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eClinicalWorks

eClinicalWorks

Overview

What is eClinicalWorks?

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

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Recent Reviews

TrustRadius Insights

eClinicalWorks is widely used by healthcare organizations for its electronic medical record system, allowing them to efficiently track …
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TrustRadius Insights
TrustRadius Insights
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Popular Features

View all 27 features
  • Templates (23)
    4.3
    43%
  • E-prescribing (23)
    3.1
    31%
  • Charting / document management (25)
    2.9
    29%
  • Workflow automation (23)
    1.6
    16%
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Pricing

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eClinicalWorks

eClinicalWorks

N/A
Unavailable

What is eClinicalWorks?

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

PRISMA the eClinicalWorks Health Information Search Engine (Demo)

YouTube

Welch Allyn® Diagnostic Cardiology Suite™ ECG and eClinicalWorks Web Demo

YouTube

Connex Cardio ECG and eClinicalWorks Web Application Demo - US English

YouTube

Welch Allyn® Diagnostic Cardiology Suite™ ECG and eClinicalWorks ECG Demo

YouTube

Connex Cardio ECG and eClinicalWorks Desktop Client Demo - US English

YouTube

Scribe Demo- Video 2 Dragon Tutorial

YouTube
View more demos
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Features

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

5.1
Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

3.4
Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

3.4
Avg 7.2

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

3.8
Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

2.1
Avg 7.8
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Product Details

What is eClinicalWorks?

eClinicalWorks Video

Introduction of eClinicalWorks

eClinicalWorks Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

Reviewers rate HIPAA compliance highest, with a score of 8.

The most common users of eClinicalWorks are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(51)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

eClinicalWorks is widely used by healthcare organizations for its electronic medical record system, allowing them to efficiently track patient medical information. With its user-friendly interface and robust features, eClinicalWorks has become an essential tool in hospital clinics for patient documentation and overall population health. Multiple providers have found great value in the integration of eClinicalWorks with Dragon Medical, with over 90% of them using it for dictation purposes.

Across a multi-specialty facility with more than 130 providers spread across 27 locations, eClinicalWorks has proven to be a reliable solution for electronic charting of patients. Primary care providers specifically benefit from the software's templating capabilities, allowing them to streamline their workflows and improve efficiency. Additionally, organizations are eagerly looking forward to utilizing the new telemedicine module of eClinicalWorks, which promises to enhance accessibility and patient care.

In smaller practices like a two-physician specialty practice and an audiologist's office, eClinicalWorks serves as a comprehensive electronic medical record solution. It empowers these practitioners to seamlessly manage patient records and improve overall practice efficiency. As healthcare continues to evolve, eClinicalWorks remains a vital tool for healthcare professionals seeking reliable and intuitive EMR solutions.

Attribute Ratings

Reviews

(1-25 of 25)
Companies can't remove reviews or game the system. Here's why
October 13, 2021

An EMR solution that no longer delivers on its promises, and has extremely sub-par support

DM
David Myers
Network Administrator
West Wichita Family Physicians, P.A. (Hospital & Health Care, 201-500 employees)
Score 3 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
70%
7.0
Real-time eligibility verification
70%
7.0
Coding
70%
7.0
Claims management
70%
7.0
Patient billing
70%
7.0
Financial Reporting
70%
7.0
Patient Scheduling (5)
28%
2.8
Rule-based scheduling
30%
3.0
Automated patient check-in
20%
2.0
Automated appointment reminders
40%
4.0
Multi-location support
20%
2.0
Calendar interface
30%
3.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
41%
4.1
Charting / document management
40%
4.0
Templates
50%
5.0
E-prescribing
50%
5.0
Fax integration
50%
5.0
Patient portal
50%
5.0
Mobile/tablet support
60%
6.0
Speech recognition
50%
5.0
Integration with other EMR and PM systems
20%
2.0
Customization
20%
2.0
Workflow automation
20%
2.0
Medical Security and Privacy (4)
37.5%
3.8
Role-based permission levels
30%
3.0
Data backups and redundancy
30%
3.0
HIPAA compliance
80%
8.0
Local mode / networking failsafe
10%
1.0
Workflow and Scale (3)
20%
2.0
Task tracking
20%
2.0
Specialty-specific workflows
20%
2.0
Multi-office / multi-physician capabilities
20%
2.0
September 01, 2021

