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Bonterra Guided Fundraising

Bonterra Guided Fundraising
Formerly Network for Good

Overview

What is Bonterra Guided Fundraising?

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

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Recent Reviews

Great product features

9 out of 10
March 30, 2024
I am able to send blast e-mails out to all of our donors with our online donation link so that I can continue to raise revenue to run our …
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Great Service!

9 out of 10
October 20, 2023
[...] is a grass root not for profit organization that provide hot showers for the homeless. We find Network for Good easy steps process …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Bonterra Guided Fundraising?

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

Entry-level set up fee?

  • Setup fee optional
    Optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Network for Good

YouTube

Guided Fundraising

YouTube
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Product Details

What is Bonterra Guided Fundraising?

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.


Guided Fundraising is a solution designed to help users reach fundraising goals, connect with supporters, and advance their missions with fundraising software. For users overwhelmed by messy spreadsheets, toggling between applications, or tripping over complex and unnecessary features that aren’t worth paying for, Guided Fundraising aims to bring together all the tools, features, and guidance needed so that they can confidently raise funds and build strong donor relationships.

Built for small and growing nonprofits, Guided Fundraising is designed to help the user become a better fundraiser. The solution combines donor management, communication tools, and online fundraising features, in one integrated software. Plus, onboarding, customer service, and data migration are included.

According to Bonterra:
  • Nonprofits who utilized Guided Fundraising video messages raised 32% more than those who didn't
  • Guided Fundraising customers see an average donor retention of 49%

Feature highlights: guided approach | all-in-one software | virtual, hybrid, in-person events | auctions | fundraising coaches

Bonterra Guided Fundraising Features

  • Supported: Guided Approach
  • Supported: All-in-one Software
  • Supported: Virtual, hybrid, in-person events
  • Supported: Auctions
  • Supported: Fundraising coaches

Bonterra Guided Fundraising Screenshots

Screenshot of Guided Fundraising is a mobile friendly system built with the small and growing non-profit in mindScreenshot of Event ticketing and managementScreenshot of Mobile giving, text-to-give, and peer-to-peer fundraisingScreenshot of Donor communications in a variety of ways

Bonterra Guided Fundraising Videos

Bonterra Guided Fundraising Integrations

Bonterra Guided Fundraising Competitors

Bonterra Guided Fundraising Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

DonorPerfect, Blackbaud eTapestry, and Salesforce Sales Cloud are common alternatives for Bonterra Guided Fundraising.

Reviewers rate Support Rating highest, with a score of 2.7.

The most common users of Bonterra Guided Fundraising are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(185)

Attribute Ratings

Reviews

(26-50 of 123)
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Kimberly Hill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Network for Good has allowed our small non-profit the ability to consolidate many of the tasks we perform on a daily basis into one platform and with great ease. Having this consolidated platform has streamlined many things that use to take many steps to complete so that we are more efficient with our time and able to dedicate more time to those we serve.
  • Timely Communication
  • Helpful Customer Service
  • Friendly Staff
  • Adding more functions to use besides for fundraising
  • Creating email blasts from scratch
We have had to reach out for assistance many times for different tasks and communication has been very timely and helpful. Never once have we had to ask the same question because the answers have always addressed our needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We had to make a move to a new system in a rather quick timeframe and I cannot say enough good things about how Network for Good was able to help us. Now that we are fully implemented we have been able to utilize all aspects of the system to maximize building our database of donors and friends of Thrive.
  • technology
  • relationship building
  • donor retention
  • fees should be all inclusive - do not like how we have to add things on
Network for Good has everything we need plus is allowing us to be creative in our donor relationship building.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
After years of trying to force-fit donor management into an application primarily designed for document management, we came across Network For Good and were impressed by the breadth of functionality it offered: database management, communication, campaign management and tracking, and event management (including ticketing and auctions).
  • Top-notch customer service! The Network For Good team is responsive, genuinely courteous, and knowledgeable about the product.
  • Communication options are available for all donor preferences, from good old-fashioned direct mail to email, text, and video. And all are easy to use!
  • Creating forms for surveys and other data capturing is very easy, as is construction of reports on donors and donations for management use.
  • Love the format options and drag-and-drop functionality -- including embedding videos -- for newsletters and email engagements.
  • Would love to be able to modify my dashboard to graph and chart the campaigns and designations I want to see. I don't understand the algorithms behind what is served up for display. For instance, would like to be able to separate members from donors on the dashboard.
  • Would like to see the donation refund process an online process.
  • When cloning a form, such as for a survey, would like to be able to change a question or field without having it affect prior forms.
I have used other similar donor management/communication products and have found that Network For Good offers the best of all functions.
February 15, 2023

We definitely traded up!

