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Mailtrack

Mailtrack

Overview

What is Mailtrack?

Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users.The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the number of clicks, and how many times…

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Recent Reviews

TrustRadius Insights

Mailtrack is a highly valuable tool that has been immensely helpful for users across various industries. Users have found it particularly …
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TrustRadius Insights
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Mailtrack

Mailtrack

N/A
Unavailable

What is Mailtrack?

Mailtrack is a free email…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mailtrack.io/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Mailtrack?

Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users.

The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the number of clicks, and how many times a recipient has opened the mail, using only a normal Gmail interface.

It boasts intuitive checkmarks (✓✓) added to email, for Gmail read receipts right in an inbox.

How to use the mail tracker app:
✓ means that an email has been sent, but not opened.
✓✓ mean that an email has been opened.

The vendor also states it is the only email open tracking in the Chrome Web Store to trace emails for free forever.

EMAIL TRACKING FOR READ RECEIPTS
- See which emails have been read
- Stop asking if colleagues read sent emails
- Access its dashboard and filter emails that have been ‘read’ or ‘not read’

MAILTRACK FREE
- Free and unlimited email tracker for Gmail
- Mailtrack Campaign: Send Google email marketing emails up to 200 contacts at once
- Includes "Sent with Mailtrack" signature

MAILTRACK PRO
- Extra information on email opens: how long ago and how many times
- No Mailtrack signature
- Real-time Gmail read receipts (desktop pop-up or by email)
- Daily email tracking reports
- Reminders
- Last read: know if a recipient is engaged with conversations
- Email & phone support
- Mailtrack Sales: Integrate it with Salesforce or the user's choice of CRM

Mailtrack Features

  • Supported: Email tracker
  • Supported: Mailtrack Campaign
  • Supported: Link tracking

Mailtrack Screenshots

Screenshot of Know when your emails were opened, and how many times.

Mailtrack Video

Add our checkmarks (✓✓) to your Gmail through our free and unlimited email tracking software. Mailtrack is the #1 free email tracker for Gmail, with over 1,5 million active users.

Mailtrack Integrations

Mailtrack Competitors

Mailtrack Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Outreach, Salesloft, and Yesware are common alternatives for Mailtrack.

Reviewers rate Usability highest, with a score of 8.7.

The most common users of Mailtrack are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(60)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mailtrack is a highly valuable tool that has been immensely helpful for users across various industries. Users have found it particularly useful for tracking email opens, allowing them to be prepared and provide better customer service. It is widely used by organizations to ensure that emails have been sent to the correct addresses, especially when email addresses are not updated in public registers. The software enables users to track if their customers have checked their emails, helping them stay organized and manage their schedule. Additionally, Mailtrack allows users to track when recipients open important emails, such as invoices for services, enabling prompt follow-up. This feature is appreciated by users as it helps them prioritize their day and gain insights into the situation by tracking who read their emails. Realtors also find Mailtrack useful for tracking when their offers are being sent to other agents and confirming receipt. Furthermore, educators have used Mailtrack to track emails sent to students for tasks or appointments during distance learning, improving communication and task completion. Account managers have also found value in using Mailtrack to track if their emails were read by clients, helping with project management and following up on leads. Overall, Mailtrack provides detailed reportings on opened emails which are vital for a focused sales approach and enhanced communication strategies in various contexts.

Automatic email tracking: Users have found the automatic email tracking feature provided by Mailtrack to be extremely helpful, with many stating that it has been a valuable tool for staying informed about email opens and keeping track of communication with recipients.

Affordable pricing: Reviewers consider the yearly pricing of Mailtrack to be affordable and fair. Many users find it to be a cost-effective solution compared to other tools that offer similar features as part of a more expensive monthly service.

Intuitive user interface: Users appreciate the easy-to-use and beginner-friendly user interface of Mailtrack. They find it intuitive, allowing them to quickly understand how to navigate and perform tasks within the software effectively and efficiently.

Cumbersome Mobile Implementation: Some users have found the mobile implementation of Mailtrack to be inconvenient and time-consuming. They have expressed frustration with having to go into an extension and click "new tracked reply" for every message they send, which is easily forgotten.