eClinicalWorks

NF
Nazanin Firooz
Physician
Comprehensive Rheumatology Center (Medical Practice, 11-50 employees)
Score 1 out of 10
Vetted Review
Verified User
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
20%
2.0
Real-time eligibility verification
20%
2.0
Coding
30%
3.0
Claims management
10%
1.0
Patient billing
30%
3.0
Financial Reporting
10%
1.0
Patient Scheduling (5)
38%
3.8
Rule-based scheduling
60%
6.0
Automated patient check-in
N/A
N/A
Automated appointment reminders
50%
5.0
Multi-location support
10%
1.0
Calendar interface
70%
7.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
9%
0.9
Charting / document management
20%
2.0
Templates
N/A
N/A
E-prescribing
10%
1.0
Fax integration
10%
1.0
Patient portal
30%
3.0
Mobile/tablet support
N/A
N/A
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
10%
1.0
Customization
N/A
N/A
Workflow automation
10%
1.0
Medical Security and Privacy (4)
N/A
N/A
Role-based permission levels
N/A
N/A
Data backups and redundancy
N/A
N/A
HIPAA compliance
N/A
N/A
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
N/A
N/A
Task tracking
N/A
N/A
Specialty-specific workflows
N/A
N/A
Multi-office / multi-physician capabilities
N/A
N/A
June 29, 2021

eClinicalWorks (ECW) is a terrible product

Verified User
Employee in Other
Health, Wellness and Fitness Company, 1001-5000 employees
Score 1 out of 10
Vetted Review
Verified User
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
N/A
N/A
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
N/A
N/A
Patient Scheduling (5)
N/A
N/A
Rule-based scheduling
N/A
N/A
Automated patient check-in
N/A
N/A
Automated appointment reminders
N/A
N/A
Multi-location support
N/A
N/A
Calendar interface
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
10%
1.0
Charting / document management
10%
1.0
Templates
20%
2.0
E-prescribing
10%
1.0
Fax integration
20%
2.0
Patient portal
30%
3.0
Mobile/tablet support
N/A
N/A
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
N/A
N/A
Customization
N/A
N/A
Workflow automation
10%
1.0
Medical Security and Privacy (4)
N/A
N/A
Role-based permission levels
N/A
N/A
Data backups and redundancy
N/A
N/A
HIPAA compliance
N/A
N/A
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
N/A
N/A
Task tracking
N/A
N/A
Specialty-specific workflows
N/A
N/A
Multi-office / multi-physician capabilities
N/A
N/A
March 18, 2021

EMR software is like getting married in a society where divorce is permissible if your are willing to amputate a limb to end it

Verified User
Professional in Professional Services
Health, Wellness and Fitness Company, 1-10 employees
Score 1 out of 10
Vetted Review
Verified User
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
24%
2.4
Real-time eligibility verification
20%
2.0
Coding
20%
2.0
Claims management
20%
2.0
Patient billing
40%
4.0
Financial Reporting
20%
2.0
Patient Scheduling (5)
38%
3.8
Rule-based scheduling
40%
4.0
Automated patient check-in
20%
2.0
Automated appointment reminders
40%
4.0
Multi-location support
40%
4.0
Calendar interface
50%
5.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (9)
17.77777777777778%
1.8
Charting / document management
10%
1.0
Templates
20%
2.0
E-prescribing
50%
5.0
Fax integration
20%
2.0
Patient portal
N/A
N/A
Mobile/tablet support
N/A
N/A
Speech recognition
40%
4.0
Customization
N/A
N/A
Workflow automation
20%
2.0
Medical Security and Privacy (4)
30%
3.0
Role-based permission levels
N/A
N/A
Data backups and redundancy
40%
4.0
HIPAA compliance
40%
4.0
Local mode / networking failsafe
40%
4.0
Workflow and Scale (3)
20%
2.0
Task tracking
10%
1.0
Specialty-specific workflows
10%
1.0
Multi-office / multi-physician capabilities
40%
4.0
September 17, 2020

