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NextGen Healthcare EHR

NextGen Healthcare EHR
Formerly MediTouch EHR

Overview

What is NextGen Healthcare EHR?

NextGen® EHR solutions meet the needs of ambulatory practices of all sizes by helping users coordinate patient care, while complying with healthcare reform demands such as the Merit-based Incentive Payment System (MIPS), population health, and other value-based care requirements. NextGen®…

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Recent Reviews

18 years with NextGen

9 out of 10
January 02, 2024
Incentivized
We are a medium sized Cardiology practice. We use NextGen to document all patient visits and track quality measures. I have been very …
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Popular Features

View all 27 features
  • Real-time eligibility verification (16)
    8.6
    86%
  • Claims management (16)
    8.0
    80%
  • Charting / document management (16)
    7.5
    75%
  • Patient portal (16)
    6.5
    65%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is NextGen Healthcare EHR?

NextGen® EHR solutions meet the needs of ambulatory practices of all sizes by helping users coordinate patient care, while complying with healthcare reform demands such as the Merit-based Incentive Payment System (MIPS), population health, and other value-based care requirements. …

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is WebPT?

Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application,…

What is ChiroTouch?

ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.

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Features

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

8.4
Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

8.6
Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

6.9
Avg 7.2

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

7.7
Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

6.8
Avg 7.8
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Product Details

What is NextGen Healthcare EHR?

NextGen® EHR solutions meet the needs of ambulatory practices of all sizes by helping users coordinate patient care, while complying with healthcare reform demands such as the Merit-based Incentive Payment System (MIPS), population health, and other value-based care requirements.

NextGen® Enterprise EHR built for large practices delivers a fully integrated, scalable system that helps clients achieve interoperability, patient engagement, regulatory compliance, and value-based care delivery.

NextGen® Office EHR (formerly MediTouch), a cloud-based solution, fully integrates with your product suite to enable point-of-care charting with talk, touch, and type capabilities. It delivers easy lab result management, patient workflow monitoring, and e-Prescribing.


NextGen Healthcare EHR Features

Billing and Claims Management Features

  • Supported: Real-time eligibility verification
  • Supported: Coding
  • Supported: Claims management
  • Supported: Claim scrubbing
  • Supported: Electronic Claim Submission
  • Supported: Automated Claim Tracking
  • Supported: Patient billing
  • Supported: Payment Processing
  • Supported: Create Patient Statements
  • Supported: Mail or Email Patient Statements
  • Supported: Electronic Remittance Advice
  • Supported: Financial Reporting
  • Supported: Revenue Cycle Management
  • Supported: Integration with EMR/EHR

Patient Scheduling Features

  • Supported: Physician Scheduling
  • Supported: Automated appointment reminders
  • Supported: ZocDoc Integration
  • Supported: Calendar interface

Medical Inventory Management Features

  • Supported: Automated Supply Tracking

Electronic Medical Records Features

  • Supported: Charting / document management
  • Supported: Templates
  • Supported: E-prescribing
  • Supported: E&M Coding Advice
  • Supported: Device Integration
  • Supported: Patient portal
  • Supported: Mobile/tablet support
  • Supported: Speech recognition
  • Supported: Integration with other EMR and PM systems
  • Supported: Meaningful Use Certified
  • Supported: ONC-ATCB Certified
  • Supported: Customization
  • Supported: Handwriting Recognition
  • Supported: Billing System Integration
  • Supported: Drawing Tools (Diagnostic Images)

Medical Security and Privacy Features

  • Supported: HIPAA compliance

Workflow and Scale Features

  • Supported: Multi-office / multi-physician capabilities

NextGen Healthcare EHR Screenshots

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NextGen Healthcare EHR Video

Visit http://ng.nextgen.com/brand-anthem-video to watch NextGen Healthcare EHR video.

NextGen Healthcare EHR Competitors

NextGen Healthcare EHR Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, HP-UX, AIX, Solaris, Unix
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States

Frequently Asked Questions

Uniwide HIMS, Veradigm EHR, and eClinicalWorks are common alternatives for NextGen Healthcare EHR.

Reviewers rate Patient billing and HIPAA compliance highest, with a score of 9.

The most common users of NextGen Healthcare EHR are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(38)

Attribute Ratings

Reviews

(1-17 of 17)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
I would recommend NextGen Healthcare EHR 9 times out of 10 for a mid-sized multi-specialty practice, internal medicine, family practice, peds, and behavioral health (for CHCs, FQHCs, and private practice), but beyond that, I don't believe that NextGen Healthcare EHR is the best solution most times. Consider having all staff at all levels read "Raving Fans" and employ the model. Do what you do well, don't do what you can't do well. You'll be far more successful.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
NextGen Healthcare EHR is an easy-to-learn system for new staff. The very base package of NextGen Healthcare EHR is easy to use but does not meet the needs of an FQHC without having to add additional services and products, increasing the price substantially. I would like to see more options geared towards FQHCs.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Initially, NextGen Healthcare EHR worked well for us. As we grew and our needs changed, NextGen Healthcare EHR became less able to satisfy our needs. The customization options would work great for a single specialty, but for a large multi-specialty, every customization becomes more problematic.
cynthia suggs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Luma - integrates well with Nextgen. Contacts patients regarding appointments. Contact patients regarding referrals incoming and outgoing and all of this is documented in the chart. Electronically attaching records that come in through e fax. Very nice feature. Downside is there is slowness sometimes but that is because it is asp and we are not on our own servers. The ability to send charges to billing w/o having to use a fee ticket is also wonderful.
January 02, 2024

18 years with NextGen

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think NextGen is best suited for a medium to larger size practice. I feel it is probably cost prohibitive for a small practice. My practice has 11 physicians and 8 mid-levels. I have taught myself how to do most of the template editing and document building but it is good to have staff dedicated to this type of IT work. My main job is quality. If your practice has the financial ability to hire dedicated staff it is best.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
NextGen is well suited for primary care, dental, and most specialty clinics. Their integratoin with vendors and 3rd party databases is top notch. Their BH suite is perfect for SUD programs and group documentaiton. Their inpatient bedboard program could use some work.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.
December 18, 2018

The Ease of NextGen

Homero Flores | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Every day we log into our NextGen system because it is part of the clinic. We are able to check in a patient from the very start of their visit. We then follow up with a written history of present illness that can be seen by the provider. The provider then documents their interaction with the patient and comes up with a plan of action. All of this is done and saved for future reference.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
NextGen is terrific for Family Practice and an internal IT staff to manage. If you outsource your IT staff, you should probably look at a hosted solution from another company.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If you have a decentralized clinical or hospital operation with no local IT resources to support in each location, and space is a concern to deploy full desktop computers, MediTouch EHR is ideal to implement. The ease of use of the user interface also requires very little user training. If departmental workflow customization is required beyond MediTouch EHR provided templates, it does require additional time to work with forms and work with the vendor to allow further customization. We also find it challenging when Apple and Google release latest operating system versions of iOS and Android where MediTouch EHR does not yet support, but users may be tempted to updated to the latest OS only to no longer be able to use MediTouch EHR on the device.
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