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Overview

What is Kissflow?

KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.

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Recent Reviews

TrustRadius Insights

KiSSFLOW has proven to be a versatile tool for streamlining business processes in a variety of industries and organizations. Users have …
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KiSSFLOW is Awesome!

10 out of 10
May 09, 2017
It will be used across our entire organization. Our department is currently getting it to a functional capacity for our use and then will …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Standard reports (16)
    8.3
    83%
  • Custom reports (16)
    8.1
    81%
  • Process designer (16)
    8.0
    80%
  • Dashboards (18)
    6.4
    64%
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Pricing

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Small Business

$15

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://kissflow.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Kissflow for IT Leaders

YouTube

KISSFLOW Demo de Proceso de Reembolso de Viajes

YouTube

KISSFLOW Demo de Construcción de App de Proceso Reembolsos de Viajes

YouTube

Demo Proceso de Caja chica con Kissflow

YouTube

Demo de workflow KISSFLOW para Fork Chile - Parte 2

YouTube

Demo de workflow KISSFLOW para Fork Chile - Parte 1

YouTube
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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.6
Avg 8.1

Process Engine

Designing and building process models

8.4
Avg 8.4

Collaboration

Collaboration tools allowing BPM experts to collaborate on model design

7.1
Avg 8.2

Content Management Capabilties

Lightweight tool for managing content

8.5
Avg 8.1
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Product Details

What is Kissflow?

Kissflow is presented as a cloud-based business process management and workflow management software that enables business users to create an unlimited number of automated business applications with a smart, intuitive and easy-to-use interface.

The vendor’s value proposition is that Kissflow is designed in such a way that it makes it easy even for non-technical people to create applications as per their requirements, in just 15 minutes. The vendor says this is made possible because Kissflow does not demand coding or complex mapping.

The vendor has 10,000+ customers across 121 countries. Kissflow comes with more than 50 ready-to-use applications. It is also deeply integrated with Google Apps.

This solution is rated #1 on the Google Apps Marketplace.

Kissflow Features

Process Engine Features

  • Supported: Process designer
  • Supported: Business rules engine
  • Supported: SOA support
  • Supported: Process player
  • Supported: Form builder
  • Supported: Model execution

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Content Management Capabilties Features

  • Supported: Content management

Additional Features

  • Supported: Drag and Drop Workflow Builder
  • Supported: Forms
  • Supported: Supports Parent-Child / Master-Detail forms
  • Supported: Workflow Progress Tracking
  • Supported: Automatic Escalation Management
  • Supported: Native iOS and Android Mobile Apps
  • Supported: KPI / Metrics Dashboards
  • Supported: API Support for inbound and outbound
  • Supported: Support of Zapier Integration
  • Supported: Fine Grained Access Control / Permissions Management
  • Supported: Public Forms Submission without login
  • Supported: Master Data Mangaement
  • Supported: Export and Import of Data
  • Supported: Google Apps Support
  • Supported: Office 365 Support

Kissflow Screenshots

Screenshot of Overall Efficiency MonitoringScreenshot of Workflow TrackingScreenshot of Process MetricsScreenshot of Drag and Drop Form BuilderScreenshot of Parallel Branches WorkflowScreenshot of Change Filed PermissionsScreenshot of Request Approval On The Go

Kissflow Video

Workflow Software | Workflow Management System | Kissflow Overview

Kissflow Integrations

Kissflow Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorld Wide
Supported LanguagesEnglish, Spanish, Portuguese, Turkish, German, French, Polish, Italian

Frequently Asked Questions

KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.

Kissflow starts at $15.

Pega Platform, Appian, and Nintex Process Platform are common alternatives for Kissflow.

Reviewers rate Process simulation highest, with a score of 10.

The most common users of Kissflow are from Mid-sized Companies (51-1,000 employees).

Kissflow Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)35%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(57)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

KiSSFLOW has proven to be a versatile tool for streamlining business processes in a variety of industries and organizations. Users have found that by digitizing forms and automating workflows, they can eliminate paper trails and significantly improve efficiency. For example, local companies have been able to replace their manual approval processes with KiSSFLOW, allowing for cloud-based submission and approval from anywhere. This has not only saved time but also improved responsiveness to requests as users can easily track the progress of workflows and take necessary actions to move them forward.

