TrustRadius

Readymode vs. Ytel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Readymode
Score 5.5 out of 10
N/A
Readymode (formerly XenCALL) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The solution helps to keep agents at maximum efficiency levels and increase talk time with intelligent call center technology, like automated dialing, making faster connections and silencing busy signals. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the…
$150
per month per license
Ytel
Score 6.5 out of 10
N/A
Ytel is a call center software offering from Ytel.
$1
per month
Pricing
ReadymodeYtel
Editions & Modules
Team (10-49 licenses)
$120
per month per license
Starter (1-9 licenses)
$150
per month per license
Enterprise (50+ licenses)
Contact Sales
Local
$1.00
per month
Toll Free
$2.00
per month
Short Code
$500.00
per month
Offerings
Pricing Offerings
ReadymodeYtel
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details17% discount for annual pricing.—
More Pricing Information
Community Pulse
ReadymodeYtel
Top Pros
Top Cons
Features
ReadymodeYtel
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Readymode
7.3
4 Ratings
4% above category average
Ytel
-
Ratings
Contact preview7.03 Ratings00 Ratings
Call notes & tags7.54 Ratings00 Ratings
Automatic call logging7.53 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Readymode
7.9
4 Ratings
6% above category average
Ytel
-
Ratings
Outbound dialing8.04 Ratings00 Ratings
Inbound routing8.04 Ratings00 Ratings
Custom caller ID8.02 Ratings00 Ratings
Click-to-call7.54 Ratings00 Ratings
Dialer contact import8.02 Ratings00 Ratings
Campaign & list management8.12 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Readymode
6.8
4 Ratings
9% below category average
Ytel
-
Ratings
Follow-up calls8.04 Ratings00 Ratings
Dialer reporting & analytics6.04 Ratings00 Ratings
Dialer compliance6.53 Ratings00 Ratings
Best Alternatives
ReadymodeYtel
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Enterprises
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ReadymodeYtel
Likelihood to Recommend
5.5
(4 ratings)
-
(0 ratings)
User Testimonials
ReadymodeYtel
Likelihood to Recommend
Readymode
We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors.
Verified User
Anonymous
Read full review
Ytel
No answers on this topic
Pros
Readymode
  • Multi-line dialing.
  • Unlimited users.
  • Calendar integration.
  • Advanced capabilities.
Verified User
Anonymous
Read full review
Ytel
No answers on this topic
Cons
Readymode
  • Less dropped calls.
  • System tends to slow down with multiple agents working.
  • Not much else at the moment.
HB
Helen Bowie
SCS Agent
Read full review
Ytel
No answers on this topic
Alternatives Considered
Readymode
Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.
Tish Cator | TrustRadius Reviewer
Tish Cator
Office Manager
Read full review
Ytel
No answers on this topic
Return on Investment
Readymode
  • Customers complaints no one return their calls.
Verified User
Anonymous
Read full review
Ytel
No answers on this topic
ScreenShots

Readymode Screenshots

Screenshot of Custom profile fields for info on leads and customers.Screenshot of Productivity data on call center agents.Screenshot of Custom calendars for appointments and phone meetings with leads and clients.Screenshot of Info and performance data on call center agents.