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Ubiquiti Networks UniFi

Ubiquiti Networks UniFi

Overview

What is Ubiquiti Networks UniFi?

Ubiquiti Networks in San Jose provides their UniFi wi-fi hotspot technology.

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Recent Reviews

TrustRadius Insights

The product has found several key use cases across various industries and settings. For retail stores using Vonage Business VoIP phones, …
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UniFi ‘d Mess

2 out of 10
July 20, 2021
We use UniFi networking equipment and UniFi Protect camera equipment in multiple installations in a couple of states.It was selected for …
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Bad Product - Even Worst Support

1 out of 10
May 19, 2021
It's being used for office connectivity and remote connectivity, although the constant failures and lack of any support has made Ubiquiti …
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Unreliable, faulty system

1 out of 10
January 27, 2021
We purchased Ubiquiti hardware with the intention of having it create a stronger and more secure network (it is terrible).
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Ubiquiti Networks UniFi?

Ubiquiti Networks in San Jose provides their UniFi wi-fi hotspot technology.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Access Point Indoor Ubiquiti Networks Unifi Uap branco demo

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Product Details

What is Ubiquiti Networks UniFi?

Ubiquiti Networks UniFi Video

Pfsense vs Ubiquiti - Which is better for you?

Ubiquiti Networks UniFi Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Ubiquiti Networks in San Jose provides their UniFi wi-fi hotspot technology.

Reviewers rate Usability highest, with a score of 9.5.

The most common users of Ubiquiti Networks UniFi are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(157)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

The product has found several key use cases across various industries and settings. For retail stores using Vonage Business VoIP phones, it serves as a reliable and easy-to-configure backend, providing centrally managed WiFi for offices and client sites. In warehouse locations, multiple access points are deployed to quickly build out WiFi networks for Honeywell thermostats, minimizing cable requirements. Personal clients rely on the product for their household networks, appreciating its simplicity in implementation, configuration, and support for multiple SSIDs catering to different connections.

With its affordability and reliability, the product has become the go-to choice for networking solutions. It offers a low total cost of ownership along with valuable features. Its versatility is evident across entire organizations where it is used for switches, access points, and camera systems, providing a single pane of glass for networking management and troubleshooting. Additionally, the product is highly recommended and installed by clients seeking remote management capabilities, making it their primary WiFi solution at multiple locations.

The product serves as a cost-effective solution for small to medium enterprise wireless networks by extending networks wirelessly and creating fully meshed campus-wide wireless connectivity. It also excels in managing infrastructure and providing guest internet access and CCTV monitoring with ease of deployment, use, mass management, and competitive pricing. Offering full network visibility and monitoring of both wired and wireless devices and traffic, the product enables easy configuration of VLANs for enhanced security measures.

Overall, the product's performance, configurability, and cost-effectiveness have been highly praised by users in various setups where it provides network connectivity to both wired and wireless clients.

Affordability: Many users have praised the affordability of the cloud-based offering, with some stating that the lack of ongoing license fees is the best part of the product.

Ease of Deployment: Reviewers have consistently mentioned that deployment is extremely easy, with some stating that an entire network can be deployed in just minutes.

Range and Reliability: Users appreciate the wide range of choices for WiFi offered by the product, highlighting the affordability and reliability of access points suitable for indoor or covered outdoor spaces. Some specifically mention that outdoor Mesh APs with external directional antennas provide better dual-band WiFi coverage than more expensive alternatives.

Setup Process: Less Smooth and Intuitive The setup process for VLANs was not user-friendly and lacked clarity, causing difficulties for users. Some users found the setup of VLANs to be less smooth and intuitive. Cloud Key Programming: Easy to Lose, No Battery Users expressed frustration with the Cloud Key's programming capabilities, as it was prone to losing its programming and did not have a built-in battery. The Cloud Key was criticized for losing its programming too easily and lacking a battery. Outdated User Interface of Portal Users felt that the user interface of the portal was outdated and in need of a more modern and intuitive design. The user interface of the portal was seen as outdated and in need of modernization by some users.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Jonathan Ubovich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ubiquiti Networks manufacture a wide range of products from small business to expansive enterprises.
The primary use case for our implementation of Ubiquiti was two-fold.
1. To extended our network to other buildings inexpensively, i.e. wirelessly.
2. To create a fully meshed, campus-wide wireless network that could be managed from a single console.