eClinicalWorks

TM
Tom Mockus
Director of IT
MDI Hospital (Hospital & Health Care, 501-1000 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management
N/A
N/A
Patient Scheduling (5)
68%
6.8
Rule-based scheduling
50%
5.0
Automated patient check-in
80%
8.0
Automated appointment reminders
80%
8.0
Multi-location support
70%
7.0
Calendar interface
60%
6.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
74%
7.4
Charting / document management
80%
8.0
Templates
80%
8.0
E-prescribing
70%
7.0
Fax integration
80%
8.0
Patient portal
70%
7.0
Mobile/tablet support
80%
8.0
Speech recognition
80%
8.0
Integration with other EMR and PM systems
50%
5.0
Customization
80%
8.0
Workflow automation
70%
7.0
Medical Security and Privacy (4)
77.5%
7.8
Role-based permission levels
80%
8.0
Data backups and redundancy
80%
8.0
HIPAA compliance
70%
7.0
Local mode / networking failsafe
80%
8.0
Workflow and Scale (3)
73.33333333333333%
7.3
Task tracking
70%
7.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
70%
7.0
April 22, 2019

Beware of eClinicalWorks

WE
Wesley Emmons
Physician
Infectious Diseases Consultants, Delaware (Medical Practice, 1-10 employees)
Score 4 out of 10
Vetted Review
Verified User
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
N/A
N/A
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
N/A
N/A
Patient Scheduling (5)
52%
5.2
Rule-based scheduling
60%
6.0
Automated patient check-in
60%
6.0
Automated appointment reminders
N/A
N/A
Multi-location support
70%
7.0
Calendar interface
70%
7.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
29%
2.9
Charting / document management
20%
2.0
Templates
20%
2.0
E-prescribing
70%
7.0
Fax integration
N/A
N/A
Patient portal
N/A
N/A
Mobile/tablet support
80%
8.0
Speech recognition
100%
10.0
Integration with other EMR and PM systems
N/A
N/A
Customization
N/A
N/A
Workflow automation
N/A
N/A
Medical Security and Privacy (4)
30%
3.0
Role-based permission levels
60%
6.0
Data backups and redundancy
N/A
N/A
HIPAA compliance
60%
6.0
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
N/A
N/A
Task tracking
N/A
N/A
Specialty-specific workflows
N/A
N/A
Multi-office / multi-physician capabilities
N/A
N/A
April 06, 2018

Quick and Simple

Marc Castillo | TrustRadius Reviewer
Marc Castillo
Authorization Manangement Specialist
Harris Health System (Hospital & Health Care, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (2)
80%
8.0
Real-time eligibility verification
80%
8.0
Coding
80%
8.0
Patient Scheduling (3)
80%
8.0
Rule-based scheduling
80%
8.0
Automated patient check-in
80%
8.0
Calendar interface
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (4)
80%
8.0
Charting / document management
80%
8.0
Patient portal
80%
8.0
Integration with other EMR and PM systems
80%
8.0
Workflow automation
80%
8.0
Medical Security and Privacy (4)
80%
8.0
Role-based permission levels
80%
8.0
Data backups and redundancy
80%
8.0
HIPAA compliance
80%
8.0
Local mode / networking failsafe
80%
8.0
Workflow and Scale (2)
80%
8.0
Task tracking
80%
8.0
Specialty-specific workflows
80%
8.0
March 29, 2018

eCW honest review

Mel Hugentobler, MBA | TrustRadius Reviewer
Mel Hugentobler, MBA
COO, Practice Manager
Animas Foot & Ankle (Medical Practice, 51-200 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
42%
4.2
Real-time eligibility verification
50%
5.0
Coding
40%
4.0
Claims management
40%
4.0
Patient billing
60%
6.0
Financial Reporting
20%
2.0
Patient Scheduling (5)
72%
7.2
Rule-based scheduling
80%
8.0
Automated patient check-in
50%
5.0
Automated appointment reminders
80%
8.0
Multi-location support
70%
7.0
Calendar interface
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (9)
53.33333333333333%
5.3
Charting / document management
50%
5.0
Templates
80%
8.0
E-prescribing
80%
8.0
Fax integration
80%
8.0
Patient portal
40%
4.0
Mobile/tablet support
40%
4.0
Speech recognition
40%
4.0
Customization
30%
3.0
Workflow automation
40%
4.0
Medical Security and Privacy (4)
65%
6.5
Role-based permission levels
70%
7.0
Data backups and redundancy
60%
6.0
HIPAA compliance
70%
7.0
Local mode / networking failsafe
60%
6.0
Workflow and Scale (3)
66.66666666666667%
6.7
Task tracking
70%
7.0
Specialty-specific workflows
60%
6.0
Multi-office / multi-physician capabilities
70%
7.0
June 27, 2017

Eworks!!

