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Spryker Cloud Commerce OS

Spryker Cloud Commerce OS

Overview

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such…

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Recent Reviews

TrustRadius Insights

Spryker Cloud Commerce OS has been widely used across various industries and organizations, solving a range of complex business …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 19 features
  • Custom functionality (60)
    8.4
    84%
  • Product catalog & listings (60)
    8.0
    80%
  • Product variations (63)
    7.4
    74%
  • Product management (60)
    6.9
    69%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7.4
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.3
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.1
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

7.2
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

8.1
Avg 7.8
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Product Details

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a platform-as-a-service (PaaS) solution with an API-based architecture, presented as a solution for both developers and business users worldwide. Spryker boasts customers across industries including fashion, automotive, healthcare, retail, consumer goods, and home improvement, and with international brands like TOYOTA, HILTI, mytheresa, Aldi, TomTailor, and Souceability. Founded in 2014, Spryker is a Berlin, Germany, based company, with office locations in Hamburg, Ukraine, and a remote workforce.

Spryker Cloud Commerce OS Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Spryker Cloud Commerce OS Screenshots

Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce

Spryker Cloud Commerce OS Videos

Spryker Cloud Commerce OS Competitors

Spryker Cloud Commerce OS Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported Countriesglobal
Supported LanguagesEnglish, German

Frequently Asked Questions

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.

OroCommerce, commercetools, and SAP Commerce Cloud are common alternatives for Spryker Cloud Commerce OS.

Reviewers rate Order processing highest, with a score of 8.7.

The most common users of Spryker Cloud Commerce OS are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(89)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Spryker Cloud Commerce OS has been widely used across various industries and organizations, solving a range of complex business challenges. Users have leveraged the software to improve problem-solving, enhance project quality, and achieve faster time-to-market delivery. Its deep integration with back-end systems like SAP ERP and Salesforce has provided users with numerous business capabilities for a quick start. With Spryker, users have been able to support complex transactional models and specialized product and pricing models prevalent in B2B commerce cases. The software has also been utilized as a technological platform by global webshops, allowing for quick implementation of the latest features and offering an excellent user experience.

Customers have customized Spryker to meet their specific needs and seamlessly integrate it with existing services like ERP, Asset Management, Marketing, and Payment Solutions. The software's flexibility has allowed users to adapt it to their unique processes, solving complex business and integration problems along the way. Spryker has been successfully implemented in various scenarios and requirements, including marketplaces, B2B procurement platforms, and service platforms. Its scalability and flexible PHP-based architecture have made it capable of addressing complex challenges that other technologies couldn't handle.

Additionally, Spryker Cloud Commerce OS provides enterprise-level eCommerce solutions for ambitious projects, ensuring a short time to market and optimized ROI and TCO. It serves as a comprehensive sales website, product management page, and delivery system, effectively addressing the main problems faced by eCommerce sites. By implementing Spryker, companies have been able to develop and migrate e-commerce websites with ease while benefiting from all the necessary features for running an online shop efficiently.

eCommerce agencies have found Spryker useful for digitalizing complex business models that require scalability, customization, and quick time to market. It has served as a central commerce system and API layer for the distribution of sales-relevant data. The modular structure and separation of backend and frontend interfaces have enabled high performance and agile project execution, making Spryker a preferred choice for developing B2B and B2C e-commerce solutions.

Overall, Spryker Cloud Commerce OS has proven to be a valuable tool for organizations across industries. Its versatility, flexibility, and ability to solve complex challenges have made it an attractive solution for digital transformation initiatives, new business developments, and the creation of exceptional online shopping experiences.

Reliability: Several users have praised the Spryker Cloud Commerce OS for its reliability. They have found that the software consistently performs well, without experiencing any major downtime or technical issues.

Scalability: Many reviewers have highlighted the scalability of Spryker Cloud Commerce OS. They appreciate that the software can handle high traffic volumes and accommodate their growing business needs without compromising performance or stability.

