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Scale Computing Platform

Scale Computing Platform

Overview

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system…

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Recent Reviews

Love SCP

10 out of 10
December 07, 2023
Incentivized
We utilize the Scale Computing Platform as a central element of our IT infrastructure. SCP provides us with a highly scalable and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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HE151

$3,300

On Premise
per node

HE501

$6,800

On Premise
per node

HC1300

$11,900

On Premise
per node

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.scalecomputing.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $3,300 per node
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Product Details

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the SC//HyperCore self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, its key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing Platform Screenshots

Screenshot of Scale Computing Fleet Management Dashboard - 
At-a-glance summary of the health of the fleet upon login.Screenshot of Cluster Details -
Details of a particular cluster, including health, fleet manager connectivity, nodes, and VMsScreenshot of Scale Computing Fleet Manager -
Manages an organization’s fleet of Clusters.Screenshot of Hypercore UI -
Simple Web Interface for Local Management of the Cluster and its Workloads

Scale Computing Platform Videos

SC//Platform Success Story - Detroit Symphony Orchestra
SC//Platform Success Story - American Foundry Group
SC//Platform Success Story - Metropolitan School District of Wayne Township

Scale Computing Platform Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Unix
Mobile ApplicationNo
Supported CountriesGlobally
Supported LanguagesEnglish

Frequently Asked Questions

Scale Computing Platform starts at $3300.

VMware vCenter, VMware ESXi, and Nutanix Cloud Infrastructure are common alternatives for Scale Computing Platform.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Scale Computing Platform are from Mid-sized Companies (51-1,000 employees).

Scale Computing Platform Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(337)

Attribute Ratings

Reviews

(151-175 of 233)
Companies can't remove reviews or game the system. Here's why
Jefferson Davis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Super easy to use, easy to delegate to technicians
  • Much lower cost than most competing products
  • Excellent support
  • Could use better integration with UPS's. Currently UPS shutdown has to be handled by a separate windows system
  • Sometimes, migrating other vendor's VM appliances can be a bit "fiddly"
January 29, 2018

Scale Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • High availability. We have had no unplanned downtime.
  • Technical support is amazing. Very responsive.
  • Easy to expand and grow.
  • Can only use static memory
  • Too cumbersome to expand hard drive in VMs
  • Too hard to manage snapshots and storage
January 26, 2018

Scale HC3 is the Best

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Speed - Scale has increased our server performance drastically.
  • Ease of use - The system is so easy to use and set up!
  • Support - The scale support team is awesome and really knows their product.
  • PRICE - You can't touch their price elsewhere for the performance that you receive.
  • Make it easier to migrate from other hypervisors to scale without having to buy third-party software.
January 25, 2018

Scale Rules

Gerry Charriere | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Their service technicians are very professional. They assisted us with issues that we have encountered with our Scale product.
  • At the present time, I do not see any missing functionalities with this product.
January 24, 2018

Scale is worth a look!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Simple VM management interface
  • Provides easy access to support streams
  • Immediate system performance and alerting
  • A granular user management system is required. The Scale interface lacks the ability to add user accounts with limited access to manage individual or groups of VMs. Remote access is an all or nothing security model.
  • VM export is missing. An ability to export a VM from a cluster for external backup or transfer to another cluster which is not linked is also not supported.
Brian Dunk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Hardware redundancy. Although I haven't had a need to use it yet, I know that all main failure points of any hardware has a redundant secondary to pick up in any failures.
  • Easy upgrade; to update the Hyper visor or installing a new node is simple and easy to do. The configuration is a simple step by step process that even a non Techy person can follow.
  • Automatic Snapshots; with the latest update for automatic Snapshots & Backups, I can control what backup schedule I want and mange my snap shots with ease
  • VM Creation. I am constantly creating new Virtual machines for my programmers. With the easy to use tools provided by Scale, I can have a new VM up and running in seconds.
  • Automatic Exports. Although they have the ability to create scheduled snap shots, I am waiting on the tool to allow us to automatically create exporting schedules to a 3rd party NAS
  • Historical Reports, the Hypervisor allows us to see real-time reports of our cluster, but it would be nice to have detailed historical reports of this data to look for patterns in our software resources
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Virtual machine snapshots are an absolute breeze to create, store and recover if needed.
  • The interface is incredibly intuitive and easy to use.
  • Remote virtual machine management can be completed completely through a web interface rather than Remote Desktop Services, reducing our vulnerability footprint.
  • The amount of RAM you specify when ordering the system is not completely available for virtual machines. You need to calculate the ability for VMs to fail over to remaining nodes in the event a single node fails.
  • Integration with backup product vendors is severely lacking, causing difficulty in backing up full snapshots off site.
  • The interface login is a simple username and password. It would be nice to integrate two-factor authentication to increase security.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Scale Computing HC3 provides a very efficient GUI, that makes it easy for us to maneuver from VM to VM.
  • The displayed information of disk usage and RAM space helps us determine in what capacity we can use our cluster.
  • We have dealt with the cosmetic issue for our individual VMs, where the disk space is showing incorrect on the interface, in contrast to the actual disk space showing within the VM itself.
January 22, 2018

