Patriot Software Reviews

13 Ratings
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Score 8.9 out of 100

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Stephanie Majeran | TrustRadius Reviewer
Score 8 out of 10
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Reseller
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QuickBooks Online Payroll is literally the devil. They make things unclear, very difficult to tell what has been filed and what has been missed, hard to adjust owner salary whenever you want. I hate it! Gusto is more robust than Patriot and so for bigger companies with more going on, I am referring people to Gusto, but it's also a lot more expensive. Intuit Payroll is just archaic.
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Jerry Stephens | TrustRadius Reviewer
Score 10 out of 10
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My early experience with Gusto was exceptional...then the wheels started falling off. I won't go into the details but I lost a couple payroll clients due to their errors and was on the verge of losing more. That coupled with massive fee increases made it necessary to find another solution. I spent three months researching/testing options. In the end, Patriot was the obvious choice due to its capability and affordability.
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Joe &quot;JC&quot; Cross | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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I did A LOT of research prior to making a decision on which software to use. Patriot had an abundance of high reviews, so I finally decided to give them a try. And while I don't normally find reasons to rave about software, I loved both the product and the service!
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Jake Douglas | TrustRadius Reviewer
August 09, 2018

Patriot PAY is a Gem

Score 9 out of 10
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Verified User
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Cost is the major factor here, but the ease of use (and design of the interface) is a big advantage for Patriot PAY. Items are (ironically) more "intuitive" to find and manage in Patriot PAY than Intuit.

Patriot PAY is closer to ADP/Gusto/Paychex in how it looks and feels and operates in a full-service capacity, but it is much more affordable.
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Shannon Bronico | TrustRadius Reviewer
Score 9 out of 10
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I prefer Patriot to Paychex for several reasons. First of all, for a small business with less than 10 employees, the fees charged by Paychex are unnecessary overhead when Patriot offers high quality and more than sufficient tools to perform the same tasks. Paychex also does not offer the same option to add on services a la carte so that you only pay for the tools which you use regularly. When my employer used Paychex Flex, someone from the company would call each week to ask for the hours per employee to run payroll. I believe this is why they charge such a high fee as this is considered 'full-service payroll' since the user does not have to manually enter data. However, Patriot only requires logging in, entering each employees hours into a form and pressing 'OK' to run payroll each period. About fifteen minutes of easy and simple work saves a hundred or so dollars a month.
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Jason Moore, L.Ac. | TrustRadius Reviewer
Score 10 out of 10
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I switched from ADP to Patriot PAY almost 2 years ago. I switched because Patriot was a much better financial deal. Also, Patriot has MUCH better customer service than ADP. They have an online chat, which is very quick and easy to obtain an answer. They also (usually) answer the phones very quickly and are knowledgable and able to resolve any issue that I have had. ADP was always difficult to get a hold of and speak with and their service (the SAME service) was much more expensive.
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Patriot Software Scorecard Summary

Feature Scorecard Summary

Pay calculation (6)
9.8
Support for external payroll vendors (1)
10
Benefit plan administration (1)
8
Direct deposit files (4)
8.9
Salary revision and increment management (5)
9.3
Reimbursement management (2)
8.0

About Patriot Software

Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.
Categories:  Accounting,  Payroll

Patriot Software Technical Details

Operating Systems: Unspecified
Mobile Application:No