December 09, 2020
Score 10 out of 10
Read Sebastian Pereira's full review
Users and Roles
94 - The main set of users are portal users, mainly developers and people from projects. Then we have people from different support areas, middle managers and upper managers that consume reports, and then we have a small set of IT agents that uses most of its features. We can also mention that we have also users that might not interact with the system directly but through the Samanage agent.