Overall Satisfaction with ApptioOne
As the Financial Manager for IT, we use ApptioOne to plan & manage our IT spend. Vendor contracts comprise a significant portion of our spend. IT Planning allows us to amortize current contracts, project increases and manage expirations. ApptioOne helps our team translate our SAP financials into IT financials. We are currently working on building out our Capex project reporting and developing a metric dashboard for our IT Leadership Team.
- Vendor Contract Tracking
- Reporting
- Support
- IT Planning - lining up the contract tab to the summary tab when you are doing a forecast & actuals are involved
- New Customer Support - today we are working with a Premier Resource who is fabulous! We had worked with TAS, and I do not feel that it was nearly as beneficial.
We have not worked with modeling and are just starting to actively use ApptioOne for budgeting & forecasting.
- Strengthened our relationship with the IT Team
- I believe we will be doing forecasting quarterly next year with ApptioOne's help.
- Cloudability
- Targetprocess
We are not using either.
We looked at Upland at the same time as Apptio. We were much more impressed with the Apptio Team and the time they took to show us the product.
Do you think ApptioOne delivers good value for the price?
Yes
Are you happy with ApptioOne's feature set?
Yes
Did ApptioOne live up to sales and marketing promises?
Yes
Did implementation of ApptioOne go as expected?
Yes
Would you buy ApptioOne again?
Yes
Using ApptioOne
5 - IT Finance Team & VP of IT
1 - In Finance, we have our TBMA. He wears multiple hats today between day to day and Apptio Support/Development.
- Vendor Spend Analysis
- Customer Showback
- Identifying New Data Sources & Insights
- Consumption Based Analysis
- Consolidating Shadow IT
- Vendor Contract Tracking for Renewals
- Company Phone Usage
- Business Unit Conversation - Understanding the Cost of IT
- One Source of Information
- Metrics - Reporting Opex & Capex Trends
- Project Scorecards
Evaluating ApptioOne and Competitors
- Ease of Use
We evaluated another tool at the same time as Apptio. We were impressed with the Apptio Team and their willingness to work with us. Work with what we had today as far as data with the potential to improve in the future. Crawl, Walk, Run.
I wouldn't change it - Apptio & TBM is where we need to be. The only part of our adoption that I would change would not to have tried to incorporate Bill of IT at our inception. We were not ready for it at all, and I feel that we paid for it for 2 years before it really drove any value.
Using ApptioOne
Pros | Cons |
---|---|
Like to use Well integrated Quick to learn Feel confident using | None |
- Vendor Contracts
- Reporting
- Fixed Assets
- Forecasting 6 months into the year. I need to forecast quarterly to make it easier.
- Concept of perspectives - we did not know about this at all.