Easy to Set Up User-friendly Tool for Referral Marketing
The use of the Referral Factory at Gamex Studio transformed how we manage clients' referral programs. Indeed, integration of the platform …
Starting at $95
View PricingOverview
What is Referral Factory?
Referral Factory is a referral marketing solution, aimed at small businesses to help them gain more referred customers. The product provides an easy way for users to get up and running with their own referral program without needing any developer assistance - in under five minutes! Referral Factory...
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Reviewer Pros & Cons
Online Marketing Manager
E-Quadrat Communications (Marketing & Advertising, 51-200 employees)
Pricing
Starter
$95
Cloud
per month
Basic
$200
Cloud
per month
Pro
$300
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://referral-factory.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $95
Product Demos
How Referral Factory Works | Referral Program Software Demo
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Referral Factory?
Referral Factory is a referral marketing solution, aimed at small businesses to help them gain more referred customers. The product provides an easy way for users to get up and running with their own referral program without needing any developer assistance - in under five minutes! Referral Factory offers over 1000 pre-built templates, but businesses can also build their own programs from scratch.
One of the best features of Referral Factory is that there's no need for tracking scripts on the website to launch a referral program. Businesses can create capture pages that are personalized to their brand using the built-in page builder feature. There are two ways to onboard referrers: by uploading a database or promoting it through direct marketing.
Users' client dashboards offer access to all data generated through Referral Factory, including real-time collection via secure webhook or syncing it with Google Sheets. Flexible reward structures let companies award anything as incentives when someone refers leads to business websites, giving total control over how and when those rewards happen. Overall, Referral Factory offers an effective means of increasing customer referrals quickly and easily without requiring extensive setup time and technical knowledge.
Referral Factory Screenshots
Referral Factory Video
Referral Factory Explainer - Referral Marketing Software (No Code)
Referral Factory Integrations
Referral Factory Competitors
Referral Factory Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Referral Factory starts at $95.
The most common users of Referral Factory are from Small Businesses (1-50 employees).
Referral Factory Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 50% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 0% |
Comparisons
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Reviews and Ratings
(23)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Referral Factory has proven to be an invaluable tool for businesses across various industries. Marketing departments have been able to leverage this software to effectively acquire new customers while minimizing the cost of customer acquisition. By incentivizing existing customers to refer others, Referral Factory has facilitated the growth of customer numbers at a reduced expense. Users appreciate how easy it is to ask for referrals and track which customers have referred them, making it simple to reward those who have successfully brought in new business.
For eCommerce store owners, Referral Factory offers a streamlined solution for launching referral programs without the need for extensive resources or developers. This allows businesses to formalize their referral strategies and generate more organic growth. Additionally, the software's seamless integration with HubSpot enables users to connect referral programs directly to their CRM accounts, ensuring smooth communication and management of customer referrals.
Beyond the marketing realm, Referral Factory has found useful applications in other industries as well. Makeup class instructors rely on its capabilities to connect with their CRM systems and efficiently manage referrals, enabling them to identify eligible customers for discounts and rewards. Similarly, interior design and home furnishing businesses utilize Referral Factory to maintain strong relationships with loyal customers by managing and thanking them for recommending their services.
In educational settings, Referral Factory has proved effective in advertising webinars and incentivizing students to attend while encouraging them to refer their peers. This approach has successfully engaged a young audience and increased participation in writing and research support services. Overall, Referral Factory provides value for businesses across different sectors by facilitating customer acquisition, enhancing customer relationships, and improving brand recognition among target audiences.
Easy to Use: Many users have found Referral Factory to be incredibly easy to use, allowing them to set up referral programs in different languages effortlessly. This has been particularly beneficial for businesses with an international platform that caters to athletes worldwide.
No Developer Assistance Needed: Several reviewers appreciate that they can set up the referral program without relying on their developers. They are able to do it themselves in just minutes, saving them time and resources.
Flexible Reward Options: The flexibility of Referral Factory has impressed many users. It allows them to create a double-sided rewards program and test different reward and incentive options for their clients. This feature gives them the ability to identify which rewards work best and tailor their referral program accordingly.
Lack of Multiple Logins: Some users have mentioned that the platform does not allow for multiple logins, forcing team members to share login details. This limitation can be inconvenient and may compromise security.
Difficulty Resetting Password: Several reviewers have reported difficulty in resetting their password as they did not receive the email link. This issue has caused frustration and inconvenience for these users, leading to delays in accessing their accounts.
Limited Dedicated Support on Lower Plans: Users on lower plans have expressed dissatisfaction with the fact that dedicated support is only available on the top-tier plans. This limitation may make it more challenging for them to get timely assistance when needed, potentially impacting their overall experience with the platform.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
June 19, 2023
Word of mouth made easier
Score 9 out of 10
Vetted Review
Verified User
We are an SME in the interior design and home furnishing industry. Our experience was that most of our leads came through word-of-mouth anyway, but we wanted a way to manage those referrals and also thank our loyal customers for recommending our business.
- We connected Referral Factory to our CRM, called HubSpot, and it helps us to keep all our client information together.
- We have found that our clients really like how easy it is to recommend us to their friends and family using a referral link
- We aren't very tech-savvy, so we really appreciated the customer support and onboarding
- It was quite difficult for us to understand how to implement the software in the beginning but that might be us!
- HubSpot Integration
- Automated Emails
- Gift Card Rewards
- Our referrals are higher than ever and outperform our other advertising avenues
- Our existing clients seem to be more "involved" in our success as they feel part of it
We looked at a few other places but they were so expensive that we decided to go with Referral Factory. We liked that we didn't have to pay annually, which meant we could test it to see if it worked and then decide whether to continue. We are glad that we did continue as it has only compounded with time.
No, we were told that the support is the same for all plans. We are on a mid-level plan and haven't had any issues accessing support.
Yes
We didn't know it was a bug but were happy to help identify the issue. The customer support agent helped us with a sync issue between Referral Factory and HubSpot.
We booked a 45-minute onboarding call to train new team members on how to use Referral Factory and they ended up spending an extra 30 minutes showing us how to use some HubSpot features we didn't even know about as well!