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IBM Apptio

IBM Apptio
Formerly ApptioOne

Overview

What is IBM Apptio?

The IBM Apptio platform is a technology business management solution that enables organizations to make better decisions about technology investments. It connects technology spend to business value so organizations can adapt to changing market conditions.

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Recent Reviews

ApptioOne Review

7 out of 10
November 02, 2023
Incentivized
At the moment we are using it to create mostly reports for finance and technology, showing the CIOs and as well the CTOs, different ways …
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ApptioOne Review

8 out of 10
November 02, 2023
Incentivized
We are consulting with various companies. One specific is we're working on value realization of applications and services.
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

3 videos

Apptio Review: How does it stack up for an IT Finance Manager?
04:45
Apptio Review: It's all this Business Management Director uses
07:00
Apptio Review: How the Bank of Ireland found Apptio stacked up against the rest
08:47
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Product Details

What is IBM Apptio?

The IBM Apptio platform is a technology business management solution that enables organizations to make data-driven decisions about their technology investments by driving clarity on technology spend, connecting that spend to business value, and enabling organizations to quickly take action against rapidly changing market conditions.

IBM Apptio Costing

IBM Apptio Costing Essentials delivers a clear view of an organization's diverse and evolving tech costs, driving informed decisions in a rapidly changing tech landscape. Apptio’s allocation strategies tackle the difficult task of bringing together financial and operational data into a common, centralized framework, providing transparency on key spend drivers tied to business priorities, enabling leaders to focus on business outcomes and the value of each dollar spent, rather than chasing down data or constantly updating spreadsheets.

IBM Apptio Costing Standard builds on the foundation (of Apptio Costing Essentials) and provides a customizable platform that can ingest and structure data from almost any source system and deliver fully consumptive allocations – allowing organizations to understand Total Cost of Ownership and better manage overall tech consumption.

For CIOs, Tech leaders, and IT Finance leaders who need to make quick decisions to capitalize on market trends and drive business innovation. These decisions need to be based on a complete view of their IT and technology cost structure and its value to the business. Apptio Costing is financial management software that creates a shared understanding between technology leaders, finance, and the business of the fully burdened cost of technology and accelerates analysis, optimization, and investment in growth-based initiatives.

Unlike time-consuming and error-prone spreadsheets coming from multiple systems of record, Apptio Costing unites financial and operational data into an industry-standard taxonomy of cost categories and hierarchies. Coupled with Apptio’s proprietary allocation strategies, metrics, KPIs, and reporting structure, organizations can come together to optimize and align their current approach to technology and invest more deeply in growth initiatives.


  • Reduce the total cost of ownership associated with the largest applications in
    an organization

  • Provide a business-centric view of technology with insights that helps IT organizations unlock and shift resources

  • Understand the ‘root cause’ for any business unit expense from the app/product/service down to the general ledger

  • Allocate costs based on consumption metrics, enabling precise resource allocation and budget optimization


As a whole, Apptio Costing helps organizations classify, categorize, and consolidate technology spend ensuring investments are directed to the highest value-add opportunities.


Additional products in the IBM Apptio product family include:

IBM Apptio Billing

IBM Apptio Billing is for IT Finance professionals who want to explain the consumption of IT services by business unit, shape demand of services through strategic pricing, recover costs, and defensibly communicate the value of IT. Simply put, accurate and defensible IT costs are communicated in the language of business services and products. By facilitating showback and chargeback, Apptio creates accountability of IT consumption by extending cost transparency to business units, departments, and users. Unlike spreadsheets and manual processes, Apptio delivers a user-friendly bill via email with IT costs, allocations to business units, and easy ways to set rates to shape service demand, drive behavior change, and inform decision-making. Apptio Billing empowers consumers to dictate their IT consumption, reallocate time spent supporting manual consumption models, and ultimately helps build credibility by demonstrating IT’s value in the language the business understands.

For CIOs and IT Finance, a critical component of driving engagement and alignment with the business is by showing the value of IT, but many organizations are failing to consistently and successfully demonstrate this. Homegrown billing and recovery processes are often error-prone and difficult for the business to decipher, delaying decision-making and preventing frequent and defensible communication. They can also be time-consuming requiring the upkeep of multiple consumption models. In addition, there is no way to hold business units accountable for the IT services they are consuming.


  • Cost Recovery: Determines the proper billing amount from each business unit using business rules.

  • Consumptive Billing: Ensures the amount being billed is not only accurate but also explainable and defensible to business units.

  • Unit Rate Billing: Exposes the levers business units can use to mitigate costs and reinvest in higher-value IT activities.


IBM Apptio Planning

IBM Apptio Planning streamlines technology budgeting processes, enhancing accuracy and decision-making confidence through its collaborative workspace for cost budgeting, forecasting, and KPIs. Apptio Planning reduces the time spent on data aggregation and rationalization, allowing for more time on technology spend analysis and optimization. It bridges the gap between technology finance strategies and broader business objectives, allowing business leaders to tie their technology investments directly to business value ensuring you can cut costs in the right places while still preserving innovation. Apptio Planning creates a repeatable, accurate, and collaborative planning process with data ingestion automation, streamlined variance analysis, and cost categorization – enabling organizations to continually refocus, replan, and react quickly to changing market conditions.


  • As tech leaders across the globe are working to understand and justify technology investments and communicate value to the business, Apptio Planning becomes increasingly essential. This need is especially difficult in changing markets where budgeting and forecasting become more complex. Many CIOs remain under pressure to stabilize or even reduce IT costs, even as enterprise-wide technology investments increase and require additional funding for foundational and new IT capabilities. Organizations are also now changing their budgeting cycles from an annual basis to a more continuous basis. This makes it even more important to find a consistent, repeatable planning and reporting strategy that creates transparency for the business and encourages collaboration is crucial. Apptio Planning addresses these challenges by providing a unified source of data that enhances accountability and granularity, eliminating manual, time-consuming, and resource-intensive processes to enable more effective and efficient planning.