Katy Wilk | TrustRadius Reviewer
Katy Wilk
Medical Assistant
Elite Vision Care (Medical Practice, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
74%
7.4
Real-time eligibility verification
60%
6.0
Coding
80%
8.0
Claims management
90%
9.0
Patient billing
50%
5.0
Financial Reporting
90%
9.0
Patient Scheduling (5)
76%
7.6
Rule-based scheduling
80%
8.0
Automated patient check-in
90%
9.0
Automated appointment reminders
70%
7.0
Multi-location support
60%
6.0
Calendar interface
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
55%
5.5
Charting / document management
50%
5.0
Templates
50%
5.0
E-prescribing
70%
7.0
Fax integration
50%
5.0
Patient portal
70%
7.0
Mobile/tablet support
50%
5.0
Speech recognition
30%
3.0
Integration with other EMR and PM systems
80%
8.0
Customization
40%
4.0
Workflow automation
60%
6.0
Medical Security and Privacy (4)
92.5%
9.3
Role-based permission levels
90%
9.0
Data backups and redundancy
100%
10.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
90%
9.0
Workflow and Scale (3)
76.66666666666667%
7.7
Task tracking
80%
8.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
70%
7.0
June 23, 2017

eClinical - The Best EMR!

Verified User
Employee in Other
Medical Practice Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
N/A
N/A
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
N/A
N/A
Patient Scheduling (3)
100%
10.0
Rule-based scheduling
100%
10.0
Multi-location support
100%
10.0
Calendar interface
100%
10.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
56%
5.6
Charting / document management
100%
10.0
Templates
100%
10.0
E-prescribing
100%
10.0
Fax integration
100%
10.0
Patient portal
N/A
N/A
Mobile/tablet support
N/A
N/A
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
N/A
N/A
Customization
70%
7.0
Workflow automation
90%
9.0
Medical Security and Privacy (4)
67.5%
6.8
Role-based permission levels
100%
10.0
Data backups and redundancy
80%
8.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
83.33333333333334%
8.3
Task tracking
70%
7.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
100%
10.0
June 21, 2017

eClinicalWorks Review

Verified User
Employee in Other
Hospital & Health Care Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
80%
8.0
Real-time eligibility verification
80%
8.0
Coding
80%
8.0
Claims management
80%
8.0
Patient billing
80%
8.0
Financial Reporting
80%
8.0
Patient Scheduling (3)
96.66666666666666%
9.7
Rule-based scheduling
90%
9.0
Multi-location support
100%
10.0
Calendar interface
100%
10.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (8)
87.5%
8.8
Charting / document management
80%
8.0
Templates
70%
7.0
E-prescribing
80%
8.0
Fax integration
100%
10.0
Patient portal
100%
10.0
Integration with other EMR and PM systems
90%
9.0
Customization
90%
9.0
Workflow automation
90%
9.0
Medical Security and Privacy (4)
97.5%
9.8
Role-based permission levels
100%
10.0
Data backups and redundancy
100%
10.0
HIPAA compliance
100%
10.0
Local mode / networking failsafe
90%
9.0
Workflow and Scale (3)
83.33333333333334%
8.3
Task tracking
80%
8.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
90%
9.0
April 20, 2017

