Item: Absorb LMS
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

My company needed an LMS for Content Creation for upskilling current employees and onboarding new employees. We also needed a way to house training and informational resources. When using our previous LMS, it was difficult to easily create beautiful and useful content and support from that LMS was slow and lacking actual help. 90% of learning content and resources is made in house. We needed a robust LMS to support this.

Pros and Cons

ease of use
robust and fast support team
beautiful content creation
robust admin tools and reporting

nothing is lacking so far
everything has been great so far
training and onboarding has been wonderful
no issues to report

Return on Investment

streamlined employee onboarding and training
improved learner engagement
increased compliance training and reporting
increased retention

Absorb LMS Product Features

Content Creation (Absorb Create)
Content Libraries (Absorb Amplify or 3rd Party Libraries)
Intelligent Recommendations

Creating beautiful and useful content that can be housed in one place for all of my company's training, onboarding, research, and upskilling needs. The intelligent recommendations save me time as I am searching for the things I need in the admin menus. I love having access to the thousands of courses through Absorb Amplify that can meet the varied needs of upskilling for my colleagues.

Support Rating

The support staff at Absorb are the friendliest, most knowledgeable, and quick to respond that I have every experienced at a company. I don't look forward to having issues, but I do look forward to interacting with them always. They are so knowledgable about the platform and are actually excited about the things they are teaching or helping with.

Alternatives Considered

LearnWorlds

It was very difficult to create content in LearnWorlds. It was not intuitive and it was hard to make it look the way I wanted it to. Support was slow and actually not helpful. Instead of meeting live to help through an issue, they would send emails back and forth or send a screencast walking me through how to fix my issue. Even though my support tickets always explained what I had already done to fix the issue, their emails back to me (the next day) would reiterate that I should try the steps that I already said I tried. This was beyond frustrating. Absorb support is live and fast.

Key Insights

Do you think Absorb LMS delivers good value for the price?

Yes

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

Yes

Did implementation of Absorb LMS go as expected?

Yes

Would you buy Absorb LMS again?

Yes

Likelihood to Recommend

Absorb is well suited to meet all of the needs of my company as an LMS, content creation tool, reporting tool for compliance and HR, resource library, and a wonderful tool for self guided upskilling of employees.
In our case, Absorb is not needed for any ecommerce or client learning or outreach. However, it is good to know that those capabilities are there if we ever need them in the future.

Absorb for the upskilling win!

Overall Satisfaction with Absorb LMS