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I am the Hodor for our Apptio product.
Updated October 25, 2023

I am the Hodor for our Apptio product.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ApptioOne Plus

Modules Used

  • Cost Analytics (formerly Cost Transparency)
  • Planning and Budgeting (formerly IT Planning)
  • IT Financial Management Foundation

Overall Satisfaction with ApptioOne

Use Planning to manage the ongoing forecast and budget at a granular level where Corporate Reporting requires extra data. We use Cost Transparency to allocate the general ledger all the way up to Business Units for the purposes of Showback. We are looking to use it for App Rationalization. Cost Transparency helps transform a general ledger that doesn't provide much insight into what we are spending the money on. There are several mappings that are used from other sources to help allocate the general ledger.
  • Data transformation.
  • Amortization and depreciation in the planning module.
  • Helps manage our contract renewals.
  • Speed of calculation time in staging.
  • Contract amortization in planning only reflects an increase in one period.
  • More instruction on how to work through the reports and insights with the App owners.
I've been able to use customized reporting to update the out of the box reports to provide value to IT and other departments. I've been able to ingest all sorts of data that have been useful for comparisons that fill a need for the organization. We can compare multiple forecasts and budgets and compare across years.
  • 10% less data quality issues.
  • 25% more time to work on other tasks.
The support ticketing process isn't great. They typically want us to recreate the error and that is hard to do. Most of the time I never physically talk to someone over a virtual meeting which would be nice to articulate what the issue is. That might expedite the fix to the problem.
  • Cloudability
We are not on either one of these.
  • ApptioOne
We did not evaluate anything else.

Do you think IBM Apptio delivers good value for the price?

Not sure

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Apptio go as expected?

No

Would you buy IBM Apptio again?

Yes

When you need to get off an Excel spreadsheet for doing the forecast, you can use planning. If your executives don't want to see their cost aligned to the TBM model, Cost Transparency may not be necessary.

Using ApptioOne

We don't use any of the out of the box reports. Everything is custom built.
ProsCons
Like to use
Easy to use
Well integrated
Consistent
Feel confident using
Requires technical support
Slow to learn
  • formulas
  • tables
  • reports
  • editable tables
  • date partition
  • model steps