Flexibility: Users have expressed satisfaction with the flexibility offered by Spryker Cloud Commerce OS. They mention that the software allows them to customize and adapt their online store according to their specific requirements, providing them with a solution that is tailored to their unique business model.

Complexity and Learning Curve: Several reviewers have mentioned that Spryker Cloud Commerce OS is not suitable for smaller companies or those with limited resources due to its complexity and steep learning curve. They feel that the software requires a high level of knowledge and expertise, making it challenging for inexperienced developers to implement successfully.

Documentation and Support: Some users have expressed concerns about the documentation and support provided by Spryker. They have found that the documentation can be outdated at times, which makes it difficult for new developers to get started with the platform. Additionally, they feel that there is a need for better documentation, support for best practices, and more comprehensive examples to aid in understanding third-party integrations.

Stability and Performance: Reviewers have noted that there is room for improvement in terms of stability and performance within Spryker's core code. They mention that some functionalities are still buggy and require bug fixing. This has led to maintenance challenges and higher time-to-market for businesses using the software.

Attribute Ratings

Reviews

(1-1 of 1)
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Alberto Assmann | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Spryker Cloud Commerce OS as a base for an e-commerce platform focused on craftsmen. Its modularity enables us to solve complex business and integration problems by adapting the software to the process instead of adapting the process to a standard software. The clean structure and solid code base help our developers to focus on delivering features and solving problems and gives a very good base to work with.
  • Clean architecture
  • Maintainability
  • Fast development on Spryker's side
  • Release communication
  • Version migrations
  • Database handling
  • Performance in some areas
Spryker Cloud Commerce OS is perfectly suited for complex business cases where the technology is only a base for innovation and continuous improvement is part of the business strategy.

For a simple shop which should be set up once and then just run without further investments, I wouldn't use Spryker Cloud Commerce OS. Instead I'd use a standard software like Magento or Shopware.

Using Spryker Cloud Commerce OS comes with a significant learning curve for PHP developers and needs continuous development and maintenance effort. So if you are not willing to invest into a few good developers or a good agency with a longer time horizon, you'd better choose different software.
Online Storefront (6)
45%
4.5
Product catalog & listings
80%
8.0
Product management
40%
4.0
Bulk product upload
N/A
N/A
Mobile storefront
N/A
N/A
Product variations
90%
9.0
CMS
60%
6.0
Online Shopping Cart (1)
70%
7.0
Checkout user experience
70%
7.0
Online Payment System (1)
100%
10.0
eCommerce security
100%
10.0
eCommerce Marketing (2)
60%
6.0
Promotions & discounts
80%
8.0
SEO
40%
4.0
eCommerce Business Management (5)
80%
8.0
Multi-site management
70%
7.0
Order processing
90%
9.0
Inventory management
60%
6.0
Shipping
80%
8.0
Custom functionality
100%
10.0
  • Easy integration into existing landscape
  • Low maintenance costs
The license cost was a lot less than SAP Commerce Cloud and Intershop. Also, the API-first approach and the modularization were important for us.
We had several touchpoints with Spryker during the project:
  • Bug reports: They normally react fast but never communicate a timeline for when the bug will be fixed. In addition, in only two years, the bug reporting tool was changed twice and each time a few bugs go missing.
  • Feature requests: Same story as bug reports.
  • Module development (contracted): Good experience with their requirements engineering; the result was amazing and solved everything we wanted. The development time was pretty good (a few weeks, while we expected a lot more time).
  • Community channel: Often beginner questions; hard to find someone to help with hard problems. But a very friendly and welcoming community.
Really depends on the user group. For developers, I would give an 8, as the available resources (bootcamp, documentation, certification) are pretty good and the experience to work with Spryker is satisfying and let us concentrate on the features. But this comes with higher complexity than other PHP e-commerce systems have and with a high learning curve.

For back-office users, it could be more structured, and a lot of functionality is barely usable within the back office, especially with higher amounts of data. For example, attaching a company user to a company is nearly impossible when the system has more than a few thousand companies. All in all, the back office could be simpler and more workflow-oriented.
4
Product owner, shop manager and developers
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