One of The Easiest and Fastest Complete EHR Systems to Deploy

Verified User
Consultant in Information Technology
Hospital & Health Care Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
58%
5.8
Real-time eligibility verification
80%
8.0
Coding
70%
7.0
Claims management
50%
5.0
Patient billing
50%
5.0
Financial Reporting
40%
4.0
Patient Scheduling (5)
70%
7.0
Rule-based scheduling
60%
6.0
Automated patient check-in
60%
6.0
Automated appointment reminders
90%
9.0
Multi-location support
60%
6.0
Calendar interface
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
75%
7.5
Charting / document management
70%
7.0
Templates
70%
7.0
E-prescribing
80%
8.0
Fax integration
70%
7.0
Patient portal
90%
9.0
Mobile/tablet support
90%
9.0
Speech recognition
70%
7.0
Integration with other EMR and PM systems
60%
6.0
Customization
80%
8.0
Workflow automation
70%
7.0
Medical Security and Privacy (4)
77.5%
7.8
Role-based permission levels
80%
8.0
Data backups and redundancy
80%
8.0
HIPAA compliance
70%
7.0
Local mode / networking failsafe
80%
8.0
Workflow and Scale (3)
80%
8.0
Task tracking
70%
7.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
90%
9.0
April 14, 2017

You can't please everyone

Verified User
Professional in Information Technology
Medical Practice Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
34%
3.4
Real-time eligibility verification
80%
8.0
Coding
90%
9.0
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
N/A
N/A
Patient Scheduling (4)
85%
8.5
Rule-based scheduling
90%
9.0
Automated patient check-in
60%
6.0
Automated appointment reminders
90%
9.0
Multi-location support
100%
10.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
78%
7.8
Charting / document management
90%
9.0
Templates
100%
10.0
E-prescribing
70%
7.0
Fax integration
90%
9.0
Patient portal
80%
8.0
Mobile/tablet support
60%
6.0
Speech recognition
80%
8.0
Integration with other EMR and PM systems
60%
6.0
Customization
70%
7.0
Workflow automation
80%
8.0
Medical Security and Privacy (4)
92.5%
9.3
Role-based permission levels
100%
10.0
Data backups and redundancy
90%
9.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
90%
9.0
Workflow and Scale (3)
80%
8.0
Task tracking
70%
7.0
Specialty-specific workflows
70%
7.0
Multi-office / multi-physician capabilities
100%
10.0
April 12, 2017

eClinical"Works" for everyone!

Malachi Mosley | TrustRadius Reviewer
Malachi Mosley
EMR Analyst
HCA (Hospital & Health Care, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
100%
10.0
Real-time eligibility verification
100%
10.0
Coding
100%
10.0
Claims management
100%
10.0
Patient billing
100%
10.0
Financial Reporting
100%
10.0
Patient Scheduling (5)
78%
7.8
Rule-based scheduling
70%
7.0
Automated patient check-in
20%
2.0
Automated appointment reminders
100%
10.0
Multi-location support
100%
10.0
Calendar interface
100%
10.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (9)
92.22222222222221%
9.2
Charting / document management
100%
10.0
Templates
100%
10.0
E-prescribing
100%
10.0
Fax integration
100%
10.0
Patient portal
100%
10.0
Mobile/tablet support
30%
3.0
Integration with other EMR and PM systems
100%
10.0
Customization
100%
10.0
Workflow automation
100%
10.0
Medical Security and Privacy (4)
87.5%
8.8
Role-based permission levels
100%
10.0
Data backups and redundancy
50%
5.0
HIPAA compliance
100%
10.0
Local mode / networking failsafe
100%
10.0
Workflow and Scale (3)
100%
10.0
Task tracking
100%
10.0
Specialty-specific workflows
100%
10.0
Multi-office / multi-physician capabilities
100%
10.0
April 04, 2017

EClinicalWorks Review

Olga Shipp | TrustRadius Reviewer
Olga Shipp
Medical Billing and Coding Specialist
First Choice Pediatrics (Hospital & Health Care, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
94%
9.4
Real-time eligibility verification
70%
7.0
Coding
100%
10.0
Claims management
100%
10.0
Patient billing
100%
10.0
Financial Reporting
100%
10.0
Patient Scheduling (5)
100%
10.0
Rule-based scheduling
100%
10.0
Automated patient check-in
100%
10.0
Automated appointment reminders
100%
10.0
Multi-location support
100%
10.0
Calendar interface
100%
10.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
99%
9.9
Charting / document management
100%
10.0
Templates
100%
10.0
E-prescribing
100%
10.0
Fax integration
100%
10.0
Patient portal
100%
10.0
Mobile/tablet support
100%
10.0
Speech recognition
100%
10.0
Integration with other EMR and PM systems
100%
10.0
Customization
90%
9.0
Workflow automation
100%
10.0
Medical Security and Privacy (4)
100%
10.0
Role-based permission levels
100%
10.0
Data backups and redundancy
100%
10.0
HIPAA compliance
100%
10.0
Local mode / networking failsafe
100%
10.0
Workflow and Scale (3)
100%
10.0
Task tracking
100%
10.0
Specialty-specific workflows
100%
10.0
Multi-office / multi-physician capabilities
100%
10.0
September 26, 2016

