well.
  • The SYSPRO interface is highly customizable and nicely laid out. Even with the basic implementation, you can still get off the ground and run without performing too many modifications.
  • SYSPRO forms and reporting templates are easy to customize/modify.
Read full review
Zoho
  • CRM integrates nicely using our Zapier environment.
  • The Lead to Contact/Account Conversion is very intuitive.
  • Deals, Sales Orders, and Contract Zoho Sign work well together.
Read full review
Cons
SYSPRO
  • We have been using 6.0 and the security is not so good.
  • The program is a bit difficult to learn for rollout
  • The Learning Channel could be improved - downloadable mp4's would be nice to include in the program vs moving back and forth to the learning channel. Since the program is difficult to learn, it would be nice to be able to utilize the learning channel within the program. Also, the learning channel is pretty complicated to use.
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Zoho
  • The integration is loose and needs to be more stable and a true integration
  • Development appears to take long periods of time to bring customer enhancements into the next release. I have seen numerous obvious business application needs to be brought to the attention that is still 2-3 years old without an update
  • Unified User Interface and back end functionality/configuration across applications
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Usability
SYSPRO
I've heard many reports from our users stating how difficult Syspro is to use and navigate. From an average standpoint, the Syspro Administrator has to invest a lot of time in setting up the user for success. Once the groundwork is applied, SYSPRO's overall usability becomes fair easier to the average user.
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Zoho
While the software is easy to use and pick up, the different user interfaces and limits across the application make it difficult and slow to implement additional applications quickly and seamlessly across the organization. If the User interface was more consistent we would be able to pick up and train on new apps more efficiently
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Support Rating
SYSPRO
No answers on this topic
Zoho
Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
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Alternatives Considered
SYSPRO
We evaluated 8 of the top vendors 16 years ago before we selected Syspro and frankly, none of them came close to meeting all of our needs at a reasonable price point. We still look back at that process and think it was one of the best decisions we have ever made.
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Zoho
5 years ago, we decided to use Odoo. At that time, the enterprise version of Odoo was not competitive enough for a small company with minor integration needs when it comes to the pricing per user. Nowadays, pricing is almost equal. The effort of integration processes with Odoo is still higher even though it delivers more potential. A decision between both today would be more difficult for us.
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Return on Investment
SYSPRO
  • Significant returns regarding our ability to quickly process orders - both direct entry, EDI and web orders.
  • Significant returns through giving us the ability to serve configurable products to our customers - We used the product configurator to accomplish this.
  • Simplifies the shipping process and makes it easy for us to process shipments.
  • Significant returns in terms of automation and cutting down on expense.
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Zoho
  • It has had an overall negative impact since we migrated from HubSpot due to the overall lack of support.
  • Our users are frustrated with the complexity and lack of consistency in the admin portals.
  • CRM is the only tool that is ready for business at scale.
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ScreenShots

SYSPRO Screenshots

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