Excellent error tracking and monitoring software
October 25, 2021

Excellent error tracking and monitoring software

Yaniv Vararu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sentry

Sentry is being used only by our R&D department in our organization. We use it in order to collect information on client-side problems of our platform, in order to later on analyze this information and try to come up with the most important or most impactful bugs that we need to fix in order to supply a better experience to our users.
  • It collects very detailed information on problems that happen to our users while using the platform
  • It supplies very good tools in order to aggregate the collected data and analyze it
  • It integrates with Slack, making it easier to "monitor it in real time"
  • The UI is overwhelming and it takes time to "digest it"
  • It would have been nice to have the ability to "group together" minor releases into one that represents a bigger release
  • The integration with Slack, that pushes notifications on problems in real time, rather than having to perform "polling"
  • The ability to "dive" into each specific problem and get very detailed info of the problem
  • The ability to look into aggregated data, either by specific error (number of times) or by a specific release (comparing to other releases)
  • The ability to compare between problems that happen in the testing environment and the sames one in the Production environment
  • I'm a "simple" user so I don't have any information on the ROI or the budget that was put into using Sentry
  • However, without knowing the numbers, I can assure that using Sentry has a positive impact on our ability to solve our users' problems

Do you think Sentry delivers good value for the price?

Yes

Are you happy with Sentry's feature set?

Yes

Did Sentry live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sentry go as expected?

Yes

Would you buy Sentry again?

Yes

For us, as an organization that develops an online SAAS platform, Sentry is the best solution for monitoring the client-side problems we have in our platform. We have many other alerting and monitoring tools, but these are used to detect problems on the backend side, while Sentry is the only one that helps us understanding the problems in the code facing the customers.