Blackbaud CRM Reviews

We've covered a lot, but mostly because we are happy with the system overall. There are a few kinks, and sometimes it takes a minute to figure out the right wording to pull a report or the best way to code a new category that we want to track. But Blackbaud is always there to help us, and once things are figured out - they are super simple to replicate. It wouldn't be worth it to switch to a new system and lose of all our information and time put in to mastering the system.

I will use whatever the organization selects, along with other programs from Microsoft Office.

I no longer work with non profit clients, but if I did I would give them consideration.

I think it is a great product that is easy to use and very reliable. It is a system that I can trust and I can easily recommend to others.

Blackbaud addressed most all of the angles for event fundraising, and there are few other options that have all of those pieces.

Given we are over two years into using the product, no consideration would be made to changing platforms at this time.

No I would not purchase, however the agency I left is still using it. What I have noticed is they have moved away from many of the features and are using simpler systems for email and events. Sad...