A worthy investment

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • New virtual systems are easy to set up and configure.
  • Easy to transfer systems between nodes on the cluster offers great flexibility and control over the environment.
  • The technical support they offer is great. The few times I have needed to contact them they have been quick to respond and resolve any troubles or questions.
  • Customers need to be able to configure backups/snapshots of the systems. This is a bit of a confusing process that previously involved contacting support and have their engineering team update scripts when we bring a new system online.
  • Pricing is a little high, but for the amount of features and services the Scale units provide, we have been able to justify the costs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Disaster Recovery - We needed a disaster recovery solution that could get us up and running within hours if a primary node failed, and the disaster recovery tests and simulations we did proved to us the superiority of Scale compared to other onsite VM solutions. The process was very quick, easy, painless to clone and replicate VM's back to our primary nodes.
  • It is so easy to manage VMs and set up automated snapshots.
  • Migration from VMware and other solutions is easy and straightforward.
  • Implementing true deduplication, though that is actually scheduled for a future release.
  • More granularity in performance reports on servers and VMs.
  • Error logs occasionally aren't helpful, e.g. too vague.
Gerry Wisnoski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Firmware updates are a non-event. They are released about twice a year and when you are ready to apply the update, you just click the button to authorize it. Then it just happens automatically, rolling from one server to the next with no down time. Of course you should verify that you have a full set of backups first and probably will want to do this during a "quieter" time but you could do it in the middle of a work day with only minor performance impact.
  • Any agent-based VM backup, like Veeam Backup & Replication, works fine.
  • I like that the failure of a disk drive is not a critical-level event. The cluster raises an alarm, automatically ensures that all data is re-duplicated, and a replacement disk is sent to you the next day for hot-swap. During the disk failure event all you have is just a little less disk storage available.
  • The HEAT system which automatically migrates active data between fast SSD disks and the usual spinning kind as required to meet your performance priorities, is completely hands off.
  • The recent addition of automatic disk data deduplication means better performance and less disk space usage.
  • Taking snapshots is almost instant and does not "cost" additional disk space.
  • Growth is amazingly simple and easy to do -- just rack another node, add it to the cluster then walk away -- in short time it's a fully functioning member of the cluster sharing the load.
  • HC3 Cloud Unity with Google Cloud Platform is an unmatched hybrid cloud solution. Usually hybrid Clouds require lots of very sophisticated networking to tie the local network to the cloud network -- Unity does all of this automatically and transparently -- the Cloud instance looks like it's on your local LAN. A single Scale HC3 web interface can manage your local and remote on-prem instances together with your cloud instance.
  • Scheduling of snapshots is fairly flexible but a little restricted when combined with Replication. Looking forward to the next major firmware release where this is scheduled to be improved.
  • There is a single-node server available for remote offices but it would be nice to have a two-node version for those small offices to be able to avoid all down time (for updates).
Scott Poole | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Disaster Recovery using snapshots. Easy clones and restores.
  • Virtualization of servers is seamless and very intuitive.
  • San is provisioned internally by HC3 eliminating dead and wasted space.
  • Control panel is intuitive and easy to use
  • Would like to see ability to expand partitions without Scale Support.
  • Would like to be able to have restores to folder or file level
January 17, 2018

