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ClickDimensions

ClickDimensions

Overview

What is ClickDimensions?

ClickDimensions is an email marketing and marketing automation platform for Microsoft Dynamics CRM. Features include email marketing, web tracking, lead scoring, social discovery, campaign tracking, and form capture.

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Recent Reviews

TrustRadius Insights

Users have found ClickDimensions to be a versatile tool for various marketing automation needs. It has been utilized for a wide range of …
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Popular Features

View all 26 features
  • Dynamic content (10)
    4.0
    40%
  • A/B testing (10)
    3.7
    37%
  • Landing pages (10)
    1.7
    17%
  • Ability to test dynamic content (10)
    1.4
    14%
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Pricing

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N/A
Unavailable

What is ClickDimensions?

ClickDimensions is an email marketing and marketing automation platform for Microsoft Dynamics CRM. Features include email marketing, web tracking, lead scoring, social discovery, campaign tracking, and form capture.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

ClickDimensions - Intelligent Dashboard Demo

YouTube

ACE's ClickDimensions Webinar

YouTube

How ClickDimensions can help Marketers with GDPR

YouTube

ClickDimensions Intelligent Dashboards Demo

YouTube

ClickDimensions Landing Page Demo

YouTube

ClickDimensions Demo 1 26 2021

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

3.9
Avg 7.7

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

4.7
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

2.5
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

5.5
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

2.6
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

4.4
Avg 7.6
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Product Details

What is ClickDimensions?

ClickDimensions is a marketing solution for Microsoft Dynamics, made exclusively for and natively built within Dynamics CRM. ClickDimensions combines multi-channel marketing automation technology, a marketing dashboard for deeper insights into marketing results and revenue impact, and a full range of marketing services designed to ensure success for marketers at organizations that use Dynamics 365.

ClickDimensions Screenshots

Screenshot of Create email templates inside Dynamics CRM with our drag and drop email editorScreenshot of Collect contact and lead data through web forms and landing pagesScreenshot of Build multi-channel, automated campaigns using an easy drag and drop interfaceScreenshot of View your marketing performance at a glance right inside DynamicsScreenshot of Use reporting to accurately measure your sales and marketing campaigns

ClickDimensions Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ClickDimensions is an email marketing and marketing automation platform for Microsoft Dynamics CRM. Features include email marketing, web tracking, lead scoring, social discovery, campaign tracking, and form capture.

Adobe Marketo Engage, Act-On Software, and HubSpot Marketing Hub are common alternatives for ClickDimensions.

Reviewers rate Social sharing and campaigns highest, with a score of 8.

The most common users of ClickDimensions are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(35)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found ClickDimensions to be a versatile tool for various marketing automation needs. It has been utilized for a wide range of purposes, including email marketing, surveys, landing pages, forms, campaign automation, and lead qualification. External marketing campaigns have benefitted from ClickDimensions' seamless integration with Dynamics 365, allowing for smooth information sharing between the two platforms through workflows. Additionally, the software has proven valuable for internal communication in industries like construction, enabling users to conduct employee surveys and distribute safety bulletins.

ClickDimensions has become a go-to solution for email marketing activities. Users have leveraged its capabilities to send emails to marketing lists, measure effectiveness through metrics tracking, and efficiently capture contact information from website forms. Moreover, ClickDimensions is now being used to analyze website traffic and page views, providing actionable insights into user behavior. As the primary marketing automation platform, it offers automated workflows, email campaigns, and streamlined landing page creation. Both Marketing and Sales teams have embraced this software to collect and analyze user data for personalized marketing and sales initiatives. In many cases, ClickDimensions has become the central hub for the marketing department's activities, facilitating tasks like newsletters and email blasts. Clients who integrate ClickDimensions with their Microsoft Dynamics CRM environments have also benefited from enhanced CRM solutions and consulting services. Furthermore, some users have leveraged ClickDimensions for programmatic communications, event management, and light automation use cases. Overall, this software has proven itself as a valuable tool in tailoring future communications based on user interests and reaching out to prospective students via personalized email campaigns and lead nurturing strategies.

User-Friendly Platform: Users have found ClickDimensions to be a user-friendly platform that allows for the development of landing pages, email sends, forms, and surveys without the need for HTML knowledge. Many reviewers mentioned that it can be used with or without code knowledge, making it a convenient interface to work in.

Seamless Integration with Outlook and Dynamics CRM: Several users appreciated the seamless integration of ClickDimensions with Outlook and Microsoft Dynamics CRM Versions 2011-Current. They found it easy to pull information from the CRM system as ClickDimensions fully integrates with Dynamics CRM.

Robust Email Editor Options: The email editor options provided by ClickDimensions have been highly praised by users. They find it straightforward to design and send emails, thanks to features like the ability to use HTML and Free Form. Additionally, users appreciate the email statistics and campaign reporting features offered by ClickDimensions.

Limited Integration with Other Systems: Some users have mentioned that the product only integrates with Microsoft Dynamics, which limits its compatibility with other systems.

Inadequate Support: Several reviewers have expressed dissatisfaction with the support provided by the company. They have stated that Tier 1 support was inadequately trained and other tiers were inadequately staffed.

Lack of Stability and Consistency: A number of users have found that the product is not stable and consistent in terms of its maturity. They have experienced issues such as certain aspects reverting back to initial deployment state after upgrading, slow performance when there is a lot going on, and clunky and buggy data import processes.

