Overall Satisfaction with TrustRadius for Buyers
I use TrustRadius for Buyers before making any decision on new software/tech purchases for my companies. The reviews on TrustRadius help me to determine potential issues that the product has, whether or not the product will be useful for our specific needs, and how they compare to similar products.
- Reviews are typically detailed
- Reviews typically contain pros and cons
- There are usually significant numbers of reviews to compare
- I'd like to see the top negative comment on key insights
- I have made decisions to both buy software as well as not buy, which potentially has saved the company thousands of dollars.
I look at the reviews, then the features and integrations, and any videos available.
TrustRadius for Buyers has more specific details that I am looking for, as well as comparable products. I also trust the reviews better on TrustRadius for Buyers.