Score 9 out of 10
Vetted Review
Verified User
I use it to streamline donor management and communication. The agency's previous database was outdated and restrictive, there was no easy way to view trends and lapses. The last person in charge did not believe in email, so there were no email addresses attached to donor records and no way to communicate with them other than snail mail. There was lots of wasted effort and paper, which no longer happens using Network for Good.
  • We imported the last six years of data and were able to reach out to people who hadn't been contacted in that amount of time (thank you, "Lapsed Donor" indication), reviving the relationship and receiving new donations.
  • It's so easy to dash off a quick personalized thank you to event participants when they buy through a NFG link -- we don't generally send individual thanks to people who purchase tickets since they don't always purchase through us, so it's nice to be able to do that easily when they do.
  • I'm a visual person so I appreciate the graphs and charts--they are gratifying!
  • I wish there was a field where I could enter a main contact person for an organization without that person having to already be an individual contact-- some of these organizations change responsible parties all the time
  • It would be nice to be able to merge campaigns. I had created one and entered some donations manually. Then I imported a bunch more and named it the same, assuming they would go into the existing campaign. But they did not, and I ended up with two campaigns of the same name, had to move them all manually and then delete the one I had emptied.
  • I'm not crazy about in-kind donations values being lumped into funds raised, since we don't actually realize the dollar value on many of those.
I love that donors can be categorized in more than one way. For instance, at my old job donors could be only one "type." It was a school and church, and I personally fit three different profiles: alumni, parishioner, and current school parent. But I could only be classified as ONE of those things. The agency where I now use NFG also has people that fit more than one profile, so it's nice to be able to categorize them in every way they fit.
Barb Rodgers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a non=profit, we use it to organize and document our non-cash and cash donors. We send each donor either a mailed or emailed thank you letter using this data base. We also use the email group within Network for Group to make all contributors aware of our services we deliver, upcoming activities and events.
  • Organized database with good details and prompts for complete files
  • Tabulates reports of donors daily and over time
  • Makes the organization more transparent to all stakeholders
  • Helps with lapsed donors
  • Reminds staff of fundraising deadlines
  • Individual contact listing being required before the company or business causes some business to be dropped if the individual leaves the business
  • when you have a donor who donated both as a business and as an individual sometimes one or the other does not come up in the listing when you search for an amount for the year
  • FaceBook donations being identified by at least who did the fundraiser, not the donors. I do a birthday fundraiser every year for Caring Carroll and there is no indication that it came from me. The money comes in but we do not know where it came from who held the fundraiser.
  • The fact that the FaceBook donations go into our Network for Good database before we even have the money is confusing.
We had been doing all our documentation of our contributors and donors using old school systems that really were not designed to keep track of money. Network for Good is definitely designed for that specific use. It was also affordable. We looked at other systems but we could not afford them.
It is user friendly. With the prompts throughout the entry, even a volunteer can do the data entry.
Score 10 out of 10
Vetted Review
Verified User
Network for Good is a great tool for any size nonprofit working on fundraising. We are a small nonprofit and were worried about using such a powerful product. We received great training and a coach to help us think through any issues. There is a beginning training that really helps you get onboarded with a live person, this resource alone was gold. Then they offer other training if you need them. The coach meets with you and helps you plan, organized, and problem-solve campaigns. Some accountability built in to help you achieve your goals. The program is easy to use and has a dashboard where you can see everything you might need on one screen. There is a database where you input your contacts, and if you have them in another form there are other people available to help you insert your contacts into the software. We used email, and texts and sent out a video with this program. We raised double what we raised last year online. We learned several things about fundraising, the software made us get organized and start plotting our next fundraising campaign.
  • You can create donor surveys to use
  • Tracking through clicks, conversion rates, location and many other ways to track donors
  • You can connect your campaign to google ads
  • Showing users how to download things from the database
  • Allowing mailing labels to be created from the database
Network for good is great for small or large nonprofits that want to fundraise.