An Admin and Tech view of eClinicalWorks Review

Kinekal Tasew | TrustRadius Reviewer
Kinekal Tasew
Director, Clinical Information System
Ascension Information Services (AIS) (Hospital & Health Care, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management
N/A
N/A
Patient Scheduling
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
90%
9.0
Charting / document management
90%
9.0
Templates
90%
9.0
E-prescribing
90%
9.0
Fax integration
90%
9.0
Patient portal
90%
9.0
Mobile/tablet support
90%
9.0
Speech recognition
90%
9.0
Integration with other EMR and PM systems
90%
9.0
Customization
90%
9.0
Workflow automation
90%
9.0
Medical Security and Privacy (2)
90%
9.0
Role-based permission levels
90%
9.0
HIPAA compliance
90%
9.0
Workflow and Scale (2)
90%
9.0
Specialty-specific workflows
90%
9.0
Multi-office / multi-physician capabilities
90%
9.0
June 15, 2016

eCW for large Pediatric practice

Michaela Morton | TrustRadius Reviewer
Michaela Morton
Project Lead - Patient Centered Medical Home
Children's National (Hospital & Health Care, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
92%
9.2
Real-time eligibility verification
90%
9.0
Coding
90%
9.0
Claims management
90%
9.0
Patient billing
90%
9.0
Financial Reporting
100%
10.0
Patient Scheduling (4)
82.5%
8.3
Rule-based scheduling
80%
8.0
Automated patient check-in
70%
7.0
Automated appointment reminders
100%
10.0
Multi-location support
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
78%
7.8
Charting / document management
80%
8.0
Templates
90%
9.0
E-prescribing
90%
9.0
Fax integration
70%
7.0
Patient portal
80%
8.0
Mobile/tablet support
80%
8.0
Speech recognition
70%
7.0
Integration with other EMR and PM systems
60%
6.0
Customization
80%
8.0
Workflow automation
80%
8.0
Medical Security and Privacy (4)
82.5%
8.3
Role-based permission levels
80%
8.0
Data backups and redundancy
70%
7.0
HIPAA compliance
100%
10.0
Local mode / networking failsafe
80%
8.0
Workflow and Scale (2)
65%
6.5
Task tracking
60%
6.0
Multi-office / multi-physician capabilities
70%
7.0
May 31, 2016

eClinicalWorks - the Good & the Bad

Sue Tree | TrustRadius Reviewer
Sue Tree
Out Patient Dietitian
Hunter College (Hospital & Health Care, 501-1000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
N/A
N/A
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
N/A
N/A
Patient Scheduling (5)
14%
1.4
Rule-based scheduling
N/A
N/A
Automated patient check-in
70%
7.0
Automated appointment reminders
N/A
N/A
Multi-location support
N/A
N/A
Calendar interface
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
24%
2.4
Charting / document management
80%
8.0
Templates
80%
8.0
E-prescribing
N/A
N/A
Fax integration
N/A
N/A
Patient portal
N/A
N/A
Mobile/tablet support
N/A
N/A
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
N/A
N/A
Customization
80%
8.0
Workflow automation
N/A
N/A
Medical Security and Privacy (4)
20%
2.0
Role-based permission levels
80%
8.0
Data backups and redundancy
N/A
N/A
HIPAA compliance
N/A
N/A
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
26.666666666666664%
2.7
Task tracking
N/A
N/A
Specialty-specific workflows
N/A
N/A
Multi-office / multi-physician capabilities
80%
8.0
May 24, 2016

Very user friendly!

