Ultimate solution for unified communications
May 08, 2020

Ultimate solution for unified communications

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

8x8 X Series is used across our organization, with one Virtual Office license. Specifically, it addresses the need for our Pastor to be able to receive calls wherever he is.
  • VOIP Hard Phones
  • VOIP Soft Phones
  • Virtual Meetings
  • Ease of use for administrators
  • More streamlined Single Sign On
  • Allowed consolidated communications
  • Reduced telephone costs
  • Improved access to staff
Support is very responsive and fast. Support is also easily available through multiple channels.

Do you think 8x8 X Series delivers good value for the price?

Yes

Are you happy with 8x8 X Series's feature set?

Yes

Did 8x8 X Series live up to sales and marketing promises?

Yes

Did implementation of 8x8 X Series go as expected?

Yes

Would you buy 8x8 X Series again?

Yes

8x8 X Series is appropriate anywhere VOIP communication is needed. Their prices beat out every competitor we looked at and the feature set was superior.

8x8 X Series Feature Ratings

Hosted PBX
9
User templates
9
Call reports
Not Rated
Directory of employee names
8
Answering rules
10
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
7
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
6
Mobile app for Android
Not Rated