Based on user feedback, there are three key recommendations for ClickDimensions:

  1. Assess Business Requirements: It is recommended to understand the business requirements before starting the software discovery process. Users suggest conducting a full analysis of ClickDimensions, Hubspot, and Marketo to determine which software best meets their needs.

  2. Compare Other Solutions: Users advise looking into other options and comparing them with ClickDimensions. They believe that the software still has room for improvement and that comparing it to alternatives, such as Constant Contact, can provide better overall value in terms of email campaign tools.

  3. Consider Integration and Functionality: Users recommend considering ClickDimensions for fully integrated marketing automation that links with Microsoft CRM. However, they caution against solely relying on its integration with Dynamics 365 and suggest exploring other platforms if more advanced functionality is required.

In summary, users emphasize the importance of assessing business requirements, comparing alternatives, and considering integration and functionality when deciding whether to use ClickDimensions.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
ClickDimensions will soon be deprecated within our organization due to the fact that we have found a marketing automation solution that better fits our needs and integrates with other products. While it's great for Microsoft Dynamics 365/CRM users, solely, if you're using more channels, it's not as thorough or compatible, so to say.
  • Connects with Microsoft Dynamics
  • Multi-channel integration
  • User-friendliness
  • Relevance to modern marketplace
ClickDimensions is well-suited for those using Microsoft Dynamics 365/CRM environments. Even if you are using Dynamics, I would advise you to conduct thorough business analyses before deciding on something to be assured it's the right one for you. Things aren't black and white in the world of technology. Change is the only constant, much like in life. Evolution is inevitable. You need something that'll grow with your business and business plans. ClickDimensions isn't fitting the bill lately, in my opinion. It's not a bad solution, but a subjective criticism.
  • Integration with Microsoft Dynamics 365/CRM is Easy
  • User-friendly Syncing with Microsoft Dynamics 365/CRM
  • Training is Accessible
Email & Online Marketing (8)
25%
2.5
Dynamic content
40%
4.0
Ability to test dynamic content
40%
4.0
Landing pages
20%
2.0
A/B testing
20%
2.0
Mobile optimization
20%
2.0
Email deliverability reporting
20%
2.0
List management
30%
3.0
Triggered drip sequences
10%
1.0
Lead Management (4)
25%
2.5
Lead nurturing automation
10%
1.0
Lead scoring and grading
10%
1.0
Data quality management
50%
5.0
Automated sales alerts and tasks
30%
3.0
Campaign Management (1)
30%
3.0
Calendaring
30%
3.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
36.666666666666664%
3.7
Dashboards
40%
4.0
Standard reports
40%
4.0
Custom reports
30%
3.0
Platform & Infrastructure (1)
80%
8.0
Integration with Microsoft Dynamics CRM
80%
8.0
I prefer Act-On to ClickDimensions. I've studied both technologies and have been trained in them, but I find that Act-On is more suited to fit my needs and the needs of my team and organization as a whole. I think Act-On is more equipped to handle shifts in marketplace due to social demands.
3
In my place of business, three of us use ClickDimensions to help clients solve problems with more effectiveness. They are part of the marketing and business consulting sides of our business. The only reason I give it an 8 out of 10 instead of a 10 out of 10 is because I think it is more suitable for Microsoft Dynamics 365 than other CRM technology, and that is a big selling point in the marketplace today to be able to accommodate more CRM systems. Since it only accommodates one, but does it very well, I give it this rating.
3
This is a rough number. More people are learning it everyday. As we gain more clients who want to integrate a marketing automation solution with CRM technology like Microsoft Dynamics, we may recommend this after conducting business analyses to see if their process would benefit from this solution. ClickDimensions requires a technological background, but I think the learning process is user-friendly even if your'e just getting started.
  • For Microsoft Dynamics 365/CRM users who want to integration marketing automation technology to create better outcomes
  • For those in our organization who want to learn more marketing automation software and increase their skill sets
  • ClickDimensions continues to grow, and as the marketplace evolves, I think it's important for marketers to stay up to date with what's available in order to provide the most objective and thorough recommendation to clients
  • We use ClickDimensions to help a variety of businesses solve everyday problems they have surrounding marketing strategies
  • ClickDimensions is the number one marketing automation technology for Microsoft Dynamics 365/CRM, so as more clients implement it, the two tend to go hand in hand
  • ClickDimensions not only is a good technology, but good resource for marketing tips, advice, and strategies - their blogs always are leading conversation
  • ClickDimensions is good for us on the Business and CRM Consulting sides of our business - it integrates into an organization's collective strategy, and can be used by multiple departments
  • I am excited to see how it evolves in harmony with Microsoft Dynamics 365/CRM
  • I think as the technology evolves we may see that it can support more CRM technology even better
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
No
  • Product Usability
  • Vendor Reputation
  • Analyst Reports
I think the most single important factor for us that is reflected in other answers I've provided is how well ClickDimensions integrates with Microsoft Dynamics 365/CRM. We are able to help clients solve all of their business challenges on a broad spectrum, not just in relation to the technology, but everything that supports the technology's use, functionality, and continuous adoption.
This is not relevant to me being a partner of ClickDimensions in the B2B marketplace. It is a no-brainer for us to know it and have our business consultants and CRM consultants know it to help clients understand what's available, how it works with their CRM, what's possible, and then go on to implement and utilize it.
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