One of the key strengths of KiSSFLOW is its flexibility in accommodating different workflows. An entire college, for instance, uses KiSSFLOW for approximately 25 different workflows ranging from new employee requests to new course requests. The integration with G-Suite has also been highly appreciated by users, as it allows for easy editing and the convenience of receiving workflow requests via email with reminders. This has made it approachable for users who may not be familiar with complex workflow management systems.

The benefits extend beyond administrative processes as well. KiSSFLOW has been effective in managing media campaign project proposals, ensuring form enforcement, centralized information repository, and streamlined workflow management. In sales teams, KiSSFLOW helps submit prospective client credit and setup information, reducing reliance on multiple emails and expediting the account setup process.

Overall, KiSSFLOW proves to be a valuable tool for businesses looking to automate their workflows and improve operational efficiency. Its ability to handle various use cases across different departments and industries makes it a versatile solution that addresses issues such as lack of information, operational control, and improves overall efficiency and service quality.

Clear and Intuitive User Interface: Users have consistently praised the clear and intuitive user interface of Kissflow, making it incredibly easy to use and navigate. Many reviewers have expressed their appreciation for how easily they can see workflow tasks assigned to them, as well as workflows they have participated in or are pending approval from others. The user-friendly interface allows for quick and efficient completion of tasks.

Cloud-based Accessibility: The cloud-based nature of Kissflow is highly valued by users, with many expressing their appreciation for the ability to access the software from any internet-connected device. This eliminates the need to be on a specific network and makes it convenient for users who are always on the go. The accessibility ensures prompt response to tasks, avoiding bottlenecks.

Automation Capabilities: Users have highly praised the automation capabilities of Kissflow, noting that it significantly reduces the need for paper in menial tasks and enables the automation of entire processes. This feature has been particularly appreciated by educational institutions as it eliminates manual paper-based processes such as obtaining signatures or initials.

Difficulties in Reusing Existing Tasks: Some users have expressed frustration with the lack of a copy-paste function when creating workflows in Kissflow, making it challenging to reuse existing tasks across different branches. This can be particularly inconvenient when only minor tweaks are required.

Limited Flexibility in User Interface: Reviewers have noted that the user interface of Kissflow lacks flexibility. They feel that having options to group apps under categories or customize the look and feel of the page would greatly enhance their experience and improve usability.

Learning Curve for Transitioning from Paper-Based Processes: Customers who have transitioned from paper-based processes to Kissflow have mentioned that there is a learning curve involved, especially for non-visual learners. Additional training and support may be necessary to help employees adapt to the change effectively.

Users commonly recommend the following:

Start with simple apps and gradually build skills. This approach allows users to develop the necessary skills and understanding of the platform without overcomplicating workflow processes.

Set up a proper step-by-step flow from the start. Ensure that all necessary users have access to approve, which helps maintain an efficient flow and prevents bottlenecks or delays in the process.

Utilize Kissflow's customization capabilities to create customized workflows tailored to specific business needs. This allows for more optimized processes and better alignment with company requirements.