However, if you all ready have a strategic fundraising database this might not be the ideal software for you.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a donor management system, it has simplified reporting and makes donor engagement very simple.
  • NFG offers At-a-glance donor snapshots
  • easy reporting with NFG
  • ease of email eblasts
  • ease of multi-channel marketing
  • We'd like to add grantors into the system but exclude them where appropriate
  • do not like that ticket holders and sponsors are not treated as donors
  • Lapsed donors usually is accurate but double entry or donors creates confusion
Network for good's Jumpstart program was a great way for a small NPO to buy the software. Their coaching sessions are fabulous and we continue to use our fundraising coach!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Network for Good for fundraising, sending newsletters, and CRM management. I needed a centralized system that would allow me to start building and tracking donor information, such as contact information, amounts and frequency of donations, and who was actually seeing our emails. What I have discovered in just three months is that it is an incredible source of ideas for fundraising, layouts for newsletters & fundraising emails. They also have recommendations for using our followers to help us fundraise, they track everything about our donors that we could ever want to know, and best of all, they can send automatic thank you emails! This is important but often slips through the cracks with my busy schedule. As I use the platform, I discover more and more, but support is just a click or call away! The customer service team is friendly and fun and understands the non-profit world and its challenges.
I look forward to discovering more features as I continue to become familiar with the platform.
  • Offer templates for fundraising emails
  • Keeping donor history
  • Tracking over all donations
  • Tracking the effectiveness of different fundraising campaigns
  • Customer service
  • The only thing that I can think of is the price. For a small rural non-profit, the expense so far, outweighs the income.
Some of the biggest selling points for me were:
  • They downloaded my contacts into their system with a variety of categories at no extra charge
  • The templates and fundraising ideas
  • The ability to set up a variety of campaigns that I can run in various places; email, social media, live events
  • The analytics. I think they have thought of everything in this category!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Network for Good is our customer relations management system. We have graduated from Excel and are quite pleased. From Network for Good, we can send blast emails, newsletters, and fundraising campaigns. This is our first year working with Network for Good and we are excited about our continued partnership, especially as we start working on our strategic plan document and addressing identified gaps and celebrating victories as we work through the plan.
  • Improved Customer communication
  • Fund Raising Campaigns and Graphs
  • Data Entry tasks are valuable, especially at volunteer level
  • We now have a newsletter that we don't have to mail out.
  • Improved graphics for board meetings and committees
  • Importing and Exporting documents could be easier
  • Allow us to upload a newsletter to send out to customers via email
The onboarding process was great. Our team was able to work with Network for Good staff several times on ZOOM meetings, we were able to ask questions, we completed assignments, and we felt very well cared for. Even today, one year later, we know that we can call and reach out to Network for Good with a question or problem, and they will help us work through it. That, we feel, is priceless.
February 08, 2023

