theBillingBridge vs. Therabill by WebPT

We have a single location practice and Therabill does most of what we need well. I believe it could easily be scaled to more than one location for others.

Incentivized

• Great integration with WebPT
• Love the auto posting of patient payments when we apply ERAs - and the ability to not apply if there is a secondary.
• The Patient statements are pretty easy to send out. Love that we have options to print or email them.
• The zendesk site answers a LOT of questions and is a fantastic resource.

Incentivized

• The reports are a bit hard to understand
• Support is slower and often does not seem to grasp what we need.
• I wish we could set claims aside when they needed work so they would not go out when we batch bill.
• I wish I could just deactivate a provider who goes on leave and stop paying for them instead of having to delete them and reenter later.

Incentivized

We are actually looking at other options - unsure whether we will continue

Incentivized

Chat is great but often not working or very slow responses. Can't easily talk to a person about issues and emails are very slow to get answered

Incentivized

Compulink was not a good thing at all. Therabill is much better. Kareo was better in some way, but worse in others. We moved to Therabill for lower cost and because it was bought by WebPT and we figured they would be putting all improvements toward that

Incentivized

• I don't like the pricing. We have many part time employees and I think we overpay.
• Claims flow pretty quickly through and help up get paid sooner.

Incentivized