Ubiquiti's products really shined for these two use cases.
  • High quality, well featured products for far cheaper than the competition.
  • Ubiquiti produces excellent devices with the functionality that you would expect for 2 or 3 times the price.
  • No licensing costs
  • Ubiquiti does not charge extra for management software or additional devices. What you see is what you get. The management software to manage as many devices as you want for the same price.
  • Ease of use
  • I always recommend Ubiquiti products to others looking for an all-in-one wireless solution because they deliver a great product that just works with minimal configurations.
  • The graphical interfaces on their wireless point to point products, as well as their UniFi products is superb.
  • Flexibility
  • Ubiquiti works really great for the specific use cases that they are designed for but you will not have good luck moving too far outside of those. For example, you won't find any next generation firewall capabilities with their security appliance.
  • Support
  • Since Ubiquiti is extremely inexpensive for what you get, their support is a bit lacking. If you have trouble, you are bound to Google searches and forums. There is a wealth of information online about different use cases for their products but if you are looking for dedicated support you may be left desiring more.
I have used Ubiquiti products successfully in a couple scenarios.
1. Extending network connectivity to geographically separate locations. If you want to extend your network to a building across campus, or even across the region, you can successfully do that with Ubiquiti Point to Point wireless products. Maybe you own a lakeside dock and want to put a wireless access point there without running cable. Ubiquiti can do that. Maybe you want to provide wireless internet for a whole RV park, Ubiquiti can do that. The use cases are many when it comes to extending your network wirelessly.
2. Creating a fully-meshed wireless network. You want to create a wireless network with one or many SSIDs and you want to manage it all from one console. You don't want to spend thousands on a Cisco or Aruba product as well as deal with all the licensing. Ubiquiti networks can do it, on the cheap, and it will work great. One of my installations we manage over 26 wireless access points spanning 10 different locations across the state all from one console.
It truly is a great product.
  • Reduction in support costs.
  • You are tired of having to power cycle wireless access points, have users turn on and off their WiFi, log in to multiple management interfaces, and just have poor signal quality.
  • Ubiquiti's UniFi solution is literally a set and forget product. Add up the amount of tickets you put in for wireless network issues and figure out the labor cost of that. That is what you could save with Ubiquiti.
  • One project of extending our network to a building across a parking lot would have cost us thousands of dollars in cutting concrete, pulling cable, and patching everything up.
  • Ubiquiti accomplished this job by using 2 Air Max Nanostation Point to Point antennas. Total product cost was around $200
  • The main return on Investment:
  • Having a consistent, stable, reliable wireless network. Be that with a network of AirFiber point to points, Nanostations, or UniFi products.
As far as meshed wireless networks and point to point antenna's go, Ubiquiti is the best in my opinion. Where else can you purchase a fully meshed wireless network with a single management interface starting at $89? A typical Aruba Networks Access point starts at $500 for just one!
You will not find a better value for your money, especially if you are a private business where IT costs are not priority.

To give some perspective
An entry-level Cisco Meraki MR33 access point is going for $438 on CDW right now not including licensing costs. The entry-level Ubiquiti access point, a AC-Lite is $89 for similar functionality.
You do the math.
Now are there use cases for the Cisco Meraki? You bet there are but for the majority of us, those that run medium sized businesses, non-profits, etc, Ubiquiti allows you to have the functionality, in essence the quality, of an enterprise grade fully-meshed system without paying the price for one.


  • Creating multiple SSID networks with separate VLAN tagging. Extremely easy to do.
  • Connecting one point to point antenna to another even if they are miles apart is relatively easy to do after you line them up. The antenna will be able to discover the other one and you simply pair them together.
  • Setting bandwidth restrictions or restricting IP address spaces for wireless users
  • Creating a customized guest portal requires quite a bit of HTML knowledge but isn't impossible.
  • Pulling reports regarding wireless usage for specific devices is quite difficult to do.
Yes, but I don't use it
Ubiquiti does a great job with their user interface. It is extremely user-friendly and appealing to use. It does not feel clunky, outdated, or sluggish. I give it an 8 out of 10 because since it is so easy to use, advanced functionality is often unavailable. You are not able to perform certain advanced functionality with reporting, alerting, or even advanced configurations. However, using Ubiquiti for their primary use case it works excellent.
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