Blackbaud CRM

Blackbaud CRM

About TrustRadius Scoring
Score 7.4 out of 100
Blackbaud CRM


Recent Reviews


4 out of 10
June 24, 2016
Blackbaud CRM is used in the business office for financial data and our development office for fundraising.
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My Review.

10 out of 10
April 19, 2016
Blackbaud CRM is being used to track and inform our advancement and alumni activities for our department.
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What is Blackbaud CRM?

Designed for large, complex organizations as well as federated and international nonprofits.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is Bloomerang?

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of philanthropy;…

Features Scorecard

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Product Details

What is Blackbaud CRM?

Blackbaud CRM combines nonprofit expertise with fundraising and customer relationship management software tools, integrated analytics, multichannel marketing, and data mining services to help large nonprofits build stronger and more productive relationships.

Blackbaud CRM combines Blackbaud’s fundraising expertise with a nonprofit CRM software solution to empower fundraising programs to grow.

  • Approach individuals strategically by understanding the relationships and interactions they've had with other supporters and organizations
  • Customize customer relationship management software solution to make it as unique as constituents, and address distinct situations appropriately
  • Coordinate and streamline multiple fundraising teams, define solicitation and stewardship responsibilities, and unite multidimensional relationships across disparate chapters, field offices, and programs
  • Empower on-the-go fundraisers to access or update important constituent information directly on their smartphones

Blackbaud CRM Video

Blackbaud CRM

Blackbaud CRM Competitors

Blackbaud CRM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo


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Frequently Asked Questions

What is Blackbaud CRM?

Designed for large, complex organizations as well as federated and international nonprofits.

What is Blackbaud CRM's best feature?

Reviewers rate Support Rating highest, with a score of 6.3.

Who uses Blackbaud CRM?

The most common users of Blackbaud CRM are from Mid-sized Companies (51-1,000 employees) and the Non-profit Organization Management industry.

Reviews and Ratings




(1-7 of 7)
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Score 3 out of 10
Vetted Review
Verified User
Review Source
No I would not purchase, however the agency I left is still using it. What I have noticed is they have moved away from many of the features and are using simpler systems for email and events. Sad...
Rebecca Armstrong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We've covered a lot, but mostly because we are happy with the system overall. There are a few kinks, and sometimes it takes a minute to figure out the right wording to pull a report or the best way to code a new category that we want to track. But Blackbaud is always there to help us, and once things are figured out - they are super simple to replicate. It wouldn't be worth it to switch to a new system and lose of all our information and time put in to mastering the system.