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Oracle CPQ

Oracle CPQ

Overview

What is Oracle CPQ?

Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.

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Recent Reviews

Oracle CPQ Review

8 out of 10
March 21, 2019
Incentivized
It's used by a Business segment. It manages the Pricing and Quoting solution. We create and renew quotes, agreements, renew those, revise …
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Review

4 out of 10
March 20, 2019
Incentivized
Oracle CPQ is currently being used by the three largest sales groups. It allows the sales team to manage pricing within the constraints …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Quote sharing/sending (16)
    8.4
    84%
  • Configuration options (16)
    7.9
    79%
  • Product configuration (16)
    7.9
    79%
  • Price adjustment (16)
    7.3
    73%
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Pricing

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CPQ Pricing

$240.00

Cloud
per month per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

CPQsuite Demo (7.5 minutes)

YouTube

Oracle CPQ Training | Oracle CPQ Certification Course Demo | What is Oracle CPQ | MindMajix

YouTube

Oracle CPQ Cloud Service 2017 1Z0-976 questions and answers|CertTree

YouTube

1Z0-436 exam Oracle CPQ Cloud Service 2016 Implementation Specialist | 1Z0-436 PDF Answers

YouTube
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Features

CPQ

Features related to configuring and pricing products and delivering quotes to customers.

7.4
Avg 8.6
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Product Details

What is Oracle CPQ?

Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.

Oracle CPQ Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.

Conga CPQ, SAP CPQ, and PROS Smart CPQ are common alternatives for Oracle CPQ.

Reviewers rate Quote sharing/sending highest, with a score of 8.4.

The most common users of Oracle CPQ are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(54)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Richard Henning | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Verizon uses it as our Enterprise Solutions (Cloud, Colocation, Managed Solutions, etc) quote to order sales tool.
  • BigMachines allows Verizon Sales Engineers to configure very complicated solutions across multiple product families (Cloud, Colocation, Network, Managed Services, Data Backup and Restore) while ensuring our companies with 60+ data centers can provision the services using our own provisioning processes and applications.
  • BigMachines allows us to have multiple lines of business within the same application such as Partners, Public Sector, Commercial and internal business quoting.
  • The BigMachine SaaS engine is pliable enough for us to reverse integrate Verizon legacy products and services into Terremark's portfolio, while adhering to the large company nuances that had to be added for a successful implementation.
  • BMI has a segregated process and permssions for quoting the Public Sector services and Partner programs using different rates and discounting schemes.
  • A migration of parts and data tables to multiple environments (Dev, Test, Prod) along with the ability to track changes at a granular level.
  • BigMachines works best in Firefox but not as stellar in Microsoft Explorer. Our company compliant browser is MS IE and not all users can install Firefox.
  • A New User Access process that will forward approval to a group of users. Managing a user list of 300+ is nearly impossible. BMI lists users by first name or last name, in a long, arduous listing like the old DOS days. NO ATTEMPT to update the user management portion has been addressed. Just missed promises.
  • More advanced and granular discount and customer engineering approval processes and stages.
  • Discouting works great and we segregate on 5 different layers.
  • NOT Improved automated report generation interface and tools. It has rudimentary reporting capabilities that cannot be used during working hours or site speed/use is hampered. No changes to the reporting tool have ever been delivered since our initial use 5 years ago.
  • Ever since Oracle purchased BigMachines they no longer keep in contact with us. Our issues are tickets that repeat (printing queue issues) and we have limited, very very very limited interaction with humans as we use to.
  • BigIdeas!? No more BigIdea conferences to interact with the BMI development team, managers and service groups that service our Verizon account. Oracle dropped this off the map and inserted it into some other "Oracle" event that no longer has any meaning. Upset as a long time 5+ year customer on this issue.
Have all of your processes, needs and provisioning aspects in place prior to developing your configuration and data tables. If your products, services or processes are complicated have a BigMachines engineer live with your group for a short while so they fully understand your business needs. We had many weekly, closed sessions to ensure all business group needs were met.

We (Verizon) still use BigMachines to process large business orders of our Verizon Enterprise Solutions but ever since Oracle has purchased the product/company we have lost our 1:1 busness relationship with trying to fix/update the tool to support a Fortune 50 company. We continuously have service interuptions (reboots) needed for the Printable solutions when too many, lage quotes go to contract. We receive quarterly fixes that break items in use and Oracle does not seem to give us the "care" we received when it was just BigMachines. Also there is no longer a Big Ideas summit to meet with the support team to vet our issues/needs.
  • Verizon's legacy services were integrated into Terremark's portfolio less than a year after Verizon's acquisition of Terremark. Having one quote to order system reduced the need for manual swivel chair processes that would lead to longer provisioning.
  • BigMachines was able to handle an influx of 300+ users after the Sales Engineers merged into one quoting system.
  • Salesforce was Verizon's and Terremark's CRM, having BigMachines already integrated allow the migration decision to be logical and affordable so our 2000+ Salesforce user base can quickly track their pipeline for a global public company.
  • Due to our user base our license needs have bloated, making contracting a long term, large scale license a bit harder then the older Terremark initial contract days when 50 users left us with room to add.
  • Adding a new service or product line can be done in as soon as two weeks as we have a proven Dev-Test-Production process in BMI where our only long pole in the project is waiting for legal to give us their information to add to the new service.
  • Changes occur on a weekly cycle compared to the older one month cadence legacy Verizon users were use to.
Verizon Terremark uses BigMachines to quote and order globally our multiple lines of business: Cloud, Colocation, Managed Services, Data Backup and Restore for commercial and public sector customers.
5
We have one director overseeing the financial and legal aspects of BigMachines who plans the support roadmap for the entire functionality. Two in house experienced programmers who integrate and control the BMI coding aspect needed for changes to support business processes. One other person controls the product catalog who interfaces with the Verizon Product Managers to add/edit and control their product, services and parts using an internal business process.
  • Quoting multiple lines of business on one quote to offer the customer a global solution in one bill.
  • Quoting products in multiple countries, attaching specific SLA's per region and performing a currency conversion.
  • Sales Engineers can hand off quotes or saved favorites to other Engineers to enhance or shorten an RFP.
  • Terremark can quickly expand or add new services and have them implemented in BigMachines before legal is finished with their needs.
  • Automatically sending order data to our provisioning systems allowed us to stream line the back end architecture reducing costs and time.
  • Integrating public sector into BigMachines in a secured user role method allows the segregation of business units while maintaining one report, product catalog and quoting system.
  • Allow outside vendors and partners to quote our products using a segregated BMI user group.
  • Localization of our product catalog and BMI interface for our APAC and EU sales divisions.
We just renewed for 2 more years last month.
Yes
  • Home grown application that required too many resources.
  • SalesForce was limited on quote to order applications that could handle complex business needs.
  • Company system that was created for limited product family, not capable of adding new products or services.
  • Product Features
  • Product Usability
  • Product Reputation
  • Third-party Reviews
BigMachines allowed Sales to carry over all the important CRM information collected into an order with 100% accuracy. That limited mistakes due to poor data entry to eliminate customer issues during the provisioning state. BMI also gave SalesForce the ability to track and maintain a pipeline forecast which was created manually before the two systems merged into our quote to order process. Furthermore, the strength that Verizon brought with their SalesForce user and admin base easily allowed a large Sales and Engineering group to use the same quote to order system we developed in BigMachines.
We would put all three vendors in a room with a time limit to create a demo from our requirements. At the time BigMachines was the only real application that could support our needs using the SaaS platform.


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