Doubled Event Profit

Score 9 out of 10
Vetted Review
Verified User
We hold smaller events on a monthly basis. We use the system to notify our stakeholders and take registrations. In addition, 3-5 times a year we hold larger events where we use Network for Good to notify, register and charge fees and receive funds from donors and sponsors. Network for Good is our listserv, where we track donor profiles, run reports and track progress. We also like the video thank you's!
  • All of our information is now in one place
  • We keep better track of details regarding donors
  • It is simple to track event funds
  • Some of our events do not have a cost, it looks clunky to gather registrations for these events because the system treats them like a donation rather than a registration
  • Loading/ starting up the system takes a while
It has made a world of difference to us to have stakeholder profiles, our listserv donations, sponsorships, and event registration all in one place. We do have monthly events where we would prefer a cleaner registration that does not look like a donation to the person registering.
Score 10 out of 10
Vetted Review
Verified User
Competitive Edge EQ uses Network for Good as our CRM/donor-based system. It is an EXCELLENT fundraising tool! We use it primarily to connect and build relationships with our donor base.
  • Customer Service is IMPECCABLE.
  • They have MASTERED the on-boarding process!
  • The follow-up is impressive!
  • Transitioning from a different platform to Network for Good was seamless!
  • More communication around closing out individual accounts is critical. We thought the account with EveryAction was closed but it was not. We were charged for two months. We are still being charged by the Paragon (merchant account). So, it is important that they nail that transition process.
Network for Good (NFG) offered a white glove experience for Competitive Edge EQ. We switched to NFG at a critical time. We were on the heels of Giving Tuesday. As one can imagine, our concern was exasperated because Giving Tuesday is critical for most smaller nonprofits. But NFG supported us through each phase - from the introduction, training, onboarding, and implementation. They worked with us every step of the way! We had a pretty successful Giving Tuesday thanks to the NFG team! I will say that the NFG team was well knowledgeable about the transition process. What they did not know they were honest in saying, " let me find out and get back to you". I am grateful!
Score 10 out of 10
Vetted Review
Verified User
We use this as our donor management system-organization, communication, segmentation Use for our fundraising events-sign ups, communications, purchasing Use for mass communications-newsletters, thank you notes, updates Allows us to use one platform for many different areas of our organization.
  • User friendliness / common sense
  • Provides answers to common questions well
  • Makes it very easy to run specific reports
  • Data importing
  • Timed entry feature for events
  • Data cleanup resources
  • Allowing emails to be used on multiple accounts (business & individual)
  • Importing templates from other systems (Constant Contact)
  • Scan business cards to be uploaded
For all of my friends in the non-profit world I recommend Network for Good!! I really can't speak to how well suited it would be in the corporate world.
Score 9 out of 10
Vetted Review
Verified User
I use Network for Good as a data base as well as a fundraising tool. It makes communication with our donor partners easy by providing templates and ideas. It also serves as a great resource for data I need to share with my board of directors.
  • Ease of use
  • mass communication
  • mentor support
  • team support
  • I wish I could have more 1 on 1 time!
  • The help button is not that helpful
  • Considering the tools, maybe more video help, rather than pointing to a an article
  • The support team is helpful but it sometimes takes too long to get a response.
Again, for managing and keeping track of a donor base its fantastic. For me, transferring my information to network for good was a big challenge. I had to have the support team help me, which once they figured out the issue were great!
Score 10 out of 10
Vetted Review
Verified User
When it became clear that we needed a donor management platform, I suggested to the director that she try Network for Good. This is a marvelous platform for donor management, communication, and hopefully we will learn how great it is for events!
  • Donor Management system that is easy to use
  • Helpful coaching
  • Great Communication tools including newsletter, texting, and messaging
  • More coaching opportunities during the first year.
  • For Facebook Donations: getting the contacts of donors
I've used Network for Good in both medium sized and small nonprofits. Each time was a conversion from EXCEL spreadsheets to online management and that has been amazing each time. The consolidation of all information as well as tools for growth and communication makes it very cost effective! We've not had a less appropriate experience to share.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Network for Good as our main hub for all donations, email blasts, and contact management. The system makes it easy to stay in touch with our supporters, as well as easily send out the end-of-the-year donation receipts in a professional and efficient manner.
  • easy dashboard
  • easy supporter communication
  • easy to use
  • easy to import
  • easy to streamline
  • More templates
  • High email bounce and rejects
This system streamlines everything I have to do in the donations department and fundraising for our nonprofit.
Score 9 out of 10
Vetted Review
Verified User
We use the product for donor management. The system provides easy data entry and tracking and reporting functions. This also allows us to maintain a database and identify potential donors and lapsed donors.
  • Easy Data Entry Processing
  • Report Functionality
  • Event donation functionality
  • Some of the reporting functions are a bit difficult to set up and execute
  • The process for generating thank you letters from within the system is slightly cumbersome
  • Should be able to create an individual contact while creating an organizational contact instead of having to do that first
I have found that the Network for Good system has been able to effectively manage all of the information and data that I have needed.
Score 10 out of 10
Vetted Review
Verified User
We use Network For Good for our non-profit - event ticketing, enewsletter, supporter database.
  • Enewsletter
  • Event Ticketing
  • Supporter Database
  • Not applicable. It works well for our Foundation.
HIGHLY RECOMMENDED! After signing up with Network For Good (for the MC-1 Foundation), I needed to choose a mentor to help me with my “crash course” of strategic fundraising. I had never been involved in fundraising before and really didn’t know what to look for. Truly by luck, I chose John G. as my mentor and I’m so glad that I did! Though I have high-level computer/internet skills, I had absolutely no experience with fundraising and/or working with a non-profit organization. After our initial conversation, I believe John knew exactly where I would need assistance in the jumpstart program. I was mentored by John through the accelerated training so using our time in the most effective way was crucial. He knew that I understood the mechanics of sending newsletters, setting up campaigns, etc., and truly focused on the training and mentoring that I personally needed: strategic fundraising. John is very knowledgeable about all areas of fundraising and he made my hour-long conference calls fun and informative. He provided me with ideas for planned giving, recurring donations, campaigns, and so much more.If you are new to Network For Good, and if you can choose your mentor, I highly recommend John G. He is a competent philanthropy officer. Thank you again, John G., for all that you have done.
Sharon McInroy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
At our Not-for-Profit organization Network for Good has been a life saver. Using the platform I eliminate spreadsheets and save time and money using the templates provided.
  • Fundraising
  • Email Blasts
  • Giving reports
  • CVC template!
I use it primarily for fundraising and it works well
Nicole Fairchild | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Network for Good for donor management, event fundraising, text messaging donors, and video thank yous to acknowledge our donors. Fundraising is the number one reason we use this software, and it is easy to use and our donors really appreciate that we can send thank you videos, texts, and more.
  • Video thank yous to donors
  • Event management
  • Donor tracking
  • Linking married people. For example, my Finance Director gives annually and so does her husband. If I want to send her a thank you video because she donated, I have to delete his phone number and input her's. I could list her as a separate donor but that seems silly.
  • Grant management--add this feature and we would drop our other software we use to track those. It's a bear right now.
It is wonderful for donor management and event management. It is not ideal for grant management and tracking. I need a system that does both!
Judy ELIAS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Network for Good as our donor management system and for part of our program. Veteran applications are done through Network for Good, and until our veterans are onboarded, all communications are done through Network for Good as well. We use Network for Good forms to create our donation pages, acknowledgments, and applications.
  • Support is excellent
  • Ease of use
  • Ease of onboarding
  • Allows for unlimited users
  • Prompts make it easy to get through a project
  • Templates are extremely helpful
  • I have found nothing yet. Been such an improvement over our last CRM.
Network for Good is perfect for where we are in our life cycle. We had struggled for years, so are thrilled with everything. I would imagine that it may be less appropriate for a very large organization that wants full customization and has the means to build its perfect CRM. For us, Network for Good is as close to perfect as possible.
December 04, 2022