  • Reduces the time spent forecasting, accelerate frequency, and offers variance analysis to redirect resources to higher-value activities.

  • Enables continuous planning/forecasting cycles, reduces manual workload, and expedites decision-making with real-time data insights.


IBM Apptio Benchmarking

IBM Apptio Benchmarking provides self-service peer comparisons of an organization's technology spend over time, enabling an ongoing process to track performance, validate decisions, and identify areas for improvement – ensuring the organization stays agile. Apptio Benchmarking offers automated and ongoing monthly comparisons against a set of user-defined peers, to compare technology costs side-by-side with regularly refreshed industry benchmarks for up-to-date comparisons to technology spend actuals. This interactive benchmark data set generates insights into how the technology spend stands.


Tech leaders across the globe are working to understand and justify technology investments and communicate value to the business, which can be a challenge for many organizations. With this, benchmarking is necessary as it builds the discipline of cost transparency and has the ability to segment tech budgets into multiple views for different audiences and ultimately better communicate the value of IT’s spend. Furthermore, Apptio Benchmarking allows organizations to assess their performance against industry standards, identifying areas of underperformance. This insight empowers companies to make strategic improvements.


Users can:

  • Validate spending levels with a view of actuals vs. self-selected benchmarks to know where the business stands relative to peers using trending comparisons.

  • Monitor progress by identifying areas of risk, setting targets, and evaluating improvement efforts.

  • Identify improvement areas and use relevant, credible peer benchmark data as objective reference points.

  • Set targets and track progress with trending comparisons.

  • Know where a business stands versus the best and worst in its class with box plot distributions for each data point

IBM Apptio Features

  • Supported: Automated data ingestion and modeling
  • Supported: Analytics and reporting
  • Supported: Budgeting and forecasting

IBM Apptio Screenshots

Screenshot of Industry BenchmarksScreenshot of Planning OverviewScreenshot of Billing - Main ViewScreenshot of Costing - Control OpEx and Cut CostsScreenshot of Improve Cost Transparency

IBM Apptio Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesCan be used by customers in any country
Supported LanguagesEnglish, Japanese

Frequently Asked Questions

The IBM Apptio platform is a technology business management solution that enables organizations to make better decisions about technology investments. It connects technology spend to business value so organizations can adapt to changing market conditions.

Microsoft Excel, Serviceware Financial, and MagicOrange are common alternatives for IBM Apptio.

Reviewers rate Usability highest, with a score of 8.1.

The most common users of IBM Apptio are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(184)

Attribute Ratings

Reviews

(1-25 of 123)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Being able to upload Actual expenses from the ledgers allow us to update forecast based on actuals, offering a more accurate view of financial results and reporting of the same for executives. In addition, this helps with understanding how to reallocate funding to take advantage of emerging opportunities in our environments, both one-time expenses and entirely allocating ongoing funding to a new activity.
November 28, 2023

The best review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Modeling is very important to to my business because we are able to break down costs at a level in which is beneficial for discussions to see where the most value lies. In this case we can model all of the applications we have but also dive right into specific applications to see how that individual app brings business value.
November 02, 2023

ApptioOne Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
One of the things that we are most interested in is Turbonomic as well as Cloudability, so they are also tools that we would like to see more.
November 02, 2023

ApptioOne Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I would say data link, which is the Apptio ingestion is extremely important for us. I felt like the new kind of data link user interface is a lot better than the old data link classic as they termed it. So that new data link is very important to us. That would be the main thing. I would say we are kind of getting into Apptio BI, which is a kind of ApptioOne product and we haven't used it a ton, but we are thinking about possibly using it for some of our cloud reporting alongside Cloudability. But I really say datalink is our main one. Aside from the standard cost transparency TBM studio.
November 02, 2023

ApptioOne Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
So we're able to bring in financial data and operational data from various sources. So from the financials, for example, SAP, there are others like JD Edwards amongst other financial sources. For the operational data, you have everything coming in from the cloud, so AWS, Cloudability, and Azure. On the operations side, you might have application portfolio management tools. Also architecture tools such as true, on the service management you have ServiceNow. Regardless of the system, it's very easy to ingest the data on budgeting and forecasting, primarily IT planning, and it's very easy to ingest the data, do your planning, and export it into cost transparency to be able to aggregate both your actual budget and forecast. So that's primarily the use.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Not yet using the budget and forecasting capabilities.
Using data link to streamline data ingestion, particularly helpful with large data sets. Although we have had some issues with Azure data in one isolated instance.
The sorting and filtering capabilities when viewing data are helpful, I often wish we had them in other applications.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Datalinks for automation is excellent, but need to find another way than DataDrop to pull in On Prem data as I haven't seen a client yet that will allow Datalink behind a firewall. Budgeting and Finance resources like to add notes regarding variances and see it in the expense tab summary, unable to do so now.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use datalink to integrate and automate data ingestion into Apptio, particularly REST api queries that pull from various sources with API capabilities. We also put a lot of value in the modelling capabilities in ApptioOne, where the visual and conceptual views of cost allocation really make a difference in end users reaction to their cost foot print.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've been able to use customized reporting to update the out of the box reports to provide value to IT and other departments. I've been able to ingest all sorts of data that have been useful for comparisons that fill a need for the organization. We can compare multiple forecasts and budgets and compare across years.
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