USU Knowledge Management vs. Zoho Wiki

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
USU Knowledge Management
Score 0.0 out of 10
N/A
USU Knowledge Management is a knowledge base for contact centers. The vendor says they can help customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. The vendor says that, today, dealing with the sheer volume of…N/A
Zoho Wiki
Score 8.0 out of 10
N/A
Zoho Wiki is presented by the vendor as an easy to use knowledge management tool, caters to the particular needs of teams within the organization. With it users can effectively create and share knowledge.N/A
Pricing
USU Knowledge ManagementZoho Wiki
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
USU Knowledge ManagementZoho Wiki
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsContact us for a quote
More Pricing Information
Community Pulse
USU Knowledge ManagementZoho Wiki
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
USU Knowledge ManagementZoho Wiki
Small Businesses
Notion
Notion
Score 8.8 out of 10
Notion
Notion
Score 8.8 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
USU Knowledge ManagementZoho Wiki
Likelihood to Recommend
-
(0 ratings)
7.7
(3 ratings)
User Testimonials
USU Knowledge ManagementZoho Wiki
Likelihood to Recommend
USU Software AG
No answers on this topic
Zoho
You can keep all of your organization information in one place without having to pay for it. You can make it your permanent knowledge base for training of your customers, without having to build another one on your website. However if you have multiple projects, then you need to either use the paid version or some other tool, as for the free version you are only provided with one free wiki.
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Pros
USU Software AG
No answers on this topic
Zoho
  • Centralized Content
  • Categorization
  • Collaboration
  • Notifications & Updates
  • Integrations
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Cons
USU Software AG
No answers on this topic
Zoho
  • Even for business plan, they provide 1GB storage/ User which is very less in case if you need to attach files, this must be upgraded without increasing cost.
  • It is no-where mentioned that where their data centers are located, in some countries like India it is legal compliance that data should reside in country.
  • They don't have adequate templates to start with.
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Alternatives Considered
USU Software AG
No answers on this topic
Zoho
Confluence features were limited with the free version and our organization wasn't in a position to invest in a knowledge sharing platform, hence Zoho Wiki came in handy as it saved us on the extra cost which we could not initially afford. Also as we were already using other Zoho products which Atlassian was not offering, therefore Zoho Wiki was considered the best alternative.
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Return on Investment
USU Software AG
No answers on this topic
Zoho
  • Quicker Ramp Times of Employees.
  • Time Savings
  • Improved Efficiencies
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ScreenShots

USU Knowledge Management Screenshots

Screenshot of DashboardScreenshot of Search viewScreenshot of Built-in E-learning