Ultimate solution for unified communications
May 08, 2020

Ultimate solution for unified communications

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

8x8 X Series is used across our organization, with one Virtual Office license. Specifically, it addresses the need for our Pastor to be able to receive calls wherever he is.

Pros

  • VOIP Hard Phones
  • VOIP Soft Phones
  • Virtual Meetings

Cons

  • Ease of use for administrators
  • More streamlined Single Sign On
  • Allowed consolidated communications
  • Reduced telephone costs
  • Improved access to staff
Support is very responsive and fast. Support is also easily available through multiple channels.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

8x8 X Series is appropriate anywhere VOIP communication is needed. Their prices beat out every competitor we looked at and the feature set was superior.

8x8 Work Feature Ratings

8.7
Hosted PBX
9
User templates
9
Call reports
Not Rated
Directory of employee names
8
10.0
Answering rules
10
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
7.0
Video conferencing
7
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
6.0
Mobile app for iOS
6
Mobile app for Android
Not Rated

Comments

  • Jeremiah Mercado | TrustRadius Reviewer
    Jeremiah Mercado
    (Vendor Representative) commented 4 years ago
    Thank you for your 5-star review! Have a nice day!

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