Excellent Product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Network for Good to help us with our much-needed fundraising. The problem that it addresses is time and effort. The tools are easy to use, and they save a lot of time.
We use it exclusively fo fundraising and tracking our donors. Saves me tons of time. Time is a tremendous challenge being an almost upstart organization.
  • Responds to needs of customer
  • Technical assistance
  • Customer service
  • I really can not see any reason that Network needs to improve.
I have been working with an onboarding coach, and he has been very helpful in making sure that I understand the concepts that he cares about.
November 29, 2022

A Senior in a Techy World

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been developing and managing programs, including rather large grants, for over seven years at our Senior Center. Fundraising and working with donors have always been there but on a very small scale. With the change in the economy, our budget has and continues to be exhausted, so that very small-scale HAD to change, and Network for Good has been a blessing to us. The system is very user-friendly and very informative. The statistics we are getting from our input have proven to be valuable as we continue to grow this part of our business. Most of all is the impressive support that we get from their team.
  • User-friendly system
  • Valuable information based on how you use the system
  • Amazing support!!!
  • I wish I had something to add here, but as of now, I don't. That's a good thing, right, although I know there should always be room for improvement.
I know that businesses buy into new things, and then staff may not use it or use it sporadically, and then eventually, it just goes away. Wasted dollars, right? With the support you receive with Network for Good, that situation happening is definitely reduced. Also, once I saw what type of information I could get from the data I entered, I was pretty excited to continue.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We chose to switch to Network for Good as our donation platform and also to communicate with our volunteers and potential donors and adopters.
  • Great communication features with donors and volunteers.
  • User-friendly.
  • Ability to take over the phone payments.
  • The import process from our previous donor database was not as seamless as explained. Much of the work was put on our staff and still has not been resolved.
The donor import process was not seamless, and the employees we communicated with at Network for Good were not as responsive as would have liked.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Network for Good for donor management and fundraising for a small local non-profit. The platform addresses donor communication variability and ease of use issues. It is very user-friendly and easy to learn. The training that is provided is excellent, and the resources provided for creating new and creative content are wonderful.
  • Training and Onboarding
  • Ongoing support
  • Ease of use
  • Creative content suggestions and guidance
  • Allow for more than one type of ticket purchase without an upcharge
Network for Good is well suited for a non-profit that has limited staff and relies on multiple people with limited marketing and fundraising experience because it teaches as you use it, and you are able to expand your use over time as you learn the features. It allows communication with donors in various ways so that you can maximize outreach.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am using Network for Good for fundraising and staying in touch with donors and potential donors. I have sent texts to give messages to clients, friends, and potential donors and have a newsletter to email as soon as I obtain email addresses for more contacts.
  • On-boarding support
  • Answering questions in chat
  • User-friendly
  • More appointments available with on-boarding specialist
  • Longer appointments with on-boarding (30 minutes is not long enough)
Excellent for donor communication. Text messages were blocked by carriers and I had to send them 8 at a time. I need to check with customer support to see how to best handle this situation.
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