Net Admin

Jason Weatherby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Its simplicity is a load off my shoulders. There are not hours of forums I have to sift through.
  • No more licensing problems.
  • Remote support is a super easy.
  • I would like to see more information about my VMs
  • Historical Data would be nice such as 30 day chart for CPU usage.
Jean-Paul Jordan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Simple
  • Good Support
  • V2V is a complete nightmare. We ended up just giving up. This is half the reason we don't recommend Scale any longer.
  • Backups are a pain. VEEAM spoils you. With Scale you have to manage each endpoint at its layer. Frustrating, and the other half of the reason we don't recommend Scale.
January 15, 2018

Scale Support Nightmare

Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • virtualization
  • ease of use
  • ease of configuration
  • Sales team should not undersell to sell again at a higher price
  • Lot of improvement is required in support
  • Lot of improvement needed in installation support
  • Quotes not provided to months
  • No information provided once order is placed
  • Delivery too slow - awaiting hardware for last approx. 2 months
David Buzzell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of configuration. Spin up a new server with ease.
  • Stability - rarely even have to think about this environment.
  • ROI - the Scale environment let us get into virtualization for a very cost effective value.
  • Lower cost on the SSD solution. But then don't we always want the latest for less.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • High Stability
  • Super easy to manage VMs
  • Automatic failover when node fails
  • I wish they could have more log features, for example, graphical statistics for hardware usage over time.
  • Overall, the Scale HC3 is preforming really well for us.
January 12, 2018

Scale

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Support is great
  • Software industry standard
  • Fast
  • Network drivers crash often,
  • Need backup API to Veeam, badly. Backup is like a step back in time, and no, snapshots are not backups.
J. Power Hely | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of setup and operation. We have a very small IT bench, and these individuals are not virtual infrastructure engineers. They have little to no experience in VM environments. Yet they have no problems standing up VMs, setting up or modifying replication, cloning, shifting VMs to other nodes, etc. They can modify resource draw easily (with one notable exception) and generally can stay out of the VM management world and stay in the server and application management worlds.
  • Hardware support. I can only recall one hardware issue we had. Rather than going back and forth, or trying to fix one part at a time to reduce costing, Scale had a new box to us I think the next day or the day after. Hard drive swap and we were back in business at 100%.
  • Tecahnical support. There are some minor headaches working outside of the normal hypervisor realms of Hyper-V/VMWare. But Scale support has been there to help us whenever we hit one of those stumbling blocks.
  • Modifying the size of an instantiated virtual hard drive. You can change memory/cpus core with a few mouse clicks, but hard drive size increases are time consuming, complicated, and annoying in the current environment.
  • There is some room for improvement with regards to SQL writes. The hyperconverged solution is exceptional in durability and reliability, but large quantity small size SQL writes seem to cause a speed bottleneck larger than one would expect given the power of the architecture. Could be caused by spanning between nodes?
  • Not sure if this is a Scale issue or an MS issue, but we have never been able to clone an RD server with all apps installed and add it to the RDS cluster; we have to clone a barebones server, install everything and build all the printer connections, and then add it to the cluster.
January 11, 2018

Scale Computing HC3

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Disaster recovery/high availability. Useful and essential for data protection and application availability.
  • Ease of use/management. Simple and easy to use and manage virtual machines.
  • High performance. The HC3 platform provides exceptional computing resources.
  • More information
  • More statistics
  • Ability to download media (ISOs) stored on cluster
Craig Ackerson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • HC3 is easy to set up.
  • The administration is so simple that you can give admin to less experienced employees.
  • The VMs are very fast!
  • The interface needs more color.
  • Integrate the Doubletake software into the system.
  • Cloud replication?
Matthew Marlowe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • DR - Scale does DR really well. With a few clicks, you can have a (or more) multiple DR sites.
  • Ease of use - The system is extremely easy to use through it's GUI. With a few clicks, you're able to spin a VM up and have it set up snapshots and replication to other sites.
  • Ability to share or use dynamic memory.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Scale care support provides, by far, some of the best support of any issues that arise.
  • No downtime for Scale updates.
  • Migration of virtual machines and cloning machines is incredibly simple.
  • I'd really like an Android app where I can view the status of and manage nodes. Their GUI is perfect for this use case.
  • During sales, I would have liked to be up sold to SSD's in each node.
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