Best cost optimization tool
Genuity - GoGenuity.com is a great software that addresses the business needs of an organization in a very systematic manner. It helps the …
Starting at $29.99 per Company
View PricingOverview
What is Genuity - GoGenuity.com?
For managing assets, vendor spend, usage and contracts to strategic sourcing and spend analysis, Genuity is a Technology Business Management platform designed to enable teams to spend smarter and maximize the value of every dollar a business spends.Genuity builds tools…
Recent Reviews
Pricing
Genuity Platform - $29.99 One flat rate. Per company, per month.
$29.99
Cloud
per Company
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://gogenuity.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Genuity - GoGenuity.com?
For managing assets, vendor spend, usage and contracts to strategic sourcing and spend analysis, Genuity is a Technology Business Management platform designed to enable teams to spend smarter and maximize the value of every dollar a business spends.
Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. The vendor states that their goal is to level the playing field by shining a light into the black box of IT. They want to empower businesses to make informed decisions about the technology behind critical operations through software and community. Genuity is built with the vendor's cloud-based platform, to bring together IT, finance, and leadership teams to manage, plan, and optimize technology investments.
Genuity - GoGenuity.com Features
- Supported: SaaS & Vendor Management
- Supported: Contracts Mangement
- Supported: IT Assets Management
- Supported: Telecom Expenses
- Supported: Helpdesk
- Supported: Network Monitoring
Genuity - GoGenuity.com Screenshots
Genuity - GoGenuity.com Videos
Genuity Technology Platform
Why Genuity is Important to Every Business
Genuity Commercial
Genuity IT and Finance
IT Solutions
Genuity Overview
Genuity - GoGenuity.com Integrations
- OneLogin by One Identity
- Salesforce Experience Cloud
- Microsoft 365 Business Premium
- Microsoft Azure
- Google Workspace
- Okta Customer Identity
- part of Okta Identity Cloud
- AWS
Genuity - GoGenuity.com Competitors
- Spiceworks Help Desk
- Blissfully
- Freshservice
- Lansweeper
- Siftery Track
Genuity - GoGenuity.com Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | USA |
Genuity - GoGenuity.com Downloadables
Genuity - GoGenuity.com Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews and Ratings
(6)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users highly recommend Genuity for its robust IT asset tracking capabilities and efficient support desk features. Genuity effectively helps users track and manage their IT assets, providing a comprehensive system that covers both hardware and software resources. The support desk features are particularly noteworthy, as users appreciate the responsive and knowledgeable customer service provided by Genuity's team. Overall, customers value Genuity for its ability to streamline IT asset management processes and provide reliable support when needed.
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
January 31, 2023
Great UI and amazing IT Helpdesk.
The user interface is nice. It is quite tidy and clean. I admire Genuity - GoGenuity.com functionality and simplicity. It has many unique qualities compared to its rivals, many of which are not commonly seen. When it comes to adding assets, it's quite easy to use. The ability to bulk import has literally saved my life. Additionally, it's crucial for my job that I can connect my G Suite so that assigning users is simpler. It's also excellent to retain my contracts with my equipment! Even though they don't offer every feature, their customer service is outstanding. In comparison to any other vendor I have ever worked with, they have been eager to assist with any issues we have encountered.
- Great UI
- Good IT Helpdesk
- Quick responses
- Greater connectivity between modules
- It would be helpful to get an email reminder when a task is due or overdue
- Setting default filters
- Time-saving due to management of all contracts, vendors, and licenses in one location
- Ability to set up suppliers and give contracts to those vendors
- Keeping track of financial transactions
- Time-saving, thus cost reductions
- The IT staff quickly resolves open issues and tickets, leaving nothing undone
- Cost savings because the client did not need to integrate multiple systems
When dealing with multiple vendors, locations, and hundreds of IT assets and licenses, we struggled to keep up-to-date with tasks and actionable items. Manual record keeping also didn't allow us to have a consolidated view of the status of our IT assets and how they are distributed geographically. We use Genuity daily for Asset Management, Telecom expense management, Vendor Management, and IT HelpDesk roles. Genuity has made tedious and manual work easy to automate with easy tracking and reporting features. Our staff is able to raise their questions and queries which can be handled by the right support staff and not be left unsolved. Genuity is just easy.
- Time Expense Management
- Vendor Management
- IT Helpdesk
- IT Asset Management
- Ability to customize the view/dashboards even more
- Ability to easily import large sets of old records using templates/predefined formats
- Ability to attach documents/photos/additional paperwork with each asset
- Time Expense tracking and management
- IT Help Desk - Ticketing system with various levels of support and issue resolution
- IT Asset Management
- IT staff handles open issues and tickets faster and nothing is missed.
- IT Admin is able to track all assets across all geographies. Physical visits have changed to virtual tracking and management.
- The workforce is happy with paperless Asset Management including a clear assignment and returns policy.