Verified User
Analyst in Quality Assurance
Hospital & Health Care Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (2)
100%
10.0
Real-time eligibility verification
100%
10.0
Patient billing
100%
10.0
Patient Scheduling (5)
96%
9.6
Rule-based scheduling
100%
10.0
Automated patient check-in
100%
10.0
Automated appointment reminders
100%
10.0
Multi-location support
100%
10.0
Calendar interface
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (8)
92.5%
9.3
Charting / document management
100%
10.0
Templates
100%
10.0
E-prescribing
100%
10.0
Fax integration
100%
10.0
Patient portal
80%
8.0
Integration with other EMR and PM systems
100%
10.0
Customization
60%
6.0
Workflow automation
100%
10.0
Medical Security and Privacy (3)
100%
10.0
Role-based permission levels
100%
10.0
Data backups and redundancy
100%
10.0
HIPAA compliance
100%
10.0
Workflow and Scale (3)
100%
10.0
Task tracking
100%
10.0
Specialty-specific workflows
100%
10.0
Multi-office / multi-physician capabilities
100%
10.0
May 20, 2016

EClinicalWorks- a viable, reputable EMR solution for your practice

Verified User
Professional in Information Technology
Higher Education Company, 501-1000 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
46%
4.6
Real-time eligibility verification
30%
3.0
Coding
60%
6.0
Claims management
50%
5.0
Patient billing
50%
5.0
Financial Reporting
40%
4.0
Patient Scheduling (4)
37.5%
3.8
Rule-based scheduling
40%
4.0
Automated appointment reminders
60%
6.0
Multi-location support
50%
5.0
Calendar interface
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
61%
6.1
Charting / document management
70%
7.0
Templates
80%
8.0
E-prescribing
80%
8.0
Fax integration
70%
7.0
Patient portal
90%
9.0
Mobile/tablet support
N/A
N/A
Speech recognition
50%
5.0
Integration with other EMR and PM systems
50%
5.0
Customization
60%
6.0
Workflow automation
60%
6.0
Medical Security and Privacy (4)
40%
4.0
Role-based permission levels
80%
8.0
Data backups and redundancy
30%
3.0
HIPAA compliance
50%
5.0
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
40%
4.0
Task tracking
N/A
N/A
Specialty-specific workflows
70%
7.0
Multi-office / multi-physician capabilities
50%
5.0
May 17, 2016

To Improve your private medical practice

Verified User
Employee in Other
Medical Practice Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (4)
52.5%
5.3
Real-time eligibility verification
60%
6.0
Claims management
30%
3.0
Patient billing
60%
6.0
Financial Reporting
60%
6.0
Patient Scheduling (5)
62%
6.2
Rule-based scheduling
70%
7.0
Automated patient check-in
30%
3.0
Automated appointment reminders
70%
7.0
Multi-location support
60%
6.0
Calendar interface
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
54%
5.4
Charting / document management
80%
8.0
Templates
70%
7.0
E-prescribing
80%
8.0
Fax integration
30%
3.0
Patient portal
80%
8.0
Mobile/tablet support
30%
3.0
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
70%
7.0
Customization
50%
5.0
Workflow automation
50%
5.0
Medical Security and Privacy (4)
55%
5.5
Role-based permission levels
60%
6.0
Data backups and redundancy
60%
6.0
HIPAA compliance
60%
6.0
Local mode / networking failsafe
40%
4.0
Workflow and Scale (3)
50%
5.0
Task tracking
50%
5.0
Specialty-specific workflows
50%
5.0
Multi-office / multi-physician capabilities
50%
5.0
May 17, 2016

User-Friendly Software! Would love to have this software in every office!!

Sarah Rahbari | TrustRadius Reviewer
Sarah Rahbari
CCMA and Clinical Coordinator Manager
Women's Care Florida (Hospital & Health Care, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
100%
10.0
Real-time eligibility verification
100%
10.0
Coding
100%
10.0
Claims management
100%
10.0
Patient billing
100%
10.0
Financial Reporting
100%
10.0
Patient Scheduling (5)
82%
8.2
Rule-based scheduling
100%
10.0
Automated patient check-in
100%
10.0
Automated appointment reminders
10%
1.0
Multi-location support
100%
10.0
Calendar interface
100%
10.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
80%
8.0
Charting / document management
100%
10.0
Templates
100%
10.0
E-prescribing
100%
10.0
Fax integration
100%
10.0
Patient portal
100%
10.0
Mobile/tablet support
N/A
N/A
Speech recognition
100%
10.0
Integration with other EMR and PM systems
N/A
N/A
Customization
100%
10.0
Workflow automation
100%
10.0
Medical Security and Privacy (4)
100%
10.0
Role-based permission levels
100%
10.0
Data backups and redundancy
100%
10.0
HIPAA compliance
100%
10.0
Local mode / networking failsafe
100%
10.0
Workflow and Scale (3)
100%
10.0
Task tracking
100%
10.0
Specialty-specific workflows
100%
10.0
Multi-office / multi-physician capabilities
100%
10.0
April 16, 2015

