Ultimate solution for unified communications
May 08, 2020

Ultimate solution for unified communications

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

8x8 X Series is used across our organization, with one Virtual Office license. Specifically, it addresses the need for our Pastor to be able to receive calls wherever he is.
  • VOIP Hard Phones
  • VOIP Soft Phones
  • Virtual Meetings
  • Ease of use for administrators
  • More streamlined Single Sign On
  • Allowed consolidated communications
  • Reduced telephone costs
  • Improved access to staff
Support is very responsive and fast. Support is also easily available through multiple channels.

Do you think 8x8 X Series delivers good value for the price?


Are you happy with 8x8 X Series's feature set?


Did 8x8 X Series live up to sales and marketing promises?


Did implementation of 8x8 X Series go as expected?


Would you buy 8x8 X Series again?


8x8 X Series is appropriate anywhere VOIP communication is needed. Their prices beat out every competitor we looked at and the feature set was superior.

8x8 X Series Feature Ratings

Hosted PBX
User templates
Call reports
Not Rated
Directory of employee names
Answering rules
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
Mobile app for Android
Not Rated