Attribute Ratings

Reviews

(1-19 of 19)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
KiSSFLOW is used in my company's operations and marketing departments. For marketing purposes, it's mostly used to submit tickets to graphic designers in order to receive artwork. The operations department utilizes it for employee bonus submissions and auditing as well as a couple of other accounting processes. If your business has certain processes that are poorly organized or difficult to track, KiSSFLOW is a potential task management solution that you may want to look into.
Catherine Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Kissflow has been able to streamline the invoice for vendor approval process. Additionally, it has allowed us to cut costs and analyze in detail our AMEX purchases. it is being used throughout the entire organization but for accounting purposes. It's made purchase owners accountable [not only] to themselves but also higher-ups within the company.
Jennifer Yeatts | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is mainly used to launch/activate new products, a process that touches most departments. It helps keep track of all the steps required to be completed by different individuals across the organization in order for us to be ready to sell a product.
Patrick Stephens | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I consulted with a local company that was having trouble with their workflow. As a small company, they were having the kind of issues you get when you have few employees, a lot to do, and little time to do it in. The kinds of activities huge corporations tackle with 50 employees and a fully stocked breakroom. The school I worked with had no idea how to approach their organizational issues and my current position recommended I consult with them for a short time to help resolve the issue. At the moment, KiSSFLOW is solely a workflow solution for them and they use it strictly as such. This is why the program works so well, too -- it doesn't pretend to be anything else. It is a workflow process program and it knows how to use its strengths for exactly that.
Mike Carey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use KiSSFLOW throughout the organization. KiSSFLOW helps organize the decision-making process by making sure all the steps in the process are followed the right decision-makers and taskmasters get the materials needed at the right time in the process. KISSFLOW has really reduced the decision-making time and the entire process function time making us more efficient. we use KISSFLOW for several multi-step decisions and multi-step processes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use KiSSFLOW across multiple departments to streamline our business processes. The way our company is structured, administrators have forms, emails, and paper coming from every direction. KiSSFLOW allows us to generate a form containing all this information that is then digitally passed along a chain of approvals, while also retaining the information acquired and making it searchable.

From Capital Purchase Orders to Travel Requests, we've found a multitude of ways to automate our processes. Instead of leaving a paper trail from desk to desk among offices, to having a cloud-based platform that allows users to submit and approve from almost anywhere and keep track of the progress, KiSSFLOW allows us to focus on other aspects of our business.
November 15, 2018

Automate Workflows!

Cameron Walker | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
KISSFLOW is used by the sales team to submit prospective client credit and setup information for review. It assists and streamlines the workflow process to set up an account, so all stakeholders can view and respond accordingly to pertinent documents. It eliminates the need for multiple emails to multiple parties.
Desmond D'sa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
KISSFLOW is currently being used for reimbursable items. We put in an approval request for reimbursement of housing fees, tolls, etc., and get it authorized electronically through KISSFLOW.

We also try and use KISSFLOW to automate the approval process for certain documents.
Andrea Boring | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It will be used across our entire organization. Our department is currently getting it to a functional capacity for our use and then will add other departments. This will ease our workflow process with objections and get rid of the multiples of emails that we may have to save. This program will help keep the responses organized and clean for our later reference.
Score 8 out of 10
Vetted Review
Verified User
Currently we are implementing Kissflow across the whole organization to address business problems such as lack of information of the operation of the business, control of the operation and to improve efficiency and the quality of our services.
Melanie Okamuro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our organization is using KiSSFLOW to manage our media campaign project proposals. It is used mainly for our sales team but touches on other departments as well. Prior to using KiSSFLOW, we had issues with workflow management, enforcing forms to be filled in, who to activate once the form was filled and having a standard centralized repository of information.
Score 10 out of 10
Vetted Review
Verified User
KiSSFLOW is being used by one group in our organization. Software is being used to track the full lifecycle of our product from managing requests that come into the queue to developing the product and then operationalizing it. This tool adds a tremendous amount of transparency to our production and research process and successfully manages the hand-offs that occur between the different teams.
Al Anderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
KiSSFLOW is used by our entire college. Faculty and staff access it for about 25 different workflows. These range from New Employee Request to New Course Request. Since it is integrated with our G-Suite people find it very approachable. People also like the fact that when we create a new workflow, it can quickly be improved with the ease of editing. The people that are in the workflows, i.e. the approvers and inputters, really like that fact that the requests are emailed to them along with reminders. All in all, it has really allowed us to be a lot more responsive to people's requests. This is especially true since they can simply click on the status pop-up on a particular workflow and find out where it is stuck. They can nudge that person in KiSSFLOW, email them, or just call them to move their request along. KiSSFLOW has really improved our processes because we had to think about them in-depth for once.
March 27, 2017

Highly Recommend

Aimee Zak | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
KiSSFLOW is being used by our HR department for employee change management, including new hires, change of status, terminations and leave of absence. We have replaced paper forms being emailed from remote offices to the home office and replaced multiple email communicatons back and forth for employee changes by using the workflows within the forms. KiSSFLOW has increased our efficiency, eliminates redundancy and steps getting missed, also accuracy of information flowing to the correct people.
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