Limited Notifications on Mobile: Users have voiced concerns about the limited notifications on mobile devices when using Mailtrack. Even when using Android to track messages, they are only able to receive notifications on the desktop version, limiting the usefulness of the software on mobile devices.

Inconsistent Tracking of Recipients: Several users have experienced issues with tracking certain recipients in Mailtrack. There seems to be a random labeling of some recipients as untrackable, leading to concerns about the overall reliability of the software's tracking feature.

Users have made several recommendations for Mailtrack based on their experiences with the product. The three most common recommendations are as follows:

  1. Users appreciate the simplicity and user-friendly interface of Mailtrack. They find it easy to use and navigate, making it accessible to users of all levels of technical expertise.

  2. Many reviewers have found Mailtrack to be very effective in monitoring and tracking emails. They mention that the software provides accurate and real-time notifications when recipients open their emails, giving them valuable insights into email engagement.

  3. Customers also recommend Mailtrack for its reliability and stability. They mention that the software works seamlessly without any glitches or downtime, ensuring that they can rely on it for their email tracking needs.

Overall, users recommend Mailtrack for its simplicity, effectiveness in email tracking, and reliable performance.

Attribute Ratings

Reviews

(1-25 of 50)
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August 17, 2021

Track emails with Mailtrack

MO
Marie Olivier
HR Manager
Direction Watch Club (Retail, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
This is the best tool for our marketing team on their day-to-day tasks. They do not have to call each and every person on the list. Simply send bulk emails and confirm the receipt of emails, after which the pitch is done. This process saves loads of time and effort.
July 13, 2021

Email tracker which seemlessly integrates with Gmail

Verified User
Vice-President in Sales
Food & Beverages Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is critical in Sales to understand if someone received and read the email you sent, and Mailtrack is perfect for this.
It is not a critical tool when you are receiving emails but definitely a critical tool when sending emails and you need to know the status and to understand if they even read what you sent.
December 19, 2020

My take on Mailtrack (free version)

Ihsane Derouich | TrustRadius Reviewer
Ihsane Derouich
Digital Marketing & Project Management Consultant
Freelance (Marketing & Advertising, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you work in sales or you are prospecting clients, I believe that Mailtrack is very useful, as it keeps you updated on the status of your sent emails (if they were opened or not, and how many times, etc.). However, the free version can be tricky since you always need to remove the signature of Mailtrack manually, and in case you don't, you might seem unprofessional.
December 18, 2020

This product is very useful and easy to use

Sukanta Bala | TrustRadius Reviewer
Sukanta Bala
Freelance Writer
Truelancer.com (Mental Health Care, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
[Mailtrack] works pretty well for tracking opens. That's really all I ask of it, and for the most part, it has filled that job pretty well. I mostly get the notifications, and once I refigure out the mobile part to be working again then it should do that job pretty well across all platforms.
November 12, 2020

Mailtrack has improved our overall ROI and is an amazing tool for anyone who does email outreach!

Verified User
Executive in Corporate
Marketing & Advertising Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for sales and account management, where followups are required. Mainly for those reaching out to people outside of your organization.

Not applicable for people in your org who mostly contact others within the org.
November 11, 2020

Mailtrack review

David Šujdović | TrustRadius Reviewer
David Šujdović
Assistant
Naučno tehnološki park Čačak - Science Technology Park Čačak (Education Management, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Mailtrack is well suited to my colleagues. For us, it's very important to know if mail reached its recipient. We use it when we send invitations for our events, projects, etc. When using the non-pro version, the label looks kinda out of place, as an incentive to buy the pro version.
November 08, 2020

A Happy Mailtrack Customer!

