Just overall good product - helps keep things orderly
July 20, 2023

Just overall good product - helps keep things orderly

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

All company related calls and texts can be found in one place and this is hugely helpful as it is very time consuming bouncing around different apps trying to catch all messages. Having one place they all come to, and that I can reach out to my coworkers from as well, has been a life saver!
  • multiple messages open at once
  • easy to direct phone line to computer for ease of use
  • checks in often!
  • sometimes a little glitchy
  • I do not have figures on this, we have had this phone since I started here and it has been great

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

I wasn't involved with the implementation phase

Would you buy 8x8 Work again?

Yes

Just day to day office life is easier when you can have all communications in one place.

8x8 Work Feature Ratings

User templates
8
Directory of employee names
9
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
5
Audio conferencing
5
Video screen sharing
5
Instant messaging
10