How ECW stacks up

Shane Walker, PMP | TrustRadius Reviewer
Shane Walker, PMP
President VIP Clouds, LLC
Collin College (Information Technology and Services, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
80%
8.0
Real-time eligibility verification
80%
8.0
Coding
80%
8.0
Claims management
80%
8.0
Patient billing
80%
8.0
Financial Reporting
80%
8.0
Patient Scheduling (5)
80%
8.0
Rule-based scheduling
80%
8.0
Automated patient check-in
80%
8.0
Automated appointment reminders
80%
8.0
Multi-location support
80%
8.0
Calendar interface
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (9)
74.44444444444444%
7.4
Charting / document management
80%
8.0
Templates
80%
8.0
E-prescribing
80%
8.0
Fax integration
80%
8.0
Patient portal
80%
8.0
Mobile/tablet support
50%
5.0
Integration with other EMR and PM systems
80%
8.0
Customization
70%
7.0
Workflow automation
70%
7.0
Medical Security and Privacy (4)
80%
8.0
Role-based permission levels
90%
9.0
Data backups and redundancy
80%
8.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
60%
6.0
Workflow and Scale (3)
76.66666666666667%
7.7
Task tracking
80%
8.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
70%
7.0
February 23, 2015

eClinicalWorks User Review

Verified User
Project Manager in Information Technology
Hospital & Health Care Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
N/A
N/A
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
N/A
N/A
Patient Scheduling (5)
N/A
N/A
Rule-based scheduling
N/A
N/A
Automated patient check-in
N/A
N/A
Automated appointment reminders
N/A
N/A
Multi-location support
N/A
N/A
Calendar interface
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
73%
7.3
Charting / document management
50%
5.0
Templates
80%
8.0
E-prescribing
80%
8.0
Fax integration
80%
8.0
Patient portal
N/A
N/A
Mobile/tablet support
80%
8.0
Speech recognition
90%
9.0
Integration with other EMR and PM systems
90%
9.0
Customization
90%
9.0
Workflow automation
90%
9.0
Medical Security and Privacy (4)
70%
7.0
Role-based permission levels
70%
7.0
Data backups and redundancy
70%
7.0
HIPAA compliance
70%
7.0
Local mode / networking failsafe
70%
7.0
Workflow and Scale (3)
80%
8.0
Task tracking
80%
8.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
80%
8.0
February 10, 2015

Hospital extends eCW to Private Practices

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
eClinicalWorks Feature Ratings
Billing and Claims Management (5)
42%
4.2
Real-time eligibility verification
N/A
N/A
Coding
60%
6.0
Claims management
50%
5.0
Patient billing
60%
6.0
Financial Reporting
40%
4.0
Patient Scheduling (5)
38%
3.8
Rule-based scheduling
50%
5.0
Automated patient check-in
N/A
N/A
Automated appointment reminders
80%
8.0
Multi-location support
60%
6.0
Calendar interface
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
65%
6.5
Charting / document management
70%
7.0
Templates
60%
6.0
E-prescribing
80%
8.0
Fax integration
80%
8.0
Patient portal
70%
7.0
Mobile/tablet support
80%
8.0
Speech recognition
80%
8.0
Integration with other EMR and PM systems
30%
3.0
Customization
60%
6.0
Workflow automation
40%
4.0
Medical Security and Privacy (4)
75%
7.5
Role-based permission levels
90%
9.0
Data backups and redundancy
70%
7.0
HIPAA compliance
80%
8.0
Local mode / networking failsafe
60%
6.0
Workflow and Scale (3)
53.33333333333333%
5.3
Task tracking
60%
6.0
Specialty-specific workflows
40%
4.0
Multi-office / multi-physician capabilities
60%
6.0
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