Verified User
Employee in Other
E-Learning Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Like I mentioned before, I love the fact that Mailtrack offers a variety of options. The very first is that it specifies how many times your email has been read. Secondly, it tells you the number of times a specific email has been forwarded. Lastly, Mailtrack also lets you know how soon your email was read from the time it was sent.
November 06, 2020

Great for Business and Personal Use

Tanaaz Khan | TrustRadius Reviewer
Tanaaz Khan
Executive Assistant
Personal (Education Management, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for both business and personal use. Useful especially when you want to know that you're sending an email to the right address and if they have received it or not. Helps in following up with clients and even in personal use, making sure that your mail is sent, let's say for academic activities etc.
For personal use, I suggest that it's great in the case that you're sending out emails for university applications, invites, etc. so that you're sure that the other person has received them and you can mark something off your checklist.
For business use, it's perfect. Do you want to send out email campaigns? Know how many people opened them! How many did it not get sent to? Following up on a potential lead for the company? You can track whether they have received your email. This helps us understand what leads to chase and what not to. It's really a good tracking software and can be applicable in many business situations.

November 04, 2020

Easy control of communication and correspondence via Mailtrack

AB
Abbas Baghirov
Contract Department
AplusA ENERGY (Construction, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
MailTrack is easy to install, easy to use, and easy to "switch on" - "switch off". The extension or/ application does not need special knowledge or training to use it. You just simply add it to a computer (notebook) and switch it on. And, bingo, it works with your mailing system (out-sending folder) up to when you "switch it off. Very easy!
November 01, 2020

Mailtrack helps me close sales and helps me prioritize

Verified User
Representative in Sales
Information Technology & Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Mailtrack is well suited for me to prioritize one lead over the other so that revenue comes from the assured buyer. It will be good to set custom Mailtrack reminders. Other Mailtrack users are able to see if I am using Mailtrack. This, if omitted, can work well for business. Mailtrack is awesome and makes my day easy.

November 01, 2020

10/10 would use all the time and will recommend to friends.

Verified User
Strategist in Other
Internet Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
One of my friends who is a Domainer introduced me to this great mail tracking extension. I used to send multiple emails and never used to get to know who is actually reading my emails. Now, I have an overview of my emails. If I send emails to 50 people I if 30 users have read my email once, which is an awesome feature. If any user opens the email multiple times I will be notified so I will consider only those users for follow-ups. Mailtrack is an amazing mail tracking extension.
October 30, 2020

Product satisfaction.

Verified User
Professional in Other
Education Management Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In my particular case, it is important for me as an educator to know if my emails, to either parents or colleagues, have been read, thus providing me with supporting evidence in case there is a doubt regarding a lack of communication.
October 29, 2020

Easy to get your mail tracked!

KS
Konstantin Stein
Publisher
Bauer Media Russia (Media Production, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you need to correspond with some important partners, including business partners, editorial sources, etc., and especially when you need to have proof of receiving and opening of your mail - this is the most simple way to get it fast. This is one major function of Mailtrack, and this is what the plugin is doing very well!
October 24, 2020

Mailtrack!! Great add on to Gmail

Ken Franklin | TrustRadius Reviewer
Ken Franklin
Director
K & N Surveyors Ltd (NZ) & K & N Site Consultants Ltd (Aust) (Civil Engineering, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Given that the Basic version is available for free I can only recommend the people try it themselves and then decide for themselves whether it is the right product for their individual needs. For me personally, it is perfect.
October 23, 2020

Simply Perfect

Verified User
General Manager in Sales
Import & Export Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I like all about it, I like the feature and the information of what and when emails have been opened/read. I can use this information to adjust the times I am sending important emails or I can try different wording to get the email to be more attractive if I see that there is no reply after they read it.
October 21, 2020

Mailtrack Hero!

Verified User
C-Level Executive in Corporate
Real Estate Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited for those who cold email or need to track if their emails are opened. Also great for if you email one by one vs blasting emails. Most blasts have data sets associated with them, but if you cater specific emails to recipients, this is a great tool and super helpful. So in sum, great for individual emails, less necessary for large blasts.
October 16, 2020

Don't let yourself be left on "READ"

Vincent Hsiao | TrustRadius Reviewer
Vincent Hsiao
District Manager
SunPower by Solar Vast (Renewables & Environment, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I would highly recommend Mailtrack to a colleague. We send emails with the intent of having them read and replied to by the recipient. It is only more effective to know when people are opening and reopening emails sent by you. This allows us to confirm if information has been relayed